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Added 8 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
W
Self Checkout Attendant PT
Walmart
Sherwood Park, AB
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 8 mins ago
W
(CAN) Overnight Assistant Manager
Walmart
Kirkland, QC
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 22 mins ago
OR
Wireless Sales Associate - 3156 Waterloo St. Jacobs
OSL Retail Services Inc
Waterloo, ON
- Other
Wireless Sales Associate | Full-Time |Waterloo St. Jacobs, ON.
Added 22 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 22 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 1 hour ago
T
Associate Investment Advisor
TD
Bridgewater, NS
- Full-time
Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment…
Added 1 hour ago
OR
Wireless Sales Associate - 1054 Bracebridge
OSL Retail Services Inc
Bracebridge, ON
- Other
As a Wireless Sales Associate you are the go-to person to connect customers with the right wireless solutions for their needs. You’ll sell wireless devices, plans, and accessories. New…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 3 hours ago
EC
Event Audio Visual Technician- Regina
Encore Canada
Regina, SK
- Part-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 5 hours ago
TH
Overnight Freight Associate Part Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 6 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Giffin Interior has been exceeding expectations by taking pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other…
Added 6 hours ago
GR
Sales Supervisor - Karl Lagerfeld Paris (Part-Time)
GIII Retail Group
Calgary, AB
- Part-time
The Sales Supervisor works with the Assistant Manager and Store Manager to drive business success. They motivate the store team and provide a model of customer service excellence, while…
Added 6 hours ago
GR
Assistant Store Manager - Karl Lagerfeld Paris
GIII Retail Group
Calgary, AB
- Full-time
Promote a positive customer experience by keeping all customer areas clean and present merchandise according to company merchandising standards.
Added 6 hours ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 6 hours ago
NB
Wealth Associate
National Bank of Canada
Sherbrooke, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 6 hours ago
NB
Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 6 hours ago
VS
Operations Supervisor-Pacific Centre
Victoria’s Secret & Co.
Vancouver, BC
- Full-time
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business.…
Added 7 hours ago
TH
Receiving Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 8 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 hours ago
(CAN) Front End Checkout Team Associate - Part Time
Walmart Canada
Victoria, BC
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Hanover, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 8 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 8 hours ago
WC
(CAN) Health and Beauty Team Associate - Full Time
Walmart Canada
Victoria, BC
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 9 hours ago
TA
SALES ASSOCIATE - PART TIME - CALL IT SPRING (CHINOOK CENTRE)
The Aldo Group Inc / Le Groupe Aldo Inc.
Calgary, AB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…

Follett Higher Education

Campus Store Leader Canada - 36152C

3456 Avenue Se-Bow Valley College, Calgary, AB, T2G 4V1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-5 years of relevant experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Overview

As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

Execute sales promotions and special events (store, campus, community).
Partner with store leadership to review store financials and recalibrate goals to drive sales.
Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
Maintain appropriate inventory control in alignment with store operational procedures.
Keep all areas of the store environment neat, clean, and organized.
Shipping/Receiving responsibilities.
Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
May review and approve store markups, markdowns, and write-offs within company guidelines.
Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

Train and coach team members on company and store standards.
Ensure team members follow company and store policies, procedures, and standards.
Perform onboarding procedures for new hires.
Schedule team members' work hours within the store's operating budget.
Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
Drive market growth initiatives such as POS email collection.
Maintain service level agreements for OMS Orders.
Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:

Day-to-day communication of store operational activities.
Facilitate campus events.

Other duties as assigned to support general store operations.

Qualifications

Associate's Degree or equivalent.
0-5 years of relevant experience.
Academic retail experience is a plus.
Strong organizational, time management, and problem-solving skills.
Strong customer service, communication, and presentation skills.
Strong analytical skills and financial acumen.
Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
General computer skills.
Travel: minimal - less than 10%.

Apply About employer

More about this job

Responsibilities

The Campus Store Leader supports store operations by driving sales growth, managing inventory, and ensuring operational excellence. They are also responsible for supervising team members, facilitating campus events, and maintaining high standards of customer service.

Requirements

Candidates must have an associate degree or equivalent and up to five years of relevant experience. Strong organizational, communication, and financial skills are required to succeed in this retail environment.

Skills

Sales growth
Store operations
Team mentorship
Financial metrics
Inventory control
Visual merchandising
Cash handling
Talent management
Customer service
Solutions-based selling
Time management
Problem-solving
Communication
Financial acumen
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales
Inventory Management
Merchandising
Cash Handling
Team Leadership
Onboarding
Customer Experience
Financial Acumen
Campus Relations
POS Systems
Visual Merchandising
Staff Scheduling
Operational Excellence
Mentorship
Academic Retail

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