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Added 6 mins ago
CO
Housekeeping Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 6 mins ago
TS
Client Delivery Manager
Turnberry Solutions
Saint-Paul, NB · St.-Paul, NB
- Full-time
Overview: We are seeking a highly motivated, intellectually curious, and people-oriented Client Delivery Manager to support a large, strategic enterprise account within our consulting…
Added 6 mins ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 21 mins ago
BE
Inside Sales Associate
BoldHouse Executive Search
Dartmouth, NS
- $60,000 to $70,000 CAD / year
- Full-time
Experience in inside sales, account management, counter sales, sales coordination or customer service with trade or industrial customers, and a track record of growing the business you look…
Added 21 mins ago
BE
Inside Sales Associate, Bilingual (English and French)
BoldHouse Executive Search
Marieville, QC
- $60,000 to $70,000 CAD / year
- Full-time
Experience in inside sales, account management, counter sales, sales coordination or customer service with trade or industrial customers, and a track record of growing the business you look…
Added 21 mins ago
LC
Finance Manager
LaSalle College Vancouver
Vancouver, BC
- Full-time
…changing environment; enjoys a challenge; possesses a strong customer service focus and a “can do” attitude; and, instinctively knows who his or her target audience is and how to…
Added 35 mins ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Experience in inside sales, account management, counter sales, sales coordination or customer service with trade or industrial customers, and a track record of growing the business you look…
Added 50 mins ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Food & Beverage Manager supports the Hotel Manager in the day to day operation of the lodge, with primary responsibility for the Food & Beverage program including front of house service…
Added 50 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 50 mins ago
D
Technical Account Manager (TAM)
DINGO
BC · British Columbia, Canada
- Full-time
We're looking for an experienced Technical Account Manager (TAM) to join our global team and play a key role in strengthening customer relationships, driving adoption and ensuring our…
Added 50 mins ago
WC
Self Checkout Attendant
Walmart Canada
North Battleford, SK
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 50 mins ago
N
Manager, Security GRC
nesto
Canada
- Full-time
…push the industry forward through innovation, technology, and customer-focused…
Added 50 mins ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You’ll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 50 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
Support and participate in the development of new and innovative technical and project solutions and services to support customer needs beyond the scope of past practices or precedent.
Added 50 mins ago
NP
Technician, Niagara Takes Flight
Niagara Parks Commission
Niagara Falls, ON
- $27.44 to $33.74 CAD / hour
- Full-time
Provides quality customer service that meets NPC standards.
Added 50 mins ago
CA
Junior Project Coordinator
Centurion Associates Inc
Toronto, ON
- Full-time
Maintain updated Technical Services folders/drives with accurate data, including technical contracts and vendor correspondences. Provide Smartsheet refresher training and regular updates…
Added 50 mins ago
A
Facilities and Fleet Assistant
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Facilities and Fleet Assistant. Reporting to the Facilities Manager, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the…
Added 50 mins ago
P
Financial Analyst, FP&A
Powerex
Vancouver, BC
- Full-time
Reporting to the Manager, Financial Reporting and Analysis, you will act as the bridge between Financial Reporting and Data Analytics, working closely with Finance colleagues, traders, and…
Added 50 mins ago
B
Project Manager - Power
BPA
Montreal, QC
- Full-time
Coordinate and support the performance of external technical service providers and suppliers;
Added 50 mins ago
SH
Sales and Events Coordinator | Contract | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Contract
Provide friendly, attentive, and timely customer service, taking ownership of requests through resolution and coordinating with the appropriate hotel departments as needed.
Added 50 mins ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 50 mins ago
A
Facilities Assistant-Seasonal
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…available for a Facilities Assistant-Seasonal. Reporting to the FBO Manager, this position is responsible for performing the duties and responsibilities which include, but are not limited…
Added 50 mins ago
RP
Senior Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Senior Manager to provide leadership, advisory expertise, and strategic guidance to a diverse portfolio of business clients. This role is responsible for overseeing…
Added 51 mins ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Lead Full Stack Engineer, you will shape the technical direction for your area, lead complex engineering programs across multiple teams, and establish standards for how solutions are…
Added 1 hour ago
A
Senior Help Desk Specialist
Akkodis
Ottawa, ON
- Contract
Collaborate with technical teams and stakeholders to enhance service delivery and improve the end-user experience.

