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Added 6 mins ago
FG
MANGO - Sales Associate - Upper Canada Mall
Fox Group Canada Inc.
Newmarket, ON
- Part-time
We are looking for a Sales Associate who must be an exceptional team player who can motive, inspire, and work together with the store team
Added 6 mins ago
MB
Store Associate
Mary Browns
Toronto, ON
- Up to $17.95 CAD / hour
- Full-time
The Store Associate is responsible for delivering an exceptional guest experience while supporting all aspects of restaurant operations. This role is fully cross-trained and may work in any…
Added 6 mins ago
MJ
PT Sales Associate - Yorkdale
Marc Jacobs
Toronto, ON
- Part-time
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Yorkdale location in Toronto, Canada As a Sales Associate at Marc Jacobs, you…
Added 8 mins ago
ML
Warehouse Associate
Motion LP
Kelowna, BC
- Full-time
We are adding a Warehouse Associate to our team in Kelowna, BC. This posting is for an existing vacancy. You will drive warehouse efficiency and process improvement and collaborate with…
Added 8 mins ago
FE
Senior Sales Associate
FHC ENTERPRISES LTD.
Smithers, BC
- Up to $18.75 CAD / hour
We are currently looking for a Senior Sales Associate to join our dynamic team.
Added 21 mins ago
T
Personal Banking Associate - Granby (18.75 hours)
TD
Granby, QC
- Part-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 21 mins ago
T
Personal Banking Associate Trainee
TD
Markham, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 21 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 21 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 21 mins ago
LV
Order Processing Associate - Seasonal
Lee Valley Tools
Ottawa, ON
- Up to $19.3 CAD / hour
- Full-time
- Temporary
As an Order Processing Associate, you will join our modern, efficient distribution center and play a key role in the preparation of Lee Valley’s products for distribution to customers and…
Added 21 mins ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
…services Affaires réglementaires, Informatique, Communications, Opérations commerciales et numériques (OCN), les Affaires juridiques et…
Added 21 mins ago
W
Warehouse Associate
Wesco
Calgary, AB
- Full-time
As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance…
Added 21 mins ago
W
Union - Warehouse Associate
Wesco
Edmonton, AB
- Full-time
As an Operations Associate, you will be responsible for receiving, picking, packing, shipping, wire cutting, as well as light assembly of assigned areas. You will be in charge of operating…
Added 21 mins ago
GC
Warehouse Associate
Grimco Canada Inc.
Edmonton, AB
- $21 to $23 CAD / hour
The Warehouse Associate is an integral part of the team, responsible for ensuring the smooth and efficient operation of the warehouse. This role involves handling a wide range of tasks,…
Added 21 mins ago
C
Customer Service Representative I
Covia
Havelock, ON
- Full-time
…positive impact on our team located at the Nepheline Syenite Operations in Havelock, ON. The Customer Service Representative I is responsible for efficiently and accurately processing…
Added 21 mins ago
AE
AE - Brand Ambassador (Sales Associate)
American Eagle Outfitters
Georgetown, ON
- Part-time
Added 22 mins ago
FN
Program Manager
Foster Nation
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Experience: Background in child welfare systems, nonprofit operations, or lived experience in foster care.
Added 22 mins ago
WC
(CAN) Distribution Centre Team Associate - Operations III
Walmart Canada
Maple, ON
- Full-time
Adhering to all Operations policies and procedures.
Added 22 mins ago
WC
(CAN) Stockperson/Cartpusher PT
Walmart Canada
Vancouver, BC
- Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 22 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Wainwright, AB
- Contract
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 22 mins ago
WC
(CAN) Asset Protection Associate PT
Walmart Canada
Vancouver, BC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 22 mins ago
WC
(CAN) Distribution Centre Team Associate - Quality Assurance
Walmart Canada
Maple, ON
- Full-time
Review and maintain item-profiling requests from Operations Supervisors.
Added 22 mins ago
WC
(CAN) Distribution Centre Team Associate - Production (PTE) Days
Walmart Canada
Maple, ON
- Full-time
Adhering to all Operations policies and procedures.
Added 22 mins ago
WC
(CAN) Distribution Centre Team Associate - Quality Assurance III
Walmart Canada
Maple, ON
- Full-time
Review and maintain item-profiling requests from Operations Supervisors.
Added 22 mins ago
WC
Overnight Associate
Walmart Canada
Richmond Hill, ON
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…

Follett Higher Education

Campus Store Leader Canada - 36152C

3456 Avenue Se-Bow Valley College, Calgary, AB, T2G 4V1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-5 years of relevant experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Overview

As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

Execute sales promotions and special events (store, campus, community).
Partner with store leadership to review store financials and recalibrate goals to drive sales.
Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
Maintain appropriate inventory control in alignment with store operational procedures.
Keep all areas of the store environment neat, clean, and organized.
Shipping/Receiving responsibilities.
Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
May review and approve store markups, markdowns, and write-offs within company guidelines.
Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

Train and coach team members on company and store standards.
Ensure team members follow company and store policies, procedures, and standards.
Perform onboarding procedures for new hires.
Schedule team members' work hours within the store's operating budget.
Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
Drive market growth initiatives such as POS email collection.
Maintain service level agreements for OMS Orders.
Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:

Day-to-day communication of store operational activities.
Facilitate campus events.

Other duties as assigned to support general store operations.

Qualifications

Associate's Degree or equivalent.
0-5 years of relevant experience.
Academic retail experience is a plus.
Strong organizational, time management, and problem-solving skills.
Strong customer service, communication, and presentation skills.
Strong analytical skills and financial acumen.
Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
General computer skills.
Travel: minimal - less than 10%.

Apply About employer

More about this job

Responsibilities

The Campus Store Leader supports store operations by driving sales growth, managing inventory, and ensuring operational excellence. They are also responsible for supervising team members, facilitating campus events, and maintaining high standards of customer service.

Requirements

Candidates must have an associate degree or equivalent and up to five years of relevant experience. Strong organizational, communication, and financial skills are required to succeed in this retail environment.

Skills

Sales growth
Store operations
Team mentorship
Financial metrics
Inventory control
Visual merchandising
Cash handling
Talent management
Customer service
Solutions-based selling
Time management
Problem-solving
Communication
Financial acumen
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales
Inventory Management
Merchandising
Cash Handling
Team Leadership
Onboarding
Customer Experience
Financial Acumen
Campus Relations
POS Systems
Visual Merchandising
Staff Scheduling
Operational Excellence
Mentorship
Academic Retail

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