Accounts Receivable Specialist

Accounts Receivable Specialist

Formations Inc. | Full-Time

About the Role

Formations Inc. is looking for a detail-oriented and organized Accounts Receivable Specialist to join our Finance team. Reporting to the Director of Finance, you will be responsible for processing customer payments, maintaining accurate accounts receivable records, completing reconciliations, and monitoring outstanding customer balances.

Working closely with Customer Service Representatives, Sales, and branch teams, you will provide updates on collection statuses, help resolve account discrepancies, and support timely payments while maintaining accurate financial records in Dynamics 365 Business Central.

Key Responsibilities

• Process daily customer payments and bank deposits, ensuring transactions are accurately recorded in Dynamics 365 Business Central.
• Monitor accounts receivable aging and provide Customer Service Representatives with timely updates on outstanding balances and collection statuses.
• Collaborate with Customer Service Representatives, Sales, and branch teams to resolve billing discrepancies, payment issues, and customer account inquiries.
• Reconcile accounts receivable sub-ledger balances to the general ledger and investigate discrepancies.
• Reconcile credit card transactions, bank deposits, and daily sales postings to ensure accuracy and completeness.
• Review customer credit applications for completeness and accuracy, verify supporting documentation, and coordinate with the appropriate team members to support credit approval and customer account setup.
• Monitor customer credit limits, payment terms, and payment arrangements, escalating overdue accounts and exceptions to the appropriate teams.
• Maintain accurate customer account records, including credit documentation, sales tax exemption forms, and credit card authorization forms.
• Review and update customer credit information regularly to ensure records remain complete and current.
• Provide copies of invoices, proof of delivery, and other supporting documentation as requested.
• Support accounts receivable reporting, audit preparation, process improvements, and other accounting duties as required.

Qualifications & Skills

• Post-secondary education in Accounting, Finance, or a related field is preferred.
• Experience in accounts receivable, accounting, or financial administration is an asset.
• Experience with Dynamics 365 Business Central is an asset.
• Strong attention to detail, organizational skills, and the ability to manage competing priorities.
• Proficiency in Microsoft Office, particularly Excel.
• Strong analytical and problem-solving skills, with the ability to investigate discrepancies and maintain accurate records.
• Effective written and verbal communication skills and the ability to collaborate with Customer Service Representatives, Sales, Finance, and branch teams.
• Ability to work independently, exercise sound judgment, and follow established accounting procedures.
• Professionalism and discretion when handling confidential financial information.

Why Join Formations?

Be part of a forward-thinking company committed to growth and knowledge sharing.

• Enjoy 100% company-sponsored health and dental benefits and access to an Employee Assistance Program (EAP).
• Experience recognition programs that celebrate team loyalty, demonstration of core values, and contributions to success. 
• Benefit from a flexible benefits program tailored to your needs, including: 
• • Health Spending Account (HSA)
  • Personal Spending Account (PSA)
  • RRSP contribution 
• Free parking
• Flexible hours and work life balance

Living Our Core Values

At Formations, our values guide how we work, support one another, and contribute to our shared success.

• Citizenship: We look beyond our individual responsibilities, support our teammates, and understand how our work impacts our customers and the broader business.
• Tenacity: We stay focused, work through challenges, and remain committed to getting the job done safely and effectively.
• Resourcefulness: We find practical solutions, adapt to changing priorities, and make the most of the tools and resources available to us.

We’re looking for someone who brings these values to the workplace every day.

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!