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Assistant Manager

  • 5000 Canoe Pass Way, Tsawwassen, BC, V4M 0B3, Canada

Rate of Pay: $23.75 / hour · Full-time

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Job details

Pay
Rate of Pay: $23.75 / hour
Job type
Full-time
Apply by
Experience
Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
Posting language
English
Posted

Original job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

This posting is for an existing vacancy.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.


Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment 

Qualifications

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays

Benefits

  • Rate of Pay: $23.75 / hour
  • 30-50% Employee Discount
  • Paid Time Off
  • Life, Medical and Dental Coverage
  • Defined Contribution Plan
  • Development and Advancement Opportunities
More about this job

Responsibilities

The Assistant Manager is responsible for coaching the team to drive sales and ensuring exceptional customer service through product knowledge and operational excellence. They also act as a partner between customers and store leadership while assuming managerial duties in the absence of the store manager.

Requirements

Candidates must have at least one year of experience in a customer-facing sales setting and demonstrate strong leadership and communication skills. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, along with strong analytical and problem-solving capabilities.

Skills

  • Leadership
  • Customer service
  • Sales management
  • Employee management
  • Visual merchandising
  • Asset protection
  • Coaching
  • Product knowledge
  • Problem analysis
  • Decision making
  • Financial analysis
  • Communication
  • Team motivation
  • Retail operations

Benefits

  • Employee discount
  • Paid time off
  • Life insurance
  • Medical coverage
  • Dental coverage
  • Defined contribution plan
  • Development and advancement opportunities

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Keywords

  • Retail
  • Sales
  • Management
  • Customer service
  • Merchandising
  • Asset protection
  • Coaching
  • Leadership
  • Omni-channel
  • Product knowledge
  • Financial analysis
  • Decision making
  • Team management
  • Retail operations
  • Inventory management

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