Jobs in Canada

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Added 7 mins ago
WP
bookkeeping supervisor
Western Pacific Transport Ltd
Delta, BC
- Full-time
Added 7 mins ago
SC
Chief Estimator
Sierra Construction Group
Woodstock, ON
- Full-time
Lead the transition from successful tender to Operations through formal project handoff meetings, ensuring complete transfer of estimating assumptions, risk registers, subcontractor…
Added 12 mins ago
UM
Accounting manager
Ultraform Mfg (2021) Inc
Waterloo, ON
- From $60 CAD / hour
- Full-time
- On-site
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 37 mins ago
WE
Executive Director
Wendy Ellen Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…support staff, the ED does much of the heavy lifting - leading operations, managing finances, supporting the Board and maintaining relationships with various stakeholders integral to the…
Added 53 mins ago
AG
Branch manager - administration
Atlantic Glass Systems
Fredericton, NB
- $60,000 to $80,000 CAD / year
- Full-time
- On-site
Evaluate the operations of a department providing administrative services
Added 53 mins ago
AG
Records management services manager
Atlantic Glass Systems
Fredericton, NB
- $50,000 to $65,000 CAD / year
- Full-time
- On-site
Evaluate the operations of a department providing administrative services
Added 1 hour ago
MS
Manager, security
MATRIC SECURITY
Cambridge, ON
- From $49 CAD / hour
- Full-time
Evaluate the operations of a department providing administrative services
Added 1 hour ago
G&
Fast food restaurant manager
GRIMACE &CO RESTAURANT LTD
Campbell River, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
A
Office Administration / Administración de Oficina
Agoasis
NB · Chiasson Office, NB
- Full-time
Coordinate office activities and operations to secure efficiency and compliance to company policies
Added 1 hour ago
ER
Sales and distribution manager
Eclipse Roofing Ltd.
Etobicoke, ON
- $45 to $60 CAD / hour
- Full-time
- On-site
Organize regional and divisional sales operations
Added 2 hours ago
HG
Accounting supervisor
HELEN GE CPA PROFESSIONAL CORPORATION
Ottawa, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 2 hours ago
TH
Restaurant manager
Tim Hortons
Burlington, ON
- From $37 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 2 hours ago
T
Représentant Du Service à La Clientèle
TEKsystems
Winnipeg, MB
- $24 to $25 CAD / hour
- Contract
Répondre à des demandes liées aux opérations bancaires quotidiennes, aux ouvertures de comptes, aux changements de mots de passe, aux demandes concernant les frais bancaires des cartes de…
Added 3 hours ago
HW
Financial Controller
H.C. Winter Search
Brampton, ON
- Full-time
We are looking for an experienced, hands-on Financial Controller to take ownership of financial reporting, accounting operations, tax compliance, treasury and financial controls across our…
Added 3 hours ago
SG
Director, Oil, Fuels, NGLs, and Biofuels Americas Consulting
S&P Global
Calgary, AB
- Full-time
Refinery experience would be ideal, in process engineering / operations / planning and economics / project roles, as would experience of refinery LP usage
Added 3 hours ago
MB
Café manager
Manal Bashir Pastry Co.
Thornhill, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 3 hours ago
T
Personal Banking Associate (Future opportunities) - Chateauguay(part-time)
TD
Châteauguay, QC
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 3 hours ago
H
Senior Project Manager, Power Generation
HDR
Saskatoon, SK
- Full-time
…internal staff such as project team members, marketing staff, and operations leadership. The ideal candidate will have significant experience with utility scale power generation systems…
Added 4 hours ago
MI
Administrative assistant
Merlin Immigration & Career Consultants
Surrey, BC
- $18.25 to $23.25 CAD / hour
- Full-time
- On-site
Added 4 hours ago
G&
Fast food restaurant manager
GRIMACE &CO RESTAURANT LTD
Port Hardy, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 4 hours ago
BV
Fast food restaurant manager
BRANDSON VENTURES LTD
Kamloops, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 4 hours ago
BV
Fast food restaurant manager
BRANDSON VENTURES LTD
Merritt, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 4 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Drive process simplification, standardization, automation, and continuous improvement across accounting operations.
Added 4 hours ago
NB
Wealth Associate
National Bank of Canada
Ottawa, ON
- Full-time
Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
Added 4 hours ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)

Closed listing

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

About employer

More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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