Technical Business Analyst
- Remote, Canada
Remote
Full-time
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Job details
- Job type
- Full-time
- Workplace
- Remote
- Apply by
- Experience
- 3+ years of experience in business analysis, technical analysis, or a related role within a software development environment.
- Posting language
- English
- Posted
Original job description
Technical Business Analyst
Remote
Fonemed is redefining how individuals and healthcare organizations connect through secure, cloud-native technology. Our Florizel platform supports a wide range of digital health services and solutions, empowering virtual care delivery across the globe.
We’re seeking a Technical Business Analyst to bridge the gap between clinical and business stakeholders and our software development and quality assurance teams. In this hands-on role, you will translate clinical workflows and business needs into clear, actionable requirements, Jira user stories, acceptance criteria, functional specifications, and test cases that support effective software development and delivery.
Reporting to the Manager of Software Development and Architecture, this role will work closely with development and clinical teams to define, and document foundational requirements of technical solutions often amid quickly evolving or loosely defined criteria.
Key Responsibilities:
Qualification & Experience
Preferred Qualifications
Remote
Fonemed is redefining how individuals and healthcare organizations connect through secure, cloud-native technology. Our Florizel platform supports a wide range of digital health services and solutions, empowering virtual care delivery across the globe.
We’re seeking a Technical Business Analyst to bridge the gap between clinical and business stakeholders and our software development and quality assurance teams. In this hands-on role, you will translate clinical workflows and business needs into clear, actionable requirements, Jira user stories, acceptance criteria, functional specifications, and test cases that support effective software development and delivery.
Reporting to the Manager of Software Development and Architecture, this role will work closely with development and clinical teams to define, and document foundational requirements of technical solutions often amid quickly evolving or loosely defined criteria.
Key Responsibilities:
- Collaborate with internal stakeholders and external customers to gather, analyze, and clarify business, clinical, and technical requirements, particularly during new client implementations or the development of new capabilities.
- Develop & document business requirements and clinical workflows and translating them into clear, actionable functional specifications, Jira user stories, and acceptance criteria to guide software development.
- Create and maintain comprehensive documentation of business processes, system workflows, data flows, integrations, and technical dependencies.
- Identify and proactively address gaps, ambiguities, risks, dependencies, and scope changes throughout the software development lifecycle.
- Support QA teams in developing test scenarios, clarifying requirements, investigating defects and validating delivered functionality against acceptance criteria.
- Participate in Agile development activities, including backlog refinement, sprint planning, sprint reviews, and retrospectives.
- Collaborate with developers and cloud architects to understand technical constraints involving APIs, system integrations, data, and AWS cloud services.
- Incorporate applicable healthcare privacy, security, compliance, and patient safety considerations into requirements and technical documentation.
- Leverage AI tools to improve the efficiency and quality of requirements analysis, documentation, user story development and test case creation while validating outputs and adhering to organizational security and privacy policies.
Qualification & Experience
- Degree or diploma in Computer Science, Information Systems, Business Analysis, Health Informatics, or a related field.
- 3+ years of experience in business analysis, technical analysis, or a related role within a software development environment.
- Exceptional written communication and documentation skills, with the ability to translate complex business and technical concepts into clear, actionable specifications.
- Demonstrated proficiency in requirements gathering, stakeholder engagement, business process analysis, and workflow documentation.
- Experience writing user stories, acceptance criteria, functional specifications, and supporting test cases.
- Experience supporting user acceptance testing (UAT), investigating defects, and collaborating with software development and QA teams.
- Hands-on experience using AI tools to develop and refine requirements, documentation and user stories.
- Proficiency with Jira and Confluence, or comparable software development management and collaboration platforms.
- Experience working within Agile/Scrum methodologies and a solid understanding of the software development lifecycle (SDLC).
- Experience creating process flows and technical diagrams using Lucidchart, Mermaid, or similar platforms.
- Working knowledge of REST APIs, JSON, and system integrations, with the ability to understand and document technical requirements.
Preferred Qualifications
- Experience in healthcare, telehealth, or clinical software environments.
- Experience in a Business Analyst role supporting AI initiatives, including requirements gathering, use case definition, and integration of AI capabilities into business processes and software solutions.
- Familiarity with healthcare interoperability standards such as HL7/FHIR.
- Working knowledge of AWS cloud services and cloud-based application architectures.
- Familiarity with healthcare privacy and regulatory requirements, including HIPAA, PIPEDA, and applicable provincial health information privacy legislation.
- Familiarity with industry security and compliance frameworks and standards, such as SOC 2, NIST, and ISO/IEC 27001.
More about this job
Responsibilities
The Technical Business Analyst will bridge the gap between clinical and business stakeholders and the software development team by translating complex needs into actionable requirements. They will manage documentation, support QA processes, and collaborate with architects to ensure technical solutions align with business and clinical goals.
Requirements
Candidates must have at least 3 years of experience in business or technical analysis within a software development environment and hold a degree in a related field. Proficiency in Agile methodologies, Jira, Confluence, and the ability to document technical workflows and requirements is essential.
Skills
- Business Analysis
- Technical Analysis
- Requirements Gathering
- Jira
- Confluence
- Agile
- Scrum
- User Stories
- Acceptance Criteria
- Functional Specifications
- REST APIs
- JSON
- Cloud Services
- Healthcare Interoperability
- AI Tools
Remote locations
- St. John's, NL, Canada
Remote locations (standardized)
- St. John's, Newfoundland and Labrador, Canada
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Healthcare
- Data & Analytics
- Consulting
Keywords
- Technical Business Analyst
- Cloud-native
- Jira
- Confluence
- Agile
- Scrum
- SDLC
- REST APIs
- JSON
- AWS
- HL7
- FHIR
- HIPAA
- PIPEDA
- SOC 2
- NIST
- ISO/IEC 27001
- Lucidchart
- Mermaid
- Requirements Analysis
- User Acceptance Testing
- Clinical Workflows
- Telehealth
- Software Development
- Quality Assurance
- Data Flows
- System Integrations
- AI Tools
- Technical Documentation
- Stakeholder Engagement