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Added 24 mins ago
GP
Associé Gestion des Partenariats
Global Payments Inc.
Markham, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Partner Manager to join our ever-evolving Integrated Solutions team and help shape the future of global commerce.…
Added 24 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide knowledge transfer and documentation as prescribed by the Project Manager and Manager.
Added 24 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 25 mins ago
Assistant Manager, Member Services - Kelowna Branch
Coast Capital Savings
Kelowna, BC
…diverse role in which change is the norm. As the Assistant Manager, Member Services, you’ll use your many skills to lead a team of Member Service Representatives in providing Coast…
Added 54 mins ago
WR
General Manager
Wendy's Restaurant Of Canada
AB · Edmonton, AB
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based in Calgary and Edmonton, AB, responsible for overseeing all aspects of restaurant operations. Day-to-day…
Added 54 mins ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Senior Manager, Model Development & Analytics, the Model Developer will build and enhance best-in-class electricity market models and use analytical tools to ensure the…
Added 1 hour ago
FN
Mortgage Underwriter, Third Party Residential Underwriting – BMBE
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Manager, Third Party Residential Underwriting – BMBE
Added 1 hour ago
WF
Lead, Team
Western Financial Group
Victoria, BC
- Full-time
Your success stems from you partnering with the Branch Manager to develop and support an effective team of sales professionals. You have the opportunity to be part of a collaborative and…
Added 1 hour ago
G
Représentant aux ventes externes / Outside Salesperson-EN
Guillevin
Brossard, QC
- Full-time
Identify business opportunities for existing and potential customers based on criteria established by the center manager.
Added 1 hour ago
O
National account manager
Olymel
Brampton, ON
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an National account manager to join our dynamic team. If you are motivated by the challenge of…
Added 1 hour ago
NS
Spiritual and Religious Care Chaplain - Rehabilitation and Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the general supervision of the Program Manager, and collaborating as part of the interdisciplinary health care team in the assigned areas, the staff chaplain responds to the spiritual…
Added 1 hour ago
NS
Spiritual and Religious Care Chaplain - Rehabilitation and Supportive Case Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the general supervision of the Program Manager and collaborating as part of the interdisciplinary health care team in the assigned areas, the staff chaplain responds to the spiritual…
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 hour ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Reports To: Manager, Global Supply Chain Planning
Added 1 hour ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
The Sales Manager is responsible for planning and managing territory activities to achieve sales and market share growth.
Added 1 hour ago
SH
Store Manager Metropolis Metrotown
Sunglass Hut
Burnaby, BC
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 1 hour ago
I
Project Manager Sr
Insight
Calgary, AB
- Full-time
As Project Manager Sr, you will be responsible for managing, directing and overseeing the operations and administration of assigned projects and programs. We will count on you to provide…
Added 1 hour ago
Key Account Manager, Out of Home
Nestle Operational Services Worldwide SA
Toronto, ON
Lead the strategic relationship and strategy development with the distributor network, identifying opportunities that align with the NWPB Market Business Strategy, and develop and execute…
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 hour ago
MS
General Manager_High-End Furniture Store
Must Société
Laval, QC
- Full-time
As General Manager, you optimize store operations and contribute to the development and implementation of sales and marketing strategies. As General Manager, you are also mandated to…
Added 1 hour ago
AL
Area Manager
Air Liquide Healthcare
Nanaimo, BC
- Full-time
Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Area Manager for our Vancouver Island Region.
Added 1 hour ago
V
Creator Partnerships Manager
Vessi
Vancouver, BC
- Full-time
The Creator Partnerships Manager owns Vessi’s paid creator partnerships: finding the right creators, doing the outreach, negotiating the deal, and managing it through delivery and…
Added 1 hour ago
RB
Relationship Manager Intern, Business Markets
Royal Bank of Canada
Regina, SK
- Full-time
Proven track record in exceptional client relationship management
Added 1 hour ago
U
HCP Partner Immunology /Ontario GTA
UCB
Toronto, ON
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Ontario’s Greater Toronto Territory Manager who is with a proven track record of meeting or exceeding territory…
Added 1 hour ago
U
HCP Partner Immunology Calgary
UCB
Calgary, AB
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Calgary Territory Manager who has a proven track record of meeting or exceeding territory business and market…

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

Apply About employer

More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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