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CL
Quality Assurance - Quality Compliance Coordinator
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Tracks training status in QMS and coordinate with area Manager, if any concern impacting completion by due date; may assist in evaluation of training gaps in other departments and work with…
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TU
Associate Director, Corporate and Foundation Relations
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
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Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
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Project Manager
Tavoron
Winnipeg, MB
- Full-time
As we continue to grow, we are looking to add a Project Manager to our Celco team, located in Winnipeg.
Added 14 mins ago
TC
Temporary Full Time Facility Supervisor - ACC (11 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Facility Manager, the Facility Supervisor is accountable for supervision of the facility in the absence of the Facility Manager, including supervision of the general public…
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Coordinator, Student Services - UGH - FT Support
Humber College
Toronto, ON
About the Student Services Coordinator Role: Under the direction of the Manager, Transitions & Engagement, the Student Services Coordinator is responsible for the implementation and…
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Principal Program Manager
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Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
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Toronto, ON
- Full-time
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Communicate operational challenges and improvement ideas to the manager
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Field Nurse Case Manager (Calgary, AB)
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…Development Program and industry-leading, in-house corporate training offered throughout the…
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Supervisor, Snow Removal (Seasonal)
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BC · Kitimat-Stikine A, BC
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Reporting directly to Manager, Construction, the Supervisor, Snow Removal is responsible for coordinating daily work activities, supervising labourers, and ensuring safe and efficient snow…
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Front of House Manager
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Rocky Mountain House, AB
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
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Laboratory Manager
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Montreal, QC
- Full-time
The focus of the job description and responsibilities presented below is to outline all of the Laboratory Manager’s operational responsibilities for SGS Canada’s Oil, Gas and Chemicals…
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Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
…match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed…
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Nurse A - Registered Nurse General Duty Nurse
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Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care.
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Nurse A - Registered Nurse General Duty Nurse
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Saskatoon, SK
- Full-time
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Pharm D Degree Senior
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Job Description: Under the direction of the Manager of Pharmacy Services, the Pharmacist Degree Senior is committed to the integration of knowledge and skill in the provision of quality…
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Nurse Practitioner
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- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. This position is responsible for assessment planning, delivery and evaluation…
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Nurse A - Registered Nurse General Duty Nurse
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Nurse A - Registered Nurse General Duty Nurse
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Production Supervisor
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Reporting to the Production Manager, the Production Supervisor is responsible for supervising daily production activities and ensuring manufacturing operations are performed safely,…
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Formula Fig

Guest Experience Associate | Formula Fig Ossington

Toronto, ON, M6J 2Y7, Canada

Base wage range: $18 - $22 · Part-time

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Job details

Pay: Base wage range: $18 - $22
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

WORK WITH US

Service-Meets-Retail,

Experiential Skincare Company

Company description

Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service meets retail skincare brand dedicated to providing exceptional skincare experiences and innovative products. With a unique blend of in-store and online retail, we are committed to elevating our guests' skincare journeys.

This is an excellent opportunity for someone who wants to be part of a growth company. This position is paid hourly.

Role description

The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact for our guests, ensuring every visit is seamless. You are people-centered, love to communicate, and are confident in discussing our memberships, treatments and products. Your ability to build connections translates into daily sales, contributing directly to the success of the Fig Bar.

The Guest Experience Associate will report to the Fig Bar Manager and work cross-functionally with the other business units.

We are looking for someone who has:

A passion for skin health
Confidence and a natural ability to build connections that lead to sales
A believer in Fig and our vision

Role responsibilities

Deliver exceptional guest experiences: Greet guests warmly, manage check-in and check-out processes efficiently, and make every interaction feel personal and inclusive. Anticipate guest needs, resolve questions and create a welcoming environment.
Drive sales: Proactively educate guests on memberships, treatments, promotions, and skincare products. Convert interest into product and membership sales to meet and exceed established sales targets.
Support skin goals: Collaborate with Skin Educators to encourage follow-up treatments and recommend at-home skincare solutions aligned with guest needs and goals.
Maintain the Fig Bar environment: Assist with daily Fig Bar tasks and projects, including restocking products, handling returns, sanitizing tools, cleaning, and ensuring the Fig Bar remains organized and inviting.
Collaborate and train: Contribute to a high-performing team by fostering collaboration and assisting with training and coaching new GEAs.
Engage the community:
Participate in community-building efforts by supporting events hosted at your Fig Bar location, which may include event preparation, guest engagement, and showcasing products and services.
Time and attendance: Be present and punctual for scheduled shifts, as attendance is critical for our operations and ensuring a high level of service for our guests.
Additional duties and responsibilities may be added or modified throughout your employment.

This role requires a strong focus on achieving sales targets for both products and memberships, as these are critical drivers of Fig Bar success.

What we offer:

Competitive hourly wage
Sales incentive program
Continuing education - learn about industry leading skin care brands and innovations in beauty
Formula Fig perks, treatment benefits, and product discounts
Eligibility for benefits coverage, dependent on FTE

Total rewards

Base wage range: $18 - $22

Total reward decisions are performance based and reviewed throughout the calendar year.

At Formula Fig, we believe that our people are at the forefront of our brand - every team member will make a meaningful contribution to our growing community.

Formula Fig provides equal employment opportunity (EEO) to all employees and applicants for employment. We believe in providing an inclusive workplace where all individuals have the chance to succeed.

#giveafig

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More about this job

Responsibilities

The Guest Experience Associate is responsible for providing exceptional service, managing the guest check-in process, and driving sales of memberships and skincare products. They also maintain the store environment and collaborate with the team to support community-building efforts.

Requirements

The ideal candidate has a passion for skin health and a natural ability to build connections that lead to sales. They must be a believer in the brand's vision and demonstrate punctuality and professionalism in a high-functioning hospitality environment.

Skills

Customer service
Sales
Hospitality
Communication
Retail
Product knowledge
Relationship building
Time management
Team collaboration
Problem solving

Benefits

Sales incentive program
Continuing education
Product discounts
Treatment benefits
Benefits coverage

Visa sponsorship

Not detected in the job text

Keywords

Skincare
Retail
Hospitality
Sales targets
Memberships
Customer experience
Product education
Community engagement
Inventory management
Sanitization
Brand advocacy
Service-meets-retail

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