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Added 27 mins ago
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Retail Sales Associates
Lovisa
Winnipeg, MB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 27 mins ago
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Retail Sales Associates
Lovisa
Fredericton, NB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 42 mins ago
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(CAN) Cashier
Walmart
Abbotsford, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 58 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
We have 8 physicians, RN, LPN, clinic manager, and full MOA support. No sub-specialty is required. Hospital privileges are not necessary. Long Term Care is not required.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
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(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 hour ago
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(CAN) Cashier
Walmart
Fort St. John, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Abbotsford, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Fort St. John, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
PT
Diesel Technicians Mechanics All Levels
Penske Truck Leasing
Boucherville, QC
- Full-time
Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching
Added 2 hours ago
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Sales Associate
Claire's
Mississauga, ON
- $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
SD
Merchandiser, Hourly Part Time Afternoon Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 3 hours ago
W
(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 3 hours ago
TH
Part Time Lumber and Building Materials Associate
The Home Depot
Vaughan, ON
- Part-time
Added 4 hours ago
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Regional Operations Manager - Abbotsford- BC
Foodtastic
Abbotsford, BC
- Full-time
The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to…
Added 5 hours ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Companies
Toronto, ON · East York, Ontario
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 5 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 5 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 6 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Leduc, AB
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 6 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Full-time
Work in conjunction with the Associate-Owner and Front Store Manager

Foodtastic

Regional Operations Manager - Abbotsford- BC

Abbotsford, BC, V2S 2E3, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 years of experience in Multi-Unit Franchise Restaurant
Posting language: English
Posted: May 4, 2026

Original job description

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 30 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

Regional Operations Manager - BC - AB - SK

Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to develop and facilitate the required capabilities to deliver results within their assigned restaurants. The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to improve operational performance. The ROM is accountable for key financial and performance measures within his/her region, including sales, performance, guest experience scores, Food Safety and Associate engagement.

Responsibilities:

Deliver a Perfect Guest Experience

Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business.
Conduct Restaurant operations and evaluations based on the frequency as outlined in the annual brand plans. Key areas of focus include measuring the brand standards, a full review of Front of the House, Back of the House, Safety and Security, employee relations and Food Safety.
Observe, assess and score the Restaurants based on the pre-set brand standard audit.
Coach employees, Managers and Franchisees in the moment to educate and inspire a change in behavior.
Communicate and share brand standards and available resources that assist the Managers and Franchisees to remedy the gaps while conducting your audit.
Identify gaps and opportunities and determine root causes in operating standards and overall, Guest satisfaction; share the results with the Managers and Franchisees
Coach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools, etc.,)
Flag key issues raised during the audit and resolve in a timely manner, report on trends during team meetings, one on one discussions to ensure root cause is resolved.
Liaise between Managers and Franchisees and brand leadership team to ensure issues that have been identified that are negatively impacting Guest Experience metrics are
Prepare for audits by being knowledgeable about the restaurants financial performance, results from previous Restaurant audits, in play action plan progress etc., i.e., metrics, past food safety results. Flag any ongoing actions that have not been addressed.
Lead all areas of new Restaurant openings and assist in ensuring new restaurants reach their business goals.
Visit the Restaurants on the frequency required by the segmentation model.

Development of others – Associate Engagement:

Coach and develop employees to deliver Guest Experiences and on their individual development plans for corporate locations.
Coach employees to provide developmental feedback to increase leadership capability within the Restaurants.
Ensure that the region is fully staffed with the right people by adhering to approved selection process, developing and retaining great Associates and maintaining a pipeline of candidates ready to fill vacancies.

Financial and Profitability:

Establish clear business goals and financial targets with Manager and Franchisees
Suggest operational improvements that drive same Restaurant sales or reduce costs
Identify opportunities and best practices to improve profitability of restaurants
Conduct quarterly business update for region.

Food/Safety:

Ensure compliance with employment standards, human rights, health and safety, and WHMIS within the region.
Ensure effective implementation and compliance of the Food Safety Programs.

Some of the challenges in this role could include:

Geographic – multi units across large territory will require travel.
Ability to work with a variety of personality types.
Must be able to identify talent and assist leaders in developing strong leadership skills.
Building strong and cohesive relationships with Restaurants Support Centre and Field teams.
Must stay up on all brand standards and changes.
Must clearly understand menu specifications.
Must be able to conduct detailed audits routinely throughout the year.
Gain adoption and sustainability of new systems and tools across Brand.
Must be able to facilitate workshops/presentations.

Requirements:

5 years of experience in Multi-Unit Franchise Restaurant
Must reside in the greater Vancouver area and be able to travel to AB & SK
Experience in Operations considered
MAPAQ Certification in Food Hygiene and Safety
Strategic thinking
Results oriented
Strong communication skills.
Effective conflict management skills.
Effective influencing skills.
Strong teamwork skills
Able to significantly travel for store visits as needed
Valid driver’s license and access to a reliable vehicle

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More about this job

Responsibilities

The Regional Operations Manager partners with franchisees to ensure brand standards, operational excellence, and financial performance across multiple restaurant locations. They are responsible for conducting audits, coaching staff, and driving guest satisfaction through effective leadership and operational improvements.

Requirements

Candidates must have at least 5 years of experience in multi-unit franchise restaurant operations and reside in the greater Vancouver area. The role requires strong strategic thinking, communication skills, and the ability to travel frequently to locations in British Columbia, Alberta, and Saskatchewan.

Skills

Multi-unit management
Franchise operations
Operational auditing
Financial performance analysis
Strategic planning
Team leadership
Conflict management
Influencing skills
Food safety compliance
Employee development
Performance coaching
Guest experience management
Business development
Communication skills
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Multi-unit management
Franchise operations
Restaurant management
Operations management
Food safety
MAPAQ certification
WHMIS
Audit
Performance metrics
Guest experience
Business development
Leadership
Coaching
Strategic planning
Profitability
Operational standards
Conflict management
Influencing
Teamwork
Field operations

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