Jobs in Canada

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Added 2 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 2 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 2 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room program and must…
Added 2 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 2 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, the successful applicant will be responsible for comprehensive nursing care in the Rehabilitation program.
Added 2 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 2 mins ago
KA
restaurant manager
Korean Air
Coquitlam, BC
- Full-time
Added 2 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 2 mins ago
PP
restaurant manager
Pita Pit
Guelph, ON
- Full-time
Added 17 mins ago
EM
Management Trainee
Enterprise Mobility
Cranbrook, British Columbia
- Full-time
Must have 6 months cumulative experience or involvement in any of the following: · Must have a valid Canadian Class 5 driver's license with no more than two moving violations and/or at fault accidents within the last three years
Added 17 mins ago
EM
Management Trainee
Enterprise Mobility
Kitchener, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 17 mins ago
EM
Management Trainee
Enterprise Mobility
Brantford, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 17 mins ago
EM
Management Trainee
Enterprise Mobility
Fort St. John, BC
- Full-time
Must have 6 months cumulative experience or involvement in any of the following: · Must have a valid Canadian Class 5 driver's license with no more than two moving violations and/or at fault accidents within the last three years
Added 37 mins ago
CA
Product Specialist
CATBL ABB Electrification Canada Inc.
Montréal, QC · Saint-Laurent, QC
- Full-time
The work model is hybrid with minimum 3 days per week at the office
Added 45 mins ago
R
Stock Associate-Retail
Roots
Thunder Bay, ON
- Temporary
…inventory flow systems in the store. In addition, the Stock Manager will be accountable for training and developing a core stock team. Please note, this role may require overnight…
Added 32 mins ago
SS
Product Development Manager, Strapping Systems
Samuel, Son & Co.
Vaughan, ON
- $122,800 to $153,500 CAD / year
- Full-time
…and new product development. You will translate market and customer needs into competitive and scalable product platforms while ensuring product design quality, standardization, and…
Added 32 mins ago
DL
Forklift Operator
DBG Limited
Mississauga, ON
- $22 to $23 CAD / hour
- Full-time
Shipper/ Reciever Must have experience operating Counterbalance Propane
Added 32 mins ago
IT
Service Advisor
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
- Full-time
…Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an…
Added 32 mins ago
MD
Systems Modernization & Product Officer - Product Management Director Sr
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience with digital transformation, system integration, customer-centered design, accessibility, and change management practices.
Added 1 hour ago
SP
Beauty Manager, Hourly Part Time Day
SDM Parke & Parke (Durrani Pharmacies Ltd)
Hamilton, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SH
Merchandiser, Hourly Part Time Day
SDM Hamilton Cannon E (Ravi Patel Pharmacy Ltd)
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
PV
Keyholder
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Mimico, ON
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
DB
Territory Sales & Business Development Manager
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Toronto, ON · North York, ON
- Full-time
Grow assigned customer relationships, product adoption and recurring orders.
Added 1 hour ago
Sales Associate
Laura Canada
Toronto, ON
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…

Forecast Coffee Group

Cafe Supervisor - Cascades

Vancouver, BC, Canada

Full-time

Apply on forecastcareers.applytojobs.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

Summary

The Cafe Supervisor role is an essential part of business in all of our Locations. As a team leader, you believe in our social purpose and company vision, and drive your team using these principles. The supervisor works closely with the store manager in guiding staff in efficient and successful daily operations of the location, whilst understanding and whole-heartedly embody our mission statement and core values. Anything that cannot be resolved must be escalated to the store manager.

“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”

You perform in your role with passion, and take upmost care as a representative of our brand and product, and are motivated to consistently deliver the excellent customer service expected of 5th Wave Coffee. Whilst providing a positive and inclusive environment for customers and staff, the supervisor is accountable for providing quality service and product in a safe and clean environment. Focus is placed on adhering to Food Safe and WorkSafe practices, consistently delivering and demonstrating to other staff excellent customer experience and maintaining product quality and stock control. In this role you assist, educate and support guests throughout their visit, creating an experience they will remember; making their day. You take pride in your work and your location, and endeavour to make meaningful difference, creating connections and living your craft. You live the Forecast Group core values and strive to apply these to all duties within this role.

The shift Supervisor is tasked with working alongside and supporting the manager and team. Excellent communication between the Supervisor and the team is of high importance to ensure store success.

Our company core values should guide all decision making and communication, in the pursuit of delivering best customer experience, employee experience and anticipating what is best for the store.

Ongoing training and development alongside the manager will enable the shift Supervisor to act as manager in the manager’s absence.

The shift Supervisor will report directly to the Store Manager.

