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Added 12 mins ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
The Financial Services Division Is An Exceptionally Client-focused And Collaborative Group Reporting To The Chief Financial Officer. The Financial Services Team Are Guided By Principles Of…
Added 12 mins ago
R
Customer Service Associate
RONA
Red Deer, AB
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 12 mins ago
M
Retail Sales Associate (Advisor) - Whistler
MEC
Whistler, BC
- $19.35 to $20.2 CAD / hour
- Internship
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 12 mins ago
CG
Food Service Associate, Part Time
Compass Group Canada
Oshawa, ON
- Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 12 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
…people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel…
Added 12 mins ago
CG
Catering Support Associate Full Time
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are seeking a dependable, detail-oriented, and customer-focused Catering Support Associate to join our team.
Added 12 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
…people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel…
Added 12 mins ago
P
Pet Groomer & Salon Trainer
PetSmart
Mississauga, ON
- Full-time
…values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of…
Added 12 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 12 mins ago
DG
Food Service Associate
Dexterra Group
Richmond, BC
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 12 mins ago
P
Pet Groomer & Salon Trainer
PetSmart
Kingston, ON
- Full-time
…values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of…
Added 12 mins ago
CC
Production Associate - Utility III - 2nd Shift
Cintas Canada
Windsor, ON
- Full-time
Cintas is seeking a Production Associate – Utility III to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the shift…
Added 12 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training,…
Added 12 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
C
Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
…fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the…
Added 12 mins ago
HE
Retail Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $45,000 CAD / year
- Full-time
At Hype Events, we bring established brands to life through face-to-face marketing, retail campaigns, and customer engagement. We’re looking for motivated, people-focused individuals who…
Added 13 mins ago
B
Personal Banking Associate (Cantonese & Mandarin)
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
Seasonal Sales Consultant, Kootenay Crossing
Bell
Trail, BC
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Formula Fig

Guest Experience Associate | Formula Fig Midtown

Toronto, ON, M4P 2H9, Canada

Base wage range: $18 - $22 · Part-time

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Job details

Pay: Base wage range: $18 - $22
Job type: Part-time
Posting language: English
Posted: Oct 27, 2026

Original job description

WORK WITH US

Service-Meets-Retail,

Experiential Skincare Company

Company description

Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service meets retail skincare brand dedicated to providing exceptional skincare experiences and innovative products. With a unique blend of in-store and online retail, we are committed to elevating our guests' skincare journeys.

This is an excellent opportunity for someone who wants to be part of a growth company. This position is paid hourly.

Role description

The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact for our guests, ensuring every visit is seamless. You are people-centered, love to communicate, and are confident in discussing our memberships, treatments and products. Your ability to build connections translates into daily sales, contributing directly to the success of the Fig Bar.

The Guest Experience Associate will report to the Fig Bar Manager and work cross-functionally with the other business units.

We are looking for someone who has:

A passion for skin health
Confidence and a natural ability to build connections that lead to sales
A believer in Fig and our vision

Role responsibilities

Deliver exceptional guest experiences: Greet guests warmly, manage check-in and check-out processes efficiently, and make every interaction feel personal and inclusive. Anticipate guest needs, resolve questions and create a welcoming environment.
Drive sales: Proactively educate guests on memberships, treatments, promotions, and skincare products. Convert interest into product and membership sales to meet and exceed established sales targets.
Support skin goals: Collaborate with Skin Educators to encourage follow-up treatments and recommend at-home skincare solutions aligned with guest needs and goals.
Maintain the Fig Bar environment: Assist with daily Fig Bar tasks and projects, including restocking products, handling returns, sanitizing tools, cleaning, and ensuring the Fig Bar remains organized and inviting.
Collaborate and train: Contribute to a high-performing team by fostering collaboration and assisting with training and coaching new GEAs.
Engage the community:
Participate in community-building efforts by supporting events hosted at your Fig Bar location, which may include event preparation, guest engagement, and showcasing products and services.
Time and attendance: Be present and punctual for scheduled shifts, as attendance is critical for our operations and ensuring a high level of service for our guests.
Additional duties and responsibilities may be added or modified throughout your employment.

This role requires a strong focus on achieving sales targets for both products and memberships, as these are critical drivers of Fig Bar success.

What we offer:

Competitive hourly wage
Sales incentive program
Continuing education - learn about industry leading skin care brands and innovations in beauty
Formula Fig perks, treatment benefits, and product discounts
Eligibility for benefits coverage, dependent on FTE

Total rewards

Base wage range: $18 - $22

Total reward decisions are performance based and reviewed throughout the calendar year.

At Formula Fig, we believe that our people are at the forefront of our brand - every team member will make a meaningful contribution to our growing community.

Formula Fig provides equal employment opportunity (EEO) to all employees and applicants for employment. We believe in providing an inclusive workplace where all individuals have the chance to succeed.

#giveafig

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More about this job

Responsibilities

The Guest Experience Associate is responsible for providing exceptional service, managing the check-in process, and driving sales of memberships and skincare products. They also maintain the store environment and collaborate with the team to ensure a welcoming and organized space for guests.

Requirements

The ideal candidate has a passion for skin health and a natural ability to build connections that lead to sales. They must be a reliable team player who is comfortable discussing treatments and products with guests.

Skills

Customer service
Sales
Hospitality
Communication
Retail
Product knowledge
Relationship building
Team collaboration
Inventory management
Sanitization

Benefits

Sales incentive program
Continuing education
Product discounts
Treatment benefits
Benefits coverage

Visa sponsorship

Not detected in the job text

Keywords

Skincare
Retail
Hospitality
Sales targets
Membership sales
Customer experience
Product education
Inventory
Community engagement
Beauty industry
Teamwork
Punctuality

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