Jobs in Canada

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Added 1 min ago
PC
Warehouse manager
Punjabi Chaap Corner Canada
Mississauga, ON
- From $45.25 CAD / hour
- Full-time
- On-site
Added 1 min ago
TC
Hostel manager
The Cambie Bar & Grill LTD
Vancouver, BC
- From $86,500 CAD / year
- Full-time
- On-site
Added 1 min ago
B
Restaurant manager
Babaz
London, ON
- $28 to $37 CAD / hour
- Full-time
- On-site
Added 4 mins ago
DQ
Restaurant manager
DAIRY QUEEN
Invermere, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Added 5 mins ago
HF
Manager, restaurant
HUMAIF FOODS INC
Cochrane, AB
- From $38 CAD / hour
- Full-time
- On-site
Added 6 mins ago
A
Restaurant manager
A&W
Kindersley, SK
- From $55,335 CAD / year
- Full-time
- On-site
Added 6 mins ago
OP
Store manager - retail
OAKLANE PETRO
Grunthal, MB
- From $38.5 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 8 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 9 mins ago
B
Senior Naval Architect - Team Lead
BMT
Victoria, BC
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 9 mins ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 9 mins ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 9 mins ago
B
Senior Naval Architect - Team Lead
BMT
Dartmouth, NS
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 9 mins ago
BG
Parts Person - Peterbilt - Afternoon Shift
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
…supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to deliver optimal outcomes for…
Added 12 mins ago
YT
Retail sales manager
YOHO TRADING POST
Field, BC
- From $41.83 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 14 mins ago
MT
Manager, retail sales
Metro Tires Ltd.
Richmond, BC
- From $37 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 15 mins ago
A
Restaurant manager
A&W
Sorel, QC
- From $36.1 CAD / hour
- Full-time
- On-site
Added 15 mins ago
GA
Gas station manager
Gestion A.H.T.
Laval, QC · Saint-Laurent, QC
- From $34.65 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 16 mins ago
A
Shift manager - fast food restaurant
A&W
Maskinongé, QC
- From $18.75 CAD / hour
- Full-time
- On-site
Added 19 mins ago
LI
Bakery manager - retail
Lago Italian Bakery
Richmond Hill, ON
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 19 mins ago
MC
Bakery manager - retail
MAMIE CLAFOUTIS 2016 INC.
Outremont, QC
- $20 to $30 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 20 mins ago
C
Food services manager
CINNZEO
Red Deer, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 21 mins ago
BC
Restaurant manager
Butter Chicken Factory
Toronto, ON
- From $57,750 CAD / year
- Full-time
- On-site
Added 21 mins ago
2P
Restaurant manager
241 Pizza Haileybury
Haileybury, ON
- From $25 CAD / hour
- Full-time
- On-site
Added 23 mins ago
UA
Automobile repair shop manager
Uptown Auto & Tire Center
North York, ON
- From $44 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 24 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
…and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities,…

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

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More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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