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Added 8 mins ago
PH
Construction Project Manager, ICI - Permanent - 4320
Parker Huggett - A Division of LRO Staffing
Cambridge, ON
- Full-time
Parker Huggett is recruiting a Project Manager for an established General Contractor and Construction Manager with a strong pipeline of ICI work across Southwestern Ontario. With more than…
Added 8 mins ago
IG
IT Recruiter
Insight Global
Toronto, ON
- Full-time
Added 8 mins ago
TC
Administrative Assistant (By-law Enforcement)
The City of Belleville
Belleville, ON
- Full-time
Reporting to the Manager, By-law Enforcement, this position provides administrative support to By-law Enforcement and ensures good customer service is provided to internal and external…
Added 8 mins ago
MI
Claims Adjuster, Accident Benefits
Millennium Insurance Corporation
Sherwood Park, AB
- Full-time
Reporting to the Claims Manager, you’ll investigate and manage Section B claims while delivering exceptional service to our customers. This is a 2-year fixed-term opportunity focused on…
Added 8 mins ago
BS
Sales Development Representative
Blackline Safety
Canada
- Full-time
…opportunities, and connect prospects with the appropriate Regional Sales Manager in their territory, setting the stage for successful long-term…
Added 8 mins ago
LH
Administrative Receptionist - Floater Position
Lifemark Health Group
AB · Edmonton, AB
- Full-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 8 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
The Laframboise Group (LG) is seeking both a Jr./Intermediate Project Manager and a Senior Project Manager with industrial project experience to join our team. These full-time positions are…
Added 8 mins ago
LH
2600002368 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Full-time
…treatments as ordered by physicians and assigned by Patient Care Manager or Patient Care Specialist; observe and enforce infection control principles and aseptic techniques required; and…
Added 8 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
The Laframboise Group (LG) is seeking both a Jr./Intermediate Project Manager and a Senior Project Manager with industrial project experience to join our team. These full-time positions are…
Added 8 mins ago
SM
Project Manager II Digital and Information Services
St. Michael's Hospital
Toronto, ON
- Temporary
The Digital Project Manager II is responsible for planning and delivering medium-scale digital health initiatives within the Digital Project Management Office. Working in partnership with…
Added 8 mins ago
DG
Estimator
Deveraux Group of Companies
Calgary, AB
- Full-time
Minimum 5 years of progressive estimating or preconstruction experience with a general contractor, developer-builder, or construction manager.
Added 8 mins ago
WW
Account Executive - North America
Wello Worldwide
Toronto, ON
- Full-time
Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients
Added 8 mins ago
AU
Business Development Supervisor
Apex Utilities Inc.
Leduc, AB
- Full-time
…customer growth and community relationships. Reporting to the Manager, Business Development & Community Relations, you will help guide the full new business life cycle - from the first…
Added 8 mins ago
T
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Tangerine
Moncton, NB
- Contract
…and service levels in real time. Reporting directly to the Manager of Workforce, you will use detailed business and operational data to identify issues, draw conclusions and recommend…
Added 8 mins ago
VP
Operations & Quality Lead
Veterinary Purchasing Co. Ltd.
Moncton, NB
- Full-time
Escalate suspected compliance issues, losses, discrepancies, product quality concerns, or process failures promptly to the Warehouse Manager and Regulatory department.
Added 8 mins ago
P
Content Creator / Videographer (Freelance) - Montréal, Québec, Laval, Ottawa, Calgary, Edmonton, Vancouver, Boston, Miami
Pups&Yoga
Montreal, QC
- Contract
Briefs fournis par notre Social Media Manager.
Added 8 mins ago
AP
Property Administrator (User Experience Partner)
Allied Properties REIT
Montreal, QC
- Full-time
Reporting to the Manager, Portfolio Operations, you will collaborate across our organization to address both the planned and unplanned operational needs of our users.
Added 8 mins ago
GU
Telecom Designer
GenCore Utilities Ltd.
Markham, ON
- $50,000 to $70,000 CAD / year
- Full-time
Collaborate closely with the project manager and permitting team to deliver accurate and constructible designs.
Added 8 mins ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- $56,000 to $62,000 CAD / year
- Contract
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 8 mins ago
VR
Lifestyles Assistant - Part Time
VIVA Retirement Communities
Ottawa, ON
- Part-time
Lifestyle Assistant reports to the Lifestyle Manager. In accordance with V!VA’s vision and values the Lifestyle Assistant is responsible for the delivery of activities as designated in the…
Added 8 mins ago
MR
AV Technician
Mount Royal University
Calgary, AB
- Part-time
The Audio Visual (AV) Technician reports to the General Manager, Taylor Centre for the Performing Arts and is under the direction of the Lead, Technical Theatre Operations who is…
Added 8 mins ago
TS
Human Resources Analyst (Learning & Development) (12-month contract)
T&T Supermarket
Richmond, BC
- $44,000 to $55,000 CAD / year
- Contract
Reporting to the Manager, Learning and Development, this position is responsible for providing comprehensive administrative and operational support across Human Resources functions, with a…
Added 8 mins ago
A
Financial Planning and Analysis Manager
Altis
Vaughan, ON
- $115,000 to $120,000 CAD / year
- Full-time
…organization with a growing services portfolio, is seeking a Manager, Financial Planning & Analysis to support financial planning, forecasting, reporting, and strategic decision-making…
Added 8 mins ago
CF
Manager, Venues & Client Experience
Cambridge Forums Inc.
Toronto, ON
- Full-time
Manager, Venues & Client Experience - Cambridge Executive Connections, Inc. (CEC)
Added 8 mins ago
BP
IT Risk & Control Assurance Project Manager
BNP Paribas
Montreal, QC
- Full-time

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

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More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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