Director of Operations (Workday)
- ON, Canada
- Ontario, Canada, Canada
CAD $150,000 base salary · Full-time
Applications open in a new tab.
Job details
- Pay
- CAD $150,000 base salary
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The organisation supports more than 30,000 employees and is going through continued growth, acquisitions and HR transformation. Workday and ServiceNow are already in place, and this person will lead the next stage of process improvement, employee experience and operational efficiency.
What you will do
- Build and shape the HR Operational Excellence function
- Lead end-to-end HR process transformation
- Identify recurring issues and remove root causes
- Improve employee experience and HR service delivery
- Work closely with HRIS, Workday and ServiceNow teams
- Drive standardisation, automation and continuous improvement
- Lead cross-functional transformation initiatives
- Influence senior stakeholders across HR, Technology and Operations
- Lead and develop direct reports
What we need
- Strong HR Operational Excellence or HR transformation experience
- Proven end-to-end process redesign experience
- Strong Workday knowledge
- Experience working closely with HRIS and Workday teams
- Genuine people leadership experience
- Strong senior stakeholder management
- Experience leading change through influence
- Experience within a large or complex organisation
Highly relevant experience
- Unionised environments
- Collective agreements
- Healthcare or frontline workforces
- ServiceNow HRSD
- Lean Six Sigma
- Acquisition or integration activity
Why this role is worth looking at
- Brand-new Director position
- Genuine opportunity to build rather than inherit
- 30,000+ employee environment
- Enterprise-wide transformation
- Direct people leadership
- Established Workday environment
- Significant senior leadership exposure
Package
- CAD $150,000 base salary
- 20% target bonus
- 4 weeks vacation
- 3 personal days
- Benefits from day one
- RSP matching
- Hybrid working from Markham
- Approximately 2 to 3 days per week onsite
If you have led HR transformation at scale, understand Workday and want the opportunity to shape a new Operational Excellence function, I would be interested in speaking with you.
More about this job
Responsibilities
Build and lead the HR Operational Excellence function, driving end-to-end process transformation, root-cause resolution, standardization, automation, and improved employee experience and HR service delivery. Lead cross-functional initiatives, partner with HRIS, Workday, and ServiceNow teams, influence senior stakeholders, and develop direct reports.
Requirements
Requires substantial HR Operational Excellence or HR transformation experience, proven end-to-end process redesign, strong Workday knowledge, and experience partnering with HRIS and Workday teams. Candidates should also bring people leadership, senior stakeholder management, change leadership, and experience in a large or complex organization; unionized, healthcare, ServiceNow HRSD, Lean Six Sigma, and acquisition or integration experience are highly relevant.
Skills
- HR Operational Excellence
- HR Transformation
- End-to-End Process Redesign
- Workday
- HRIS
- ServiceNow
- Employee Experience
- HR Service Delivery
- Process Improvement
- Standardization
- Automation
- Continuous Improvement
- Cross-Functional Leadership
- People Leadership
- Senior Stakeholder Management
- Change Management
Benefits
- Target Bonus
- Four Weeks Vacation
- Three Personal Days
- Benefits From Day One
- RSP Matching
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Management & Leadership
- Healthcare
- Technology
Keywords
- HR Operational Excellence
- HR Transformation
- Workday
- ServiceNow
- HRIS
- ServiceNow HRSD
- Process Redesign
- Process Improvement
- Employee Experience
- HR Service Delivery
- Standardization
- Automation
- Continuous Improvement
- Root-Cause Analysis
- Cross-Functional Transformation
- People Leadership
- Stakeholder Management
- Change Management
- Unionized Environments
- Collective Agreements
- Healthcare
- Frontline Workforces
- Lean Six Sigma
- Acquisitions
- Integration