Flyover

Operations Manager

Vancouver, BC, Canada

$75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $75,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Experience: A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Posting language: English
Posted: Nov 2, 2026

Original job description

About the role

Flyover is looking for an Operations Manager to join our team. The focus of this role is to oversee the location’s day-to-day operations, ensure efficiency, optimize processes, manage resources, and lead teams to achieve our organizational goals. This key management role is responsible for ensuring a seamless and memorable guest experience, guiding and supporting frontline teams, upholding the highest safety standards, and driving operational excellence at a premier entertainment destination.

Compensation:

75,000 CAD/annually
Extended Benefits
Short Term Incentive eligible

What you'll do

Lead operational strategy and execution across all facets of the Flyover attraction, ensuring alignment with business goals, brand standards, and guest satisfaction metrics
Drive a culture of excellence and accountability among frontline teams and supervisors through coaching, mentorship, and performance management.
Champion our guest experience service standards, refining operational workflows, and proactively identifying opportunities to exceed expectations
Optimize workforce planning, balancing labour efficiency with service quality through effective scheduling, forecasting, and real-time floor management.
Collaborate cross-functionally with marketing, technical, retail, and food & beverage teams to deliver seamless experiences and capitalize on revenue-driving initiatives
Leverage data and operational insights to evaluate KPIs, improve throughput, and elevate operational effectiveness and guest satisfaction scores
Lead frontline team recruitment, onboarding, and development programs to attract top talent, foster retention, and build a high-performing, guest-focused team
Act as a key leader on-site, making real-time decisions during peak hours, resolving escalated guest concerns, and serving as a role model for operational leadership
Other duties as assigned

Education & Experience

Bachelor’s degree in business, operations management or related field, preferred
CPR/First Aid Certification or willingness to obtain

Ideal Experience

A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Proven ability to manage high-volume guest flow in a fast-paced, dynamic environment
Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management
Working knowledge of safety regulations, operational procedures, and guest experience strategies

Physical Demands

Ability to stand and walk for extended periods
Must be able to move throughout the attraction, including climbing stairs, navigating backstage areas and accessig elevated or confined spaces
Occasional lifting, pushing or pulling items up to 40lbs (e.g equipment, supplies and promotional materials)
Comfortable working in varying conditions including low lighting, loud environments, and around motion-based simulation equipment
Manual dexterity to operate equipment, use handheld devices, and complete light administrative tasks
Must be able to respond quickly and safely to emergency situations, including directing guests and assisting with evacuations if needed

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable an individual with disabilities to perform these essential functions.

Welcoming All Applicants

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

About Flyover Attractions

Flyover is an award-winning immersive flying theatre experience that transports guests through the planet’s most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada.

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More about this job

Responsibilities

Lead the attraction’s daily operations, workforce planning, and frontline teams while maintaining safety, service standards, and alignment with business goals. Use operational data to improve efficiency and guest satisfaction, collaborate across departments, and resolve issues in real time.

Requirements

The role calls for 3–5 years of operations management experience, ideally in entertainment, attractions, hospitality, or tourism, and experience managing high-volume guest flow. A bachelor’s degree in a related field is preferred; candidates should understand budgeting and financial statements, safety procedures, and guest experience practices, and hold or be willing to obtain CPR/First Aid certification.

Skills

Operations Management
Operational Strategy
Team Leadership
Coaching And Mentorship
Performance Management
Guest Experience
Workforce Planning
Scheduling And Forecasting
Cross-Functional Collaboration
KPI Analysis
Process Optimization
Recruitment And Onboarding
Budgeting And Financial Management
Safety Compliance
Guest Flow Management
Emergency Response

Benefits

Extended Benefits
Short-Term Incentive

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Operational Strategy
Guest Experience
Frontline Team Leadership
Workforce Planning
Scheduling
Forecasting
Performance Management
KPI Analysis
Process Optimization
Guest Flow
Recruitment
Onboarding
Budgeting
Profit And Loss
Balance Sheet
Cash-Flow Management
Safety Regulations
Operational Procedures
CPR
First Aid
Attractions
Themed Entertainment
Hospitality
Tourism
Emergency Response

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