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Added 7 mins ago
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Full-time
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Foresight Recruitment Group

Senior Account Manager

Vancouver, BC, Canada

Pay: $80,000 to $100,000 CAD / year
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 3+ years of account management, operations, or leadership experience within the contract security industry
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Senior Account Manager

Vancouver, BC | $80,000 - $100,000

A growing security services organization is seeking a Senior Account Manager to oversee a portfolio of security service contracts and client relationships across the region.

This opportunity is ideal for an experienced professional from the security industry who understands the realities of contract security operations and has a proven track record managing client accounts, site teams, and service delivery.

The successful candidate will act as the primary point of contact for clients while working closely with Operations Managers, Site Supervisors, and frontline security personnel to ensure service excellence across multiple accounts.

The Role

This is a highly visible, relationship-driven position focused on the management and retention of security service contracts.

You will spend significant time meeting with clients, visiting sites, supporting operations teams, and ensuring contractual commitments are being delivered to a high standard.

This is not a behind-the-desk account management role. The ideal candidate enjoys being in the field, solving problems, building relationships, and supporting operational teams.

You Will Be Responsible For

Managing a portfolio of security services accounts and contracts
Serving as the primary point of contact for clients
Conducting regular client meetings and site visits
Supporting Site Supervisors and Operations teams to ensure service excellence
Addressing client concerns and resolving escalations
Coordinating staffing and operational support when required
Monitoring account performance and contract compliance
Driving client retention and long-term relationship growth
Ensuring service delivery aligns with client expectations and contractual requirements
Building strong relationships with both clients and internal stakeholders

Ideal Candidate

3+ years of account management, operations, or leadership experience within the contract security industry
Experience managing security guard contracts and client accounts
Strong understanding of security operations and service delivery
Proven ability to build and maintain client relationships
Experience working closely with Site Supervisors, Operations Managers, and frontline personnel
Strong communication, problem-solving, and conflict-resolution skills
Comfortable working in a fast-paced environment
Highly accountable and capable of operating with a high degree of autonomy
Valid driver's license and willingness to travel locally for client and site visits

What Success Looks Like

The organization is looking for someone who:

Takes ownership of their accounts
Builds trust with clients and operational teams
Makes decisions confidently
Thrives in a fast-moving environment
Wants to grow into future leadership opportunities

For strong performers, this role offers a clear progression path into:

Director
Senior Leadership
VP-level opportunities

Compensation & Benefits

$80,000 - $100,000 base salary
Comprehensive benefits package
Career advancement opportunities
Established organization with an entrepreneurial culture
High level of autonomy and decision-making authority

Location

Greater Vancouver
Combination of office, client meetings, and site visits

How to Apply

Please submit your resume for consideration. Only candidates selected for the next stage will be contacted.

The first step will be a confidential conversation with the recruiter to discuss your experience, career goals, and provide additional information about the opportunity. Your profile will only be presented to the client with your permission and mutual interest.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of security service contracts as the primary client contact, conducting regular meetings and site visits while addressing concerns and resolving escalations. Coordinate with operations teams and site supervisors to support staffing, ensure contract compliance and service quality, and strengthen client retention and relationships.

Requirements

Requires at least three years of account management, operations, or leadership experience in the contract security industry, including experience managing security guard contracts and client accounts. Candidates should understand security operations, communicate and resolve conflicts effectively, work autonomously in a fast-paced environment, and hold a valid driver's license with willingness to travel locally.

Skills

Account Management
Contract Management
Security Operations
Client Retention
Service Delivery
Contract Compliance
Site Visits
Staffing Coordination
Problem-Solving
Conflict Resolution
Communication
Escalation Management
Operational Support
Stakeholder Relationship Building
Autonomous Decision-Making

Benefits

Career Advancement Opportunities
High Autonomy And Decision-Making Authority

Visa sponsorship

Not detected in the job text

Keywords

Contract Security
Security Services
Security Guard Contracts
Account Management
Client Accounts
Contract Management
Security Operations
Service Delivery
Client Relationships
Client Retention
Contract Compliance
Site Supervisors
Operations Managers
Frontline Security Personnel
Staffing Coordination
Site Visits
Client Meetings
Escalation Resolution
Operational Support
Conflict Resolution
Problem-Solving
Business Development
Customer Service
Real Estate
Security And Investigations

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