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Added 12 mins ago
LC
Store Administrator, Hourly Full Time Flexible Shifts
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- Full-time
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Added 12 mins ago
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Assistant Front Store Manager, Hourly Part Time Day
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Assistant Front Store Manager, Hourly Part Time Day
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Toronto, ON · Scarborough, ON
- Full-time
Join Our Team at Metro as a Pharmacy Manager!
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Food Basics

Pharmacy Manager

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Position Title: Pharmacy Manager

Position Type: Full time

Job Requisition ID: 49841

Banner: Food Basics

Employment Type: Permanent

This is a posting for an existing permanent full-time position.

Location: 2900 Ellesmere Road

Shift: Days, Evenings, Weekends

Joining Our Team Has Its Advantages

This position is eligible for participation in a non-discretionary Short-Term Incentive Plan (STIP), which is determined by both individual and company performance
Flexible scheduling to support work-life balance
Group benefits starting on day one
Competitive pension plan
Generous vacation entitlement
Personal days
Employee Assistance Program
Professional development opportunities

Join Our Team at Metro as a Pharmacy Manager!

Are you ready to lead a dynamic team and make a real impact in the world of healthcare? As a Pharmacy Manager, you’ll play a pivotal role in driving the success of our pharmacy by achieving strategic goals and exceeding financial targets. You’ll have the opportunity to provide exceptional patient care, manage both the dispensary and front shop, and ensure our operations meet the highest standards set by the Ontario College of Pharmacists.

What You’ll Do

Ensure the Pharmacy department is in compliance with OCP regulations/policies, any other regulatory body governing the practice of pharmacy, and the Company's policies, procedures, operational standards and initiatives.
Meet all requirements as a Designated Manager with OCP.
Perform all professional activities of dispensing, patient counseling and pharmacy services and perform all tasks required to satisfy dispensary orders.
Perform all acts under the expanded scope of pharmacy practice.
Provide pharmacy services and Company initiatives.
Collaborate with other health care professionals in the provision of patient care.
Ensure the pharmacy opens and closes according to hours of operation and manage pharmacist scheduling needs.
Organize dispensary functions and personnel to optimize workflow and manage front shop operations.
Ensure the completion of all pharmacy-related paperwork.
Manage operations of the OTC business
Manage inventory and shrink.
Schedule all pharmacy staff members (includes pharmacist coverage for all hours of operations).
Manage unionized employees and the staff pharmacist(s).
Resolve staff issues and concerns.
Maintain awareness of current local competitive activity and business development opportunities and inform head office.
Satisfy the Company's expectations on the delivery of consistent, exceptional customer service.
Maintain store standards and conditions.
Cash register operations

Qualifications

Education – B.Sc. Phm. Degree (4-year University Pharmacy Program).
Licensure – Registered Part A Pharmacist with the Ontario College of Pharmacists.
Injection certified, Smoking Cessation certified and registered with the Ontario College of Pharmacists
Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
HR management skills to hire, train, motivate, retain, coach and develop competent employees.
Leadership to inspire and motivate people to achieve operational goals and objectives.
Financial & business acumen - strong knowledge of financial & operational aspects of pharmacy.
Strong operations knowledge to converge best practices into effective approach.
Results oriented demonstrating bias for action and motivated by ROI.
Driving continuous improvement in processes/procedures to improve pharmacy's performance.
Interpersonal skills to build strong working relationships and positive work environment.
Language skills to communicate clearly and listen carefully in a respectful manner.
Organizational skills to prioritize, plan ahead, manage time and be punctual.
Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
Receptivity to accept constructive feedback for continuous improvement.
Initiative to identify and complete tasks independently.

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

Apply About employer

More about this job

Responsibilities

Manage pharmacy and front-shop operations, ensuring regulatory compliance, effective staffing, inventory control, and achievement of business and financial goals. Provide dispensing, counseling, expanded-scope pharmacy services, and exceptional patient and customer care while leading and developing staff.

Requirements

Requires a four-year university pharmacy degree and registration as a Part A pharmacist with the Ontario College of Pharmacists, including injection and smoking cessation certifications. Candidates should bring pharmacy operations and financial knowledge, leadership and HR skills, customer service abilities, and proficiency with PC systems, MS Office, and Kroll pharmacy software.

Skills

Pharmacy Management
Medication Dispensing
Patient Counseling
Patient Care
Regulatory Compliance
Staff Scheduling
Human Resources Management
Leadership
Financial Acumen
Inventory Management
Customer Service
Operations Management
Continuous Improvement
Communication
Organizational Skills
Kroll Pharmacy Software

Benefits

Short-Term Incentive Plan
Flexible Scheduling
Group Benefits
Competitive Pension Plan
Vacation Entitlement
Personal Days
Employee Assistance Program
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Management
Ontario College of Pharmacists
Designated Manager
Part A Pharmacist
Medication Dispensing
Patient Counseling
Expanded Scope of Pharmacy Practice
Pharmacy Services
Regulatory Compliance
Pharmacy Operations
Front-Shop Operations
Over-The-Counter Business
Inventory Management
Shrink Management
Staff Scheduling
Unionized Employees
Human Resources Management
Financial Acumen
Business Development
Customer Service
Injection Certification
Smoking Cessation Certification
MS Office
Kroll
Continuous Improvement

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