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Added 1 min ago
LL
Restaurant assistant manager
Lealin Ltd - McDonalds Restaurant
Halifax, NS
- From $44,000 CAD / year
- Full-time
- On-site
Added 2 mins ago
ST
Café manager
Serene Tea
Warman, SK
- $32 to $34 CAD / hour
- Full-time
- On-site
Added 2 mins ago
AC
Food services manager
Aramark Canada Ltd.
Thunder Bay, ON
- $75,000 to $80,000 CAD / year
- Full-time
- On-site
Added 7 mins ago
KS
Restaurant manager
Kesar Sweets and Restaurant Inc.
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 7 mins ago
DP
Shift manager - fast food restaurant
Domino's Pizza
Portage la Prairie, MB
- From $17.75 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 10 mins ago
TH
Food services manager
Tim Hortons
Sechelt, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 14 mins ago
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Food Service Supervisor Full Time
Cook
Halifax, NS
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 14 mins ago
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Branch Manager Advisor
RBC
Wawanesa, MB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 14 mins ago
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Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
As a Technology Strategy and Transformation, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking candidates with…
Added 14 mins ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 14 mins ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…open-source LLMs in our stack, evaluating a potential rewrite of the service in a different language for performance gains, and keeping pace with the rapidly evolving AI…
Added 14 mins ago
PV
Keyholder
Pet Valu
Burnaby, BC
- Part-time
At least 2 years of experience in retail or customer service
Added 14 mins ago
SC
shift supervisor - Store# 04965, 404 & Major Mackenzie
Starbucks Coffee Company
Markham, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04448, BLOOR & JARVIS
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04863, FAIRVIEW MALL
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04327, West Broadway & Granville
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04762, FAIRWAY PLAZA - KITCHENER
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 50276, 959 CHEMONG ROAD
Starbucks Coffee Company
Peterborough, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 57236, SHERWOOD DRIVE & EMERALD DRIVE
Starbucks Coffee Company
Sherwood Park, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 80845, 265 WEBER STREET NORTH
Starbucks Coffee Company
Waterloo, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04513, The Core
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 04412, BANKERS HALL
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
TF
Food services manager
Toben Food By Design Inc.
York, ON
- $37 to $39 CAD / hour
- Full-time
- On-site
Added 15 mins ago
JD
Restaurant manager
Juice Dudez
Ottawa, ON
- $36 to $40 CAD / hour
- Full-time
- On-site
Added 19 mins ago
S
Restaurant assistant manager
SUBWAY
Markham, ON
- $37 to $39 CAD / hour
- Full-time
- On-site

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

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More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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