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Added 1 min ago
TU
Associate Professor/Professor - Data Science Computation
The University of Toronto Engineering Society
Toronto, ON
- $200,000 CAD / year
- Full-time
…or adjacent fields. The appointment will be at the rank of Associate Professor or Professor, with an anticipated start date of July 1,…
Added 2 mins ago
CS
Service Desk Technician - Casual Part Time
Calgary Stampede
AB · CALGARY, AB
- Part-time
The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class,…
Added 2 mins ago
D
Associate Dentist- Midtown Dental
dentalcorp
Kelowna, BC · Midtown Kelowna Dental
- Full-time
ASSOCIATE DENTIST – MIDTOWN DENTAL | KELOWNA, BC
Added 2 mins ago
Customer Experience Associate - Granville & 12th Branch, Vancouver, BC (26.25Hours/Week)
Scotiabank
Vancouver, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 17 mins ago
RB
Associate, Operations - DS Cash Control
Royal Bank of Canada
Toronto, ON
- Full-time
Added 31 mins ago
GD
GARAGE - Operations Associate PT - Promenades St-Bruno
Groupe Dynamite
Saint-Bruno, QC
- Full-time
…everyone can feel fearless. With stores across North America and a community that’s always growing, we’re looking for team players who want to make their mark. If you’re ready to bring the…
Added 31 mins ago
GD
GARAGE - Seasonal Sales Associate - Promenades St-Bruno
Groupe Dynamite
Saint-Bruno, QC
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 31 mins ago
GD
GARAGE - Seasonal Sales Associate - Park Place Mall
Groupe Dynamite
Lethbridge, AB
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 31 mins ago
GD
GARAGE - Seasonal Sales Associate - Stone Road Mall
Groupe Dynamite
Guelph, ON
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 31 mins ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 31 mins ago
PB
Sr. Customs Rater
PSA BDP
Calgary, AB
- Full-time
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
Added 31 mins ago
PB
Customs Rater
PSA BDP
Calgary, AB
- Full-time
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
Added 31 mins ago
PB
Sr. Customs Rater
PSA BDP
Toronto, ON · Etobicoke, ON
- Full-time
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
Added 31 mins ago
PB
Customs Rater
PSA BDP
Toronto, ON
- Full-time
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
Added 31 mins ago
GD
GARAGE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite
Edmonton, AB
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 32 mins ago
Senior Actuarial Analyst - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
More than four years of actuarial experience an asset. Associate of the Casualty Actuarial Society or equivalent. Advanced knowledge of actuarial science, mathematics, probability,…
Added 32 mins ago
Sales Associate - Seasonal
EssilorLuxottica Group
Nanaimo, BC
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 32 mins ago
Customer Experience Associate - River District, Vancouver BC (26.25hrs/week)
Scotiabank
Vancouver, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 59 mins ago
D(
Senior Litigation Associate (5 - 9 Years’ Call)
DWF (Canada)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
DWF is seeking an experienced Litigation Associate (5 - 9 years’ call) to join our growing Calgary office. This is an exceptional opportunity for a motivated individual with an established…
Added 1 hour ago
WI
Senior Actuarial Analyst - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · North York, ON
- Other
More than four years of actuarial experience an asset. Associate of the Casualty Actuarial Society or equivalent. Advanced knowledge of actuarial science, mathematics, probability,…
Added 1 hour ago
Service Support Associate
The Canada Life Assurance Company
Vancouver, BC
We are looking for a Service Support Associate.
Added 1 hour ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Designation of C.A.A.S. [certified group benefits advisor], GBA (Group Benefits Associate), or CEBS (Certified Employee Benefits Specialist) is a significant asset
Added 1 hour ago
Associate Director, Social Policy
Government of Alberta
AB
…across government, engages Albertans and the broader global community, and promotes a vibrant and innovative public…
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Markham, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 1 hour ago
Associate Professor/Professor - Experimental Physical Chemistry
University of Toronto
Toronto, ON
…Physical Chemistry. The appointment will be at the rank of Associate Professor or Professor, with an anticipated start date of July 1,…

Follett Higher Education

Campus Store Leader Canada - 36152C

3456 Avenue Se-Bow Valley College, Calgary, AB, T2G 4V1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-5 years of relevant experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Overview

As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

Execute sales promotions and special events (store, campus, community).
Partner with store leadership to review store financials and recalibrate goals to drive sales.
Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
Maintain appropriate inventory control in alignment with store operational procedures.
Keep all areas of the store environment neat, clean, and organized.
Shipping/Receiving responsibilities.
Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
May review and approve store markups, markdowns, and write-offs within company guidelines.
Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

Train and coach team members on company and store standards.
Ensure team members follow company and store policies, procedures, and standards.
Perform onboarding procedures for new hires.
Schedule team members' work hours within the store's operating budget.
Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
Drive market growth initiatives such as POS email collection.
Maintain service level agreements for OMS Orders.
Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:

Day-to-day communication of store operational activities.
Facilitate campus events.

Other duties as assigned to support general store operations.

Qualifications

Associate's Degree or equivalent.
0-5 years of relevant experience.
Academic retail experience is a plus.
Strong organizational, time management, and problem-solving skills.
Strong customer service, communication, and presentation skills.
Strong analytical skills and financial acumen.
Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
General computer skills.
Travel: minimal - less than 10%.

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More about this job

Responsibilities

The Campus Store Leader supports store operations by driving sales growth, managing inventory, and ensuring operational excellence. They are also responsible for supervising team members, facilitating campus events, and maintaining high standards of customer service.

Requirements

Candidates must have an associate degree or equivalent and up to five years of relevant experience. Strong organizational, communication, and financial skills are required to succeed in this retail environment.

Skills

Sales growth
Store operations
Team mentorship
Financial metrics
Inventory control
Visual merchandising
Cash handling
Talent management
Customer service
Solutions-based selling
Time management
Problem-solving
Communication
Financial acumen
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales
Inventory Management
Merchandising
Cash Handling
Team Leadership
Onboarding
Customer Experience
Financial Acumen
Campus Relations
POS Systems
Visual Merchandising
Staff Scheduling
Operational Excellence
Mentorship
Academic Retail

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