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CO
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- Full-time
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Senior Analyst, ISO 20022 COE
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Sr. Financial Analyst - P4
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D365 Support Analyst
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Remote, Canada
- Full-time
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Industry Analyst (Energy-market) - Must relocate to Saudi Arabia
aramco
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Senior Technical Business Systems Analyst – Payments (11+ Years) / Toronto, ON, Canada
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Toronto, ON
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Coupa Administrator/Analyst
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Toronto, ON
- $50 to $60 CAD / hour
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Key Account Analyst
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Remote, Canada
- Full-time
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Added 30 mins ago
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Application Support Analyst
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Category: Procurement | Business Professional
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Data Analyst - Pension Data Management
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Credit Analyst
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Investment Reporting Analyst | Great West
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Actuarial Analyst I - Capital
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The Senior Agile team lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor
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Added 1 hour ago
Senior Analyst - Operations Analytics
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This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Added 1 hour ago
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Business Operations Analyst Sr Lead
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- Full-time
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Added 1 hour ago
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Financial Analyst
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Fonemed

Technical Business Analyst

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Apply by: Feb 7, 2027
Experience: 3+ years of experience in business analysis, technical analysis, or a related role within a software development environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Technical Business Analyst
Remote

Fonemed is redefining how individuals and healthcare organizations connect through secure, cloud-native technology. Our Florizel platform supports a wide range of digital health services and solutions, empowering virtual care delivery across the globe.

We’re seeking a Technical Business Analyst to bridge the gap between clinical and business stakeholders and our software development and quality assurance teams. In this hands-on role, you will translate clinical workflows and business needs into clear, actionable requirements, Jira user stories, acceptance criteria, functional specifications, and test cases that support effective software development and delivery.

Reporting to the Manager of Software Development and Architecture, this role will work closely with development and clinical teams to define, and document foundational requirements of technical solutions often amid quickly evolving or loosely defined criteria.

Key Responsibilities:

Collaborate with internal stakeholders and external customers to gather, analyze, and clarify business, clinical, and technical requirements, particularly during new client implementations or the development of new capabilities.
Develop & document business requirements and clinical workflows and translating them into clear, actionable functional specifications, Jira user stories, and acceptance criteria to guide software development.
Create and maintain comprehensive documentation of business processes, system workflows, data flows, integrations, and technical dependencies.
Identify and proactively address gaps, ambiguities, risks, dependencies, and scope changes throughout the software development lifecycle.
Support QA teams in developing test scenarios, clarifying requirements, investigating defects and validating delivered functionality against acceptance criteria.
Participate in Agile development activities, including backlog refinement, sprint planning, sprint reviews, and retrospectives.
Collaborate with developers and cloud architects to understand technical constraints involving APIs, system integrations, data, and AWS cloud services.
Incorporate applicable healthcare privacy, security, compliance, and patient safety considerations into requirements and technical documentation.
Leverage AI tools to improve the efficiency and quality of requirements analysis, documentation, user story development and test case creation while validating outputs and adhering to organizational security and privacy policies.

Qualification & Experience

Degree or diploma in Computer Science, Information Systems, Business Analysis, Health Informatics, or a related field.
3+ years of experience in business analysis, technical analysis, or a related role within a software development environment.
Exceptional written communication and documentation skills, with the ability to translate complex business and technical concepts into clear, actionable specifications.
Demonstrated proficiency in requirements gathering, stakeholder engagement, business process analysis, and workflow documentation.
Experience writing user stories, acceptance criteria, functional specifications, and supporting test cases.
Experience supporting user acceptance testing (UAT), investigating defects, and collaborating with software development and QA teams.
Hands-on experience using AI tools to develop and refine requirements, documentation and user stories.
Proficiency with Jira and Confluence, or comparable software development management and collaboration platforms.
Experience working within Agile/Scrum methodologies and a solid understanding of the software development lifecycle (SDLC).
Experience creating process flows and technical diagrams using Lucidchart, Mermaid, or similar platforms.
Working knowledge of REST APIs, JSON, and system integrations, with the ability to understand and document technical requirements.

Preferred Qualifications

Experience in healthcare, telehealth, or clinical software environments.
Experience in a Business Analyst role supporting AI initiatives, including requirements gathering, use case definition, and integration of AI capabilities into business processes and software solutions.
Familiarity with healthcare interoperability standards such as HL7/FHIR.
Working knowledge of AWS cloud services and cloud-based application architectures.
Familiarity with healthcare privacy and regulatory requirements, including HIPAA, PIPEDA, and applicable provincial health information privacy legislation.
Familiarity with industry security and compliance frameworks and standards, such as SOC 2, NIST, and ISO/IEC 27001.

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More about this job

Responsibilities

The Technical Business Analyst will bridge the gap between clinical and business stakeholders and the software development team by translating complex needs into actionable requirements. They will manage documentation, support QA processes, and collaborate with architects to ensure technical solutions align with business and clinical goals.

Requirements

Candidates must have at least 3 years of experience in business or technical analysis within a software development environment and hold a degree in a related field. Proficiency in Agile methodologies, Jira, Confluence, and the ability to document technical workflows and requirements is essential.

Skills

Business Analysis
Technical Analysis
Requirements Gathering
Jira
Confluence
Agile
Scrum
User Stories
Acceptance Criteria
Functional Specifications
REST APIs
JSON
Cloud Services
Healthcare Interoperability
AI Tools

Remote locations

St. John's, NL, Canada

Remote locations (standardized)

St. John's, Newfoundland and Labrador, Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Business Analyst
Cloud-native
Jira
Confluence
Agile
Scrum
SDLC
REST APIs
JSON
AWS
HL7
FHIR
HIPAA
PIPEDA
SOC 2
NIST
ISO/IEC 27001
Lucidchart
Mermaid
Requirements Analysis
User Acceptance Testing
Clinical Workflows
Telehealth
Software Development
Quality Assurance
Data Flows
System Integrations
AI Tools
Technical Documentation
Stakeholder Engagement

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