Primary Duties and Accountabilities

Hospitality

Connecting with guests as soon as they enter your location, commencing their visit in a friendly, confident and welcoming manner; employing highest standard of service demeanour
Communicating all procedures and policies to guests; including dine-in and take-out procedures and collection points, health & safety procedure and Laptop Restriction / Seating policies as necessary. Taking care to educate every guest with empathy and respect; remaining polite and supportive in their stay at your location. As a supervisor, you are expected to model this behaviour to others in your team
Daily baking of cookies, and other baked goods
Preparing quality foods and beverages for customers, in a timely manner and following set recipes and procedures, whilst simultaneously upholding guest experience standards and providing customer connection
Offering support to guests in determining their needs regarding food and beverages, assisting them in decision making and providing knowledge and suggestions on available products
Providing up-to-date dietary and ingredients knowledge to customers (and other staff) on all food and beverage products, or promptly locating information
Knowledge of operation and trouble-shooting POS system, music and ordering systems, including updating and maintaining inventory

Operations

Adhering to company policy as stated in the Employee Handbook at all times, whilst maintaining a safe and inclusive environment for staff and customers
Adhering to Food Safe, Work Safe policy’s, and following BC Liquor laws
Working with other supervisors and your team to ensure daily tasks are completed each shift, and assisting the success of other staff in later shifts or in advance of the next day through advanced-support and detailed handover
Following procedures and completing tasks as set by store manager
Ingredient and product ordering and planning stock levels to maximize product availability and minimize shortages
Receiving and rotating product and minimizing product waste/product loss, through structured organization and inventory management
Staying up to date on, and providing knowledge and training on, all products, policies and procedures, and providing feedback/suggestions to management on issues or improvements
Cash handling according to company procedures
Assisting with schedules, adapting to schedule disruptions, and making daily adjustments, using the set labour model as a guide
Performing manager duties in absence of manager

Team Responsibility

Overseeing all daily operations and running of café during shift; allocating staff to roles/positions and when to take breaks, using the café resources and labour to maximize sales potential whilst simultaneously supporting team moral and customer satisfaction
Create a positive learning environment by providing staff feedback in a clear, respectful, and timely manner

Secondary Duties

Assisting with catering or other events outside of normal work hours
Other duties assigned by store manager or owner

Key Performance Indicators

Consistent supplier ordering, prompt receiving and storage, invoices and paperwork kept organized and up-to-date.
Legal documents updated and accurate. These may include temperature charts, licenses, employee documents and product date-checks
Maintaining a professional, supportive and positive work environment for all staff
Minimize in-store product waste and action taken to address this
Ensure back of house is clean, maintained and organized at all times

Characteristics

Ability to remain calm under pressure
Employing a lead-by-example approach
Excellent communication and problem-solving skills
Ability to multi-task and maintain composure under pressure
Work efficiently and with speed, in response to customer demand
Ability to accept and follow direction from management
Confident in delegating tasks and directing your team
Positive, respectful and inclusive attitude

Qualifications

Minimum 1-year previous customer service experience, preferably at Lead Hand level (or higher)
Barista training and experience
Knowledge, interest and understanding of coffee, roasting processes and origin
Food Safe Level 1
Serve-it-Right Certificate
All applicants must be legally able to work in Canada.

This role is eligible for tips that are paid out weekly

Apply on forecastcareers.applytojobs.ca About employer

More about this job

Responsibilities

The Cafe Supervisor at Forecast Coffee Group will run the café during each shift, allocating staff and breaks, while greeting guests, preparing food and drinks, and handling cash. They will also manage stock and ordering, train and give feedback to the team, and keep the back of house clean and organized.

Requirements

Candidates need at least one year of customer service experience, ideally at lead hand level or higher, plus barista training and an interest in coffee. They must hold Food Safe Level 1 and Serve-it-Right certificates and be legally able to work in Canada.

Skills

Barista skills
Coffee knowledge
Point of sale (POS) systems
Inventory management
Ordering and stock control
Cash handling
Food safety
Serve-it-Right
WorkSafe practices
Staff scheduling
Team leadership
Staff training and feedback
Customer service
Baking
Problem-solving
Multi-tasking
Conflict de-escalation
Recipe and procedure adherence

Benefits

Weekly tip payouts

Keywords

cafe supervisor
shift supervisor
barista
coffee
food service
customer service
team lead
inventory management
POS
food safe
Serve-it-Right
retail food service
hospitality
store supervisor
tips
BC Liquor laws

Seniority

Mid level

Licences and certifications

Food Safe Level 1
Serve-it-Right

Tools

POS system
ordering system
music system

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Work requirements

Jobs in Canada