Jobs in Canada

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Added 1 min ago
CN
Nail salon manager
Cali Nails The Bay
Victoria, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Added 1 min ago
SN
Nail and spa service manager
SEVEN32 NAIL & SPA
Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Added 2 mins ago
TS
Restaurant manager
Thai Smile Cuisine
Qualicum Beach, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Added 2 mins ago
US
Restaurant manager
Umami SuShi
Langley, BC
- From $38.46 CAD / hour
- Full-time
- On-site
Added 4 mins ago
KE
Food services manager
Krawchuk Enterprises Inc.
Victoria, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 4 mins ago
F
Restaurant manager
Fatburger
Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Added 6 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
St. Thomas, ON
- Full-time
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the…
Added 6 mins ago
S
Electrical Engineer
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 6 mins ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Full-time
…Operational Informatics, reporting directly to the Program Manager, Urban Acute Operational Informatics. The position is accountable for leading, monitoring and managing the development,…
Added 6 mins ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Full-time
Carry out other cross functional duties as assigned by pharmacy manager or designate
Added 6 mins ago
P
Pharmacy Manager
Pharmabest.ca
Toronto, ON
- Full-time
Lead our brand-new Scarborough pharmacy as Pharmacy Manager, with a genuine path to future partnership. Competitive rate, extended health benefits, and parking available.
Added 6 mins ago
OA
Industrial Red Seal Electrician
Oldcastle APG
Delta, BC
- Other
Knowledge of safety requirements, especially those related to electrical operations and components
Added 6 mins ago
LR
store manager - retail
Little Red River Group of Companies
Fort Vermilion, AB
- Full-time
Added 6 mins ago
IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
Participate in projects, quality initiatives, system validation, and activities that support reliable and effective LIS operations.
Added 6 mins ago
Grocery - Trainee Management SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Perform all other duties assigned by the Store Manager
Added 6 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Thomas, ON
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the…
Added 7 mins ago
MN
Restaurant assistant manager
Mount Norquay
Banff, AB
- $38.25 to $40.5 CAD / hour
- Full-time
- On-site
Added 9 mins ago
PN
Nail salon manager
PEDI N NAILS
Oakville, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 9 mins ago
WN
Restaurant manager
WEI'S NOODLE HOUSE
Ottawa, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 10 mins ago
FW
Restaurant manager
Flaming Wok
Vancouver, BC
- From $38.46 CAD / hour
- Full-time
- On-site
Added 11 mins ago
MR
Restaurant assistant manager
MDLD Restaurants Inc.
Cornwall, ON
- From $25 CAD / hour
- Full-time
- On-site
Added 12 mins ago
KB
Fast food restaurant manager
KFC/Taco Bell/Pizza Hut
Kamloops, BC
- From $57,595 CAD / year
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 12 mins ago
MR
Restaurant assistant manager
McDonalds Restaurant
Exeter, ON
- From $27.47 CAD / hour
- Full-time
- On-site
Added 16 mins ago
KR
Restaurant manager
Kinton Ramen London
London, ON
- From $38 CAD / hour
- Full-time
- On-site
Added 16 mins ago
HS
Wholesale establishment manager
Han Star Co. Ltd.
Markham, ON
- From $43.5 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

FNF Canada

Manager, Client Services

Mississauga, ON, Canada

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Job details

Posting language: English
Posted: Sep 29, 2026

Original job description

FNF Canada, a division of Fidelity National Financial, is one of the country’s largest providers of title insurance and ancillary services is a leading service provider to financial institutions around mortgage processing, tax and appraisal services. We pride ourselves on our relentless focus on enhancing the value of our services to our clients through continuous improvement and innovation.

Reporting to AVP, Client Services, the ideal candidate will be a client focused, highly professional self-starter with extensive experience in Customer Service, Operations and People Management within the real estate and mortgage industries.

Primary responsibilities:

Responsible for the day-to-day operation and management of the Client Services team
Responsible for the identification and resolution of errors in processing for all lender programs
Collaborates extensively with Customers, Business Optimization, IT and internal stakeholders to identify and implement opportunities to increase efficiency
Responsible for the operational deliverables on key projects
Administer standard and ad hoc reporting requirements
Recommend and coordinate required changes based on process analysis. Proactive management and communication of issues, escalations and impediments related to operational deliverables to the AVP, Client Services
Proactive, regular communication on Service Levels, Volumes, Customer irritants
Ensure all instruction, document delivery and review processes are fully documented and communicated
Identifies training gaps and researches training ideas for support staff
Responsible for meeting department productivity and quality goals and to advise management of any suggestions for improving process to create efficiencies.)
Manages recruitment, performance evaluation and coaching
Oversees staff orientation, learning and development plans in accordance with FNF Canada policy, procedure and guidelines
Provides supervision to all team members and manages in a manner that motivates, guides and directs employees in FNF Canada values, objectives and performance expectations; maintains a work environment that expects fairness, consistency, respect and approachability while promoting staff participation, teamwork and positive employee relations
Leads regular team meetings to set goals and monitor team performance and engages the team in successful accomplishment of goals
Provides leadership for the operational success of the Client Services team and provides supportive leadership through periods of change

Qualifications:

Minimum of five (5) years of progressive experience in financial services ; preferably in a legal department
Minimum of three (3) years’ experience in managing and leading a team
In-depth working knowledge of the Microsoft Office Suite (Microsoft Word, Outlook, Excel, Power Point, Project and Visio)
Strong team player, positive attitude, takes initiative, and willing to help achieve success
Strong ability to learn quickly, strong customer focus, experience with cross organizational/cross-discipline delivery partners and adapt to change in business landscape and working environment.
Ability to confirm objectives and drive them according to plan with a minimum supervision.
Excellent written and oral presentation skills, able to present training materials to various levels and groups
Conflict resolution and negotiation skills, superior interpersonal, organizational, and client-facing skills

We may use AI‑assisted tools to help screen or assess applications; however, all hiring decisions include human review.

FNF Canada offers a competitive compensation and benefits package along with career growth opportunities with a Fortune 500 Company. We thank all candidates for their interest but only those selected for an interview will be contacted.

Total compensation package $77,000 to $110,000 inclusive of performance-based bonus.

Compensation will be commensurate with experience, relevant skills, and qualifications.

Disclaimer: FNF Canada is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in our selection process are available upon request.

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More about this job

Responsibilities

The Manager of Client Services is responsible for the day-to-day operations, team management, and performance of the Client Services department. They collaborate with internal stakeholders to identify process improvements, manage project deliverables, and ensure high-quality service levels for lender programs.

Requirements

Candidates must have at least five years of progressive experience in financial services and three years of team management experience. Strong proficiency in Microsoft Office and excellent interpersonal, organizational, and communication skills are required.

Skills

Customer service
Operations management
People management
Real estate industry knowledge
Mortgage industry knowledge
Process analysis
Reporting
Recruitment
Performance evaluation
Coaching
Leadership
Conflict resolution
Negotiation
Microsoft Office Suite
Project management
Communication

Benefits

Competitive compensation
Benefits package
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Title insurance
Mortgage processing
Tax services
Appraisal services
Financial services
Operations
Client services
Process optimization
Reporting
Recruitment
Performance management
Coaching
Leadership
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Conflict resolution
Negotiation
Customer focus
Project management
Business optimization
Quality goals
Staff development
Real estate
Lender programs
Operational deliverables
Fortune 500

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