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Added 29 mins ago
CO
Job ID #32283: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…Division and Program policies and procedures and uphold the corporate cultural pillars of: collective ownership, steadfast integrity, courageous change, sensational service, and engaged and…
Added 29 mins ago
CO
Job ID #32303: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…Division and Program policies and procedures and uphold the corporate cultural pillars of: collective ownership, steadfast integrity, courageous change, sensational service, and engaged and…
Added 6 hours ago
TT
Retail Store Associate Part Time Sunridge Mall
The TJX Companies, Inc.
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
TC
Part Time Seasonal Associate - Winners/Homesense North Oakville
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Support the development and periodic review of the study's risk-based monitoring strategy.
Added 8 hours ago
R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: CHHD – Child Health and Human Development
Added 8 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 9 hours ago
F
Regional Operations Manager - Abbotsford- BC
Foodtastic
Abbotsford, BC
- Full-time
Development of others – Associate Engagement:
Added 10 hours ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Companies
Toronto, ON · East York, Ontario
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 10 hours ago
Shift Leader
McDonald's
Calgary, AB
Access to education and skills development opportunities that take you further
Added 10 hours ago
Shift Leader
McDonald's
Calgary, AB
Access to education and skills development opportunities that take you further
Added 10 hours ago
Shift Leader
McDonald's
Calgary, AB
Access to education and skills development opportunities that take you further
Added 11 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Full-time
Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
Added 11 hours ago
IC
Actuarial Associate, Financial Planning and Analysis
ivari Canada
Toronto, ON
- Full-time
The Actuarial Associate will support the Managing Actuary, FP&A in financial reporting, planning and forecasting. This role involves preparing presentations and conducting business…
Added 12 hours ago
TC
REtail Store Associate PArt Time Winners Sunridge Mall
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 12 hours ago
TC
Retail Store Associate Part Time Marshalls - East Hills
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 12 hours ago
TC
Payroll Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $52,230 to $73,122 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 12 hours ago
C
Temporary Sales Support Associate
Coach
Toronto, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 12 hours ago
TC
Retail Store Associate Temporary Part time Winners/Homesense - Argentia
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 12 hours ago
TC
Retail Store Associate Part Time Sunridge Mall
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 12 hours ago
C
STORE MANAGER - YORKDALE
Celine
Toronto, ON
- Full-time
Maintain positive relationship with members of corporate office, regional office, mail office, repair facility and other stores via administering follow-up and Prêt-à-portererwork in an…
Added 12 hours ago
TT
Coordonnateur / Coordonnatrice de Magasin De Détail Temps Plein Winners - Carrefour Saint-Georges
The TJX Companies, Inc.
Saint-Georges, QC
- Full-time
Dedicated training and on-the-job resources to enhance your development
Added 13 hours ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 13 hours ago
C
Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 13 hours ago
Customer Experience Associate - Port Alberni BC (18.75hrs/week)
Scotiabank
Port Alberni, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Foodtastic

Regional Operations Manager - Abbotsford- BC

Abbotsford, BC, V2S 2E3, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5 years of experience in Multi-Unit Franchise Restaurant
Posting language: English
Posted: May 4, 2026

Original job description

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 30 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

Regional Operations Manager - BC - AB - SK

Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to develop and facilitate the required capabilities to deliver results within their assigned restaurants. The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to improve operational performance. The ROM is accountable for key financial and performance measures within his/her region, including sales, performance, guest experience scores, Food Safety and Associate engagement.

Responsibilities:

Deliver a Perfect Guest Experience

Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business.
Conduct Restaurant operations and evaluations based on the frequency as outlined in the annual brand plans. Key areas of focus include measuring the brand standards, a full review of Front of the House, Back of the House, Safety and Security, employee relations and Food Safety.
Observe, assess and score the Restaurants based on the pre-set brand standard audit.
Coach employees, Managers and Franchisees in the moment to educate and inspire a change in behavior.
Communicate and share brand standards and available resources that assist the Managers and Franchisees to remedy the gaps while conducting your audit.
Identify gaps and opportunities and determine root causes in operating standards and overall, Guest satisfaction; share the results with the Managers and Franchisees
Coach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools, etc.,)
Flag key issues raised during the audit and resolve in a timely manner, report on trends during team meetings, one on one discussions to ensure root cause is resolved.
Liaise between Managers and Franchisees and brand leadership team to ensure issues that have been identified that are negatively impacting Guest Experience metrics are
Prepare for audits by being knowledgeable about the restaurants financial performance, results from previous Restaurant audits, in play action plan progress etc., i.e., metrics, past food safety results. Flag any ongoing actions that have not been addressed.
Lead all areas of new Restaurant openings and assist in ensuring new restaurants reach their business goals.
Visit the Restaurants on the frequency required by the segmentation model.

Development of others – Associate Engagement:

Coach and develop employees to deliver Guest Experiences and on their individual development plans for corporate locations.
Coach employees to provide developmental feedback to increase leadership capability within the Restaurants.
Ensure that the region is fully staffed with the right people by adhering to approved selection process, developing and retaining great Associates and maintaining a pipeline of candidates ready to fill vacancies.

Financial and Profitability:

Establish clear business goals and financial targets with Manager and Franchisees
Suggest operational improvements that drive same Restaurant sales or reduce costs
Identify opportunities and best practices to improve profitability of restaurants
Conduct quarterly business update for region.

Food/Safety:

Ensure compliance with employment standards, human rights, health and safety, and WHMIS within the region.
Ensure effective implementation and compliance of the Food Safety Programs.

Some of the challenges in this role could include:

Geographic – multi units across large territory will require travel.
Ability to work with a variety of personality types.
Must be able to identify talent and assist leaders in developing strong leadership skills.
Building strong and cohesive relationships with Restaurants Support Centre and Field teams.
Must stay up on all brand standards and changes.
Must clearly understand menu specifications.
Must be able to conduct detailed audits routinely throughout the year.
Gain adoption and sustainability of new systems and tools across Brand.
Must be able to facilitate workshops/presentations.

Requirements:

5 years of experience in Multi-Unit Franchise Restaurant
Must reside in the greater Vancouver area and be able to travel to AB & SK
Experience in Operations considered
MAPAQ Certification in Food Hygiene and Safety
Strategic thinking
Results oriented
Strong communication skills.
Effective conflict management skills.
Effective influencing skills.
Strong teamwork skills
Able to significantly travel for store visits as needed
Valid driver’s license and access to a reliable vehicle

Apply About employer

More about this job

Responsibilities

The Regional Operations Manager partners with franchisees to ensure brand standards, operational excellence, and financial performance across multiple restaurant locations. They are responsible for conducting audits, coaching staff, and driving guest satisfaction through effective leadership and operational improvements.

Requirements

Candidates must have at least 5 years of experience in multi-unit franchise restaurant operations and reside in the greater Vancouver area. The role requires strong strategic thinking, communication skills, and the ability to travel frequently to locations in British Columbia, Alberta, and Saskatchewan.

Skills

Multi-unit management
Franchise operations
Operational auditing
Financial performance analysis
Strategic planning
Team leadership
Conflict management
Influencing skills
Food safety compliance
Employee development
Performance coaching
Guest experience management
Business development
Communication skills
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Multi-unit management
Franchise operations
Restaurant management
Operations management
Food safety
MAPAQ certification
WHMIS
Audit
Performance metrics
Guest experience
Business development
Leadership
Coaching
Strategic planning
Profitability
Operational standards
Conflict management
Influencing
Teamwork
Field operations

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