Jobs in Canada

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Added 5 mins ago
Director, Community Partnerships
Government of Alberta
Edmonton, AB
Lead the development and implementation of community-based grant programs and initiatives that advance government priorities related to gender equality, gender-based violence prevention,…
Added 8 mins ago
PA
Senior IT Analyst
PKF ANTARES
Calgary, AB
- Full-time
Mentor junior and intermediate team members, helping develop technical skills, troubleshooting methodologies, and decision-making processes
Added 9 mins ago
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Lead Product Manager, Hardware Platform
Waabi
Toronto, ON
- $190,000 to $270,000 USD / year
- Full-time
Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's…
Added 9 mins ago
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Accounts Receivable Specialist (1 year contract)
PointClickCare
Mississauga, ON
- Contract
Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Specialist is responsible for contacting overdue accounts within an assigned portfolio of strategic customers to…
Added 9 mins ago
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Manager, Sales Tools & Technology
ARC'TERYX
North Vancouver, BC
- Full-time
As the Manager, Sales Tools & Technology, you will lead the evolution of the technology ecosystem that enables our global Commercial teams to deliver exceptional experiences for our…
Added 9 mins ago
Study Manager
Primero Group
Quebec, QC
Primero America’s team is currently looking for a Study Manager.
Added 9 mins ago
Concepteur(trice) mécanique senior / Senior Mechanical Designer
Primero Group
Quebec, QC
…accordance with project requirements under the supervision of the Lead Mechanical Engineer on the project. You will have to produce 2D drawings extracted from 3D models, but also support…
Added 9 mins ago
Senior Project Engineer
Primero Group
Quebec, QC
Primero America’s team is currently looking for a Senior Project Engineer.
Added 9 mins ago
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Documentation & Enablement Specialist
FISPAN
Vancouver, BC
- Full-time
We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.
Added 9 mins ago
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Grocery Manager - Parksville
Choices Market
Parksville, BC
- Full-time
lead a team of employees through a hands-on, collaborative approach;
Added 9 mins ago
CM
Produce Manager (Temp) - Kerrisdale
Choices Market
Vancouver, BC
- Temporary
lead a team of employees with a hands-on, collaborative style;
Added 9 mins ago
Chief Pilot (703/704)
Rise Air
La Ronge, SK
…for a skilled, passionate Chief Pilot (703/704) to join our team in La Ronge, Saskatchewan, serving the…
Added 9 mins ago
RM
Senior Retail Store Manager | Canmore
Rocky Mountain Soap Company
Canmore, AB
- Full-time
Lead, inspire and develop a high-performing team while consistently demonstrating Rocky’s values
Added 9 mins ago
SC
Team Manager - Application Development
Staples Canada
Richmond Hill, ON
- Full-time
Utilizing experience from multiple Staples application areas, the Team Manager II role is solely responsible for one specific area of application support and development of Integrations…
Added 9 mins ago
SI
Retail Assistant Manager
Staples Inc.
Coquitlam, BC
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 9 mins ago
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Supervisor, Business Accounting
Co-op
Saskatoon, SK
- Full-time
Lead a team of Senior Accountants, Accounting Technicians and Accounting clerks responsible for providing full cycle accounting services to local co-ops retails; this includes participating…
Added 22 mins ago
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Store Crew
7-Eleven
Port Moody, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 22 mins ago
YH
SERVICE COORDINATOR, CAROLE ANNE'S PLACE (PART-TIME & RELIEF)
YWCA Hamilton
Hamilton, ON
- Part-time
…have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our…
Added 22 mins ago
WB
Head of Marketing / Marketing Director
WakeWater Beverage Company
Toronto, ON
- Full-time
Behind our growth is a close-knit, ambitious and entrepreneurial team that believes great brands are built by moving quickly, thinking differently and staying close to the consumer. We keep…
Added 22 mins ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 22 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 22 mins ago
FC
Senior Manager, Tax
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…advice, and leading high-impact initiatives? Join our Finance team as the Senior Manager, Tax, where you'll lead FCL's corporate income tax function while providing strategic oversight to…
Added 22 mins ago
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Seasonal Guest Experience Lead | HALIFAX SHOPPING CENTRE
lululemon
Halifax, NS
- Part-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 22 mins ago
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Channel Marketing Specialist, Canada
Sandisk
Canada
- Full-time
Job Description We are seeking a dynamic Channel Marketing Specialist to join our team and drive our marketing efforts across Canadian channels. The Channel Marketing Specialist role is a…
Added 22 mins ago
OH
Bilingual Care Coordinator, Temporary Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our…

FNF Canada

Manager, Client Services

Oakville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description FNF Canada is a trusted transaction management service provider with over 20 years of experience supporting large and small Canadian lenders. The company specializes in managing all aspects of mortgage transactions, including title insurance, document processing, property tax management, and appraisal management services. FNF Canada focuses on delivering comprehensive, innovative solutions that help financial institutions streamline processes and reduce risk. Team members join a collaborative environment that values accuracy, efficiency, and strong client relationships. The organization offers opportunities to contribute meaningfully to the Canadian lending and mortgage ecosystem.

Role Description The Manager, Client Services is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work from home. This role is responsible for overseeing daily client service operations, ensuring service levels and quality standards are consistently met. The manager will lead and coach a client services team, monitor performance metrics, and implement process improvements to enhance customer satisfaction and operational efficiency. Day-to-day tasks include managing key client relationships, handling escalations, coordinating with internal departments, and providing clear, timely communication to stakeholders. The role also involves analyzing service trends, preparing reports, supporting new initiatives, and driving a client-focused culture aligned with FNF Canada’s business objectives.

Qualifications

Strong client-facing experience, including Client Services and Customer Service skills to manage relationships and resolve issues effectively.
Demonstrated ability to drive Customer Satisfaction through proactive service management and continuous improvement initiatives.
Well-developed Communication skills, including clear verbal and written communication for clients, team members, and leadership.
Solid Analytical Skills to interpret data, identify trends, and make informed decisions on process improvements and resource planning.
Experience managing or supervising service teams in financial services, mortgage, or related industries.
Proven ability to lead, coach, and develop team members in a fast-paced, service-driven environment.
Strong organizational and time management skills, with attention to detail and ability to prioritize multiple responsibilities.
Proficiency with standard office software and customer relationship management or case management tools.
Post-secondary education in business, finance, or a related field, or equivalent combination of education and experience.

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More about this job

Responsibilities

Oversee daily client service operations, lead and coach the team, and ensure service levels and quality standards are met. Manage key client relationships and escalations, coordinate with internal departments, analyze service trends, prepare reports, and drive process improvements and client-focused initiatives.

Requirements

Requires client-facing service experience and experience managing or supervising teams, preferably in financial services, mortgage, or a related industry. Candidates should demonstrate leadership, communication, analytical, organizational, and time-management skills, be proficient with office and CRM or case-management tools, and have post-secondary education in business, finance, or a related field, or equivalent experience.

Skills

Client Services
Customer Service
Customer Satisfaction
Communication
Analytical Skills
Team Leadership
Coaching
Performance Monitoring
Process Improvement
Escalation Management
Reporting
Organizational Skills
Time Management
Mortgage Services
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Mortgage Transactions
Title Insurance
Document Processing
Property Tax Management
Appraisal Management
Financial Services
Client Relationships
Service Levels
Quality Standards
Performance Metrics
Customer Satisfaction
Process Improvement
Escalation Management
Stakeholder Communication
Service Trend Analysis
Reporting
Resource Planning
Team Leadership
Coaching
Customer Relationship Management Tools
Case Management Tools
Operational Efficiency

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