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Added 1 min ago
T
Customer Success Manager, North America
tripstack
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- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 1 min ago
SP
Digital Experience & Customer Marketing Specialist
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Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
Added 1 min ago
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- Full-time
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TD
Brampton, ON
- Part-time
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Customer Success Manager, North America
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Added 46 mins ago
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Foot Locker

Assistant Manager

1381-10355 152nd Street, Surrey, BC, V3R 7C1, Canada

Rate of Pay: $23. 35 / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $23. 35 / hour
Job type: Full-time
Apply by: Nov 2, 2027
Experience: 1+ years of retail experience, preferably in a leadership or key‑holding role.
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us. Apply today!

The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out.

Assistant Managers are hands‑on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never no” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

This posting is for an existing vacancy.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

What You’ll Do

Customer Experience & Sales

Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.

Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.

Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

Help manage daily store operations including opening/closing, cash handling, and floor coverage.

Move with purpose by keeping the store organized, customer‑ready, and running smoothly.

Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.

Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.

Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.

Support hiring, onboarding, and training of store associates.

Coach teammates in real time, recognizing wins and helping close performance gaps.
Jump in wherever needed to support the team and store priorities.

Qualifications

Required

1+ years of retail experience, preferably in a leadership or key‑holding role.

Ability to coach, motivate, and engage a diverse team.

Strong communication and teamwork skills.

Ability to work flexible hours including evenings, weekends, and holidays.

Reliable, self‑motivated, and ready to take ownership.

Basic understanding of retail KPIs and operational processes.

Preferred

Previous experience as a Key Holder, Supervisor, or Assistant Manager.

Experience in a fast‑paced or high‑volume retail environment.

Interest in pursuing long‑term career growth in retail leadership.

What Success Looks Like

Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.

Sales: You help drive store sales and conversion through strong floor leadership.

Customer Experience: You live the “Always on, Never no” mindset with a positive, can‑do attitude.

Execution: Take an owner/operator approach. You hold standards high and get things done.
Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

Ready to level up, lead the floor, and take ownership of your store experience? Apply today.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do.  To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments.  To ensure a smooth and secure experience, please review the following guidelines:

Cameras must be on for all virtual interviews.

AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

Rate of Pay: $23. 35 / hour
30-50% Employee Discount
Paid Time Off
Life, Medical and Dental Coverage
Defined Contribution Plan
Stock Purchase Plan
Development and Advancement Opportunities

Apply About employer

More about this job

Responsibilities

The Assistant Manager leads store operations, drives sales results, and coaches the team to deliver exceptional customer service. They are responsible for maintaining store standards, managing daily tasks like opening and closing, and fostering a positive, high-energy environment.

Requirements

Candidates must have at least one year of retail experience, preferably in a leadership or key-holding capacity. Strong communication skills, the ability to motivate a diverse team, and flexibility to work evenings, weekends, and holidays are required.

Skills

Retail Management
Sales Leadership
Team Coaching
Customer Experience
Store Operations
Cash Handling
Loss Prevention
Inventory Management
Communication
Teamwork
Retail Technology
Performance Management
Hiring
Onboarding
Training
Problem Solving

Benefits

Employee Discount
Paid Time Off
Life Insurance
Medical Coverage
Dental Coverage
Defined Contribution Plan
Stock Purchase Plan
Development and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Assistant Manager
Sales Floor
Customer Service
Store Operations
KPIs
Loss Prevention
Leadership
Coaching
Team Management
Sneaker Culture
Inventory Control
Cash Handling
Retail Technology
Performance Tracking
Onboarding
Staff Training
Operations Management
Sales Goals
Merchandising

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