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Operations - Shift Manager

  • St. John's, NL, Canada

This opening has closed.

The original listing is kept below for reference.

Job details

Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.



Shift Manager

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about being independent, having fun, and making new friends. Take a look at the position below and join our family today!

As part of our family we offer you:

Affordable Health and Dental Benefits after probationary period (over 30hrs/week) Competitive compensations and advancement opportunities WorkPerks! Bursary program Employee Discounts Fun work atmosphere! Position Description

Provide a top-notch guest experience Prepare our world-famous chicken at the highest quality standards Serve beverages, cook fresh and frozen product according to specifications Maintaining a safe and clean environment to ensure one hundred percent customer satisfaction Cash handling, reconciling cash and daily paperwork Managing financial controls, operations, people development, customer service and compliance Maintaining and ordering inventory and supplies Training and developing Team Members and Shift Managers to achieve operational excellence Addressing in-store issues and communicating plans to the team Ensuring all staff are following health, safety and security codes

Apply for this opportunity if you:

Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights You set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together. You want to learn how to run great restaurants from the best restaurant managers in the business You have an experience of leading a team and motivating them to achieve a common goal KFC is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.



More about this job

Responsibilities

The Shift Manager at FMI will lead a restaurant shift, keeping guests happy, food prepared to standard and the store clean and safe. They will also handle cash and paperwork, order supplies and train and coach team members.

Requirements

Candidates need prior experience leading a team toward shared goals, plus strong organization and multitasking skills. They should be friendly, dependable and comfortable in a fast-paced environment with flexible hours, including weekends and nights.

Skills

  • Team leadership
  • Staff training and development
  • Customer service
  • Cash handling and reconciliation
  • Inventory ordering and control
  • Food preparation and cooking to specification
  • Food safety and health codes
  • Multitasking
  • Organization
  • Shift scheduling
  • Conflict resolution
  • Store operations management
  • Compliance
  • Cleaning and sanitation standards
  • Beverage service

Categories

  • Retail
  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Shift Manager
  • Restaurant Manager
  • Shift Supervisor
  • Fast food
  • KFC
  • Food service
  • Restaurant operations
  • Team leadership
  • Cash handling
  • Inventory management
  • Customer service
  • Food safety
  • Staff training
  • Weekend shifts
  • Night shifts
  • Franchise
  • Pizza Hut
  • Taco Bell
  • Burger King
  • Panera Bread

Seniority

Mid level

Tools

  • POS

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