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Foot Locker

Assistant Manager

Laval, QC, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Company Description Foot Locker, Inc. is a global leader in athletic footwear and apparel, inspiring self-expression and celebrating sneaker culture through brands such as Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. With about 2,500 stores across North America, Europe, Asia, Australia, and New Zealand, the company connects with diverse communities of sneaker enthusiasts worldwide. Headquartered in New York City, Foot Locker operates regional offices in the U.S., Europe, and Asia Pacific, bringing together team members from many backgrounds who are passionate about sneakers and customer experiences. Foot Locker emphasizes teamwork, leadership at every level, and career growth by providing tools, resources, and development opportunities. Team members join a customer-focused, people-powered organization committed to creating meaningful connections and impactful experiences in local and global communities.

Role Description The Assistant Manager role at Foot Locker in Laval, QC is a full-time, on-site position responsible for supporting the Store Manager in daily store operations. This role oversees sales floor activities, guides team members to meet sales goals, and helps ensure an exceptional customer experience through product knowledge, service, and store presentation. The Assistant Manager assists with scheduling, training, and coaching associates, reinforcing company policies and performance standards. Day-to-day responsibilities include managing inventory processes, visual merchandising, and maintaining store cleanliness and organization. The role also supports opening and closing procedures, cash handling, and compliance with company guidelines, while promoting a positive, inclusive, and team-oriented work environment.

Qualifications

Retail leadership and team management skills, including experience supervising staff, coaching performance, and supporting hiring and onboarding.
Customer service and sales skills, with the ability to build relationships, drive sales, and deliver engaging, knowledgeable service to diverse customers.
Operational and organizational skills, such as handling cash, managing inventory, following procedures, and maintaining store standards.
Communication and interpersonal skills, including clear verbal and written communication, conflict resolution, and collaboration with team members and leadership.
Basic business and analytical skills, including understanding sales targets, KPIs, and using data or reports to guide decisions.
Strong interest in sneakers, athletic footwear, and sport culture, with the ability to learn and share product knowledge.
Ability to work flexible hours, including evenings, weekends, and holidays, as required in a retail environment.
Previous retail or customer-facing experience; prior experience in a supervisory or assistant manager role is an asset.
High school diploma or equivalent; post-secondary education in business, retail management, or a related field is an advantage.

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More about this job

Responsibilities

Support the Store Manager with daily operations, sales floor leadership, scheduling, training, coaching, inventory, and visual merchandising. Help deliver excellent customer service, maintain store standards, handle cash, support opening and closing procedures, and promote an inclusive team environment.

Requirements

Candidates should have retail or customer-facing experience, with supervisory experience considered an asset, and demonstrate leadership, customer service, sales, operational, communication, and basic analytical skills. A high school diploma or equivalent is required; post-secondary education in business, retail management, or a related field is an advantage, along with flexibility to work evenings, weekends, and holidays.

Skills

Retail Leadership
Team Management
Coaching
Hiring and Onboarding
Customer Service
Sales
Product Knowledge
Inventory Management
Visual Merchandising
Cash Handling
Scheduling
Communication
Conflict Resolution
Sales Target and KPI Analysis
Store Operations

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales Floor
Sales Goals
Customer Experience
Customer Service
Product Knowledge
Team Leadership
Scheduling
Training
Coaching
Hiring
Onboarding
Inventory Management
Visual Merchandising
Cash Handling
Opening and Closing Procedures
Store Presentation
Store Cleanliness
Company Policies
Performance Standards
Sales Targets
Key Performance Indicators
Sneakers
Athletic Footwear
Sport Culture

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