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Added 58 mins ago
FS
Responsable du Marketing / Marketing Manager
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
…who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our…
Added 1 hour ago
BS
Managed Service Director
Bulletproof Solutions Inc
Toronto, ON
- Full-time
The Director of Managed Services is a senior operational leader responsible for delivering reliable, high-quality Managed IT services and ensuring an exceptional customer experience across…
Added 1 hour ago
CT
Director, Data Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
The Director, Data Governance Enablement is an enterprise subject matter expert in enterprise data governance, bringing deep expertise to drive best practices in governance frameworks,…
Added 2 hours ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Responsible for entering, validating and managing clinical rotations within systems such as AFMC Student Portal, One45 and other platforms, ensuring data accuracy for evaluation and…
Added 2 hours ago
PC
Director, Operations
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is…
Added 3 hours ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 10 hours ago
WR
Business Development Representative - Vancouver
War Room
Vancouver, BC
- Full-time
War Room is looking for a Business Development Representative (BDR) to join our growing team! Reporting to the Director of Sales, you will be responsible for generating new business…
Added 11 hours ago
C
Coordonnateur administratif ou coordonnatrice administrative, marketing et communications
CGI
Montreal, QC
- Full-time
…dedicated to executive support for the Vice President of Marketing and Communications for CGI's Canadian operations. The other 50% will focus on enterprise communications, working closely…
Added 15 hours ago
SL
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Working closely with the Director, Business Portfolio Management, this role drives issues from identification through resolution and partners across Finance, Journey and Platform teams,…
Added 16 hours ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 16 hours ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke
- Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 17 hours ago
D
Creative Director (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
We're looking for a Creative Director to lead our Performance Design department - a team that sits at the intersection of creative craft and performance marketing. This is not a traditional…
Added 17 hours ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 17 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 17 hours ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 17 hours ago
V
Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
You will own hiring end to end for both BDRs and AEs: job descriptions, hiring design and decisions, onboarding, ramp, and ongoing performance management (including performance plans and…
Added 18 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 18 hours ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 18 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 19 hours ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 19 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 19 hours ago
SL
Director, Compliance - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Director, Compliance supports the execution and enhancement of the Asset Management Compliance Program through operational oversight, regulatory program administration, project…
Added 19 hours ago
SM
Director, Compliance - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Director, Compliance supports the execution and enhancement of the Asset Management Compliance Program through operational oversight, regulatory program administration, project…
Added 19 hours ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
Toronto, ON
The Director, Insurance Engineering is responsible for the engineering execution and delivery of technology solutions that support the Bank’s platforms. This role ensures the timely…
Added 20 hours ago
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank
Toronto, ON
The Director & Head, GCM Product, contributes to defining and executing the product vision, roadmap and delivery strategy for one or more Global Capital Markets (GCM) investment journeys.…

FortisAlberta

Director Infrastructure & Cybersecurity

Calgary, AB, Canada

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Job details

Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

ABOUT US
At FortisAlberta we invest in our greatest resource – our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.

APPLICATION DEADLINE: November 11, 2026
TITLE: Director Infrastructure & Cybersecurity (E26-225)
DEPARTMENT: Customer & Information Services
WORK LOCATION/OFFICE: Calgary
*This role will be moving to our Airdrie office location in 2027*
STATUS: 01 Full Time - Salaried
NUMBER OF HIRES: 1

DESCRIPTION:
Reporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security, resilience, and lifecycle management of FortisAlberta’s technology infrastructure and cybersecurity functions. The role is accountable for infrastructure and cloud services, networks and telecommunications, end-user and collaboration technologies, enterprise architecture, security operations, identity and access management, technology resilience, disaster recovery, and related managed services.

As a member of the IT leadership team, the Director translates corporate strategy, operational risk, regulatory obligations, and business priorities into clear technology roadmaps and investment decisions. The Director establishes measurable service, security, and resilience outcomes; advises executives on material technology and cyber risks; leads major modernization initiatives; and builds accountable, high-performing teams and strategic partnerships that enable safe, reliable, and cost-effective utility operations.

DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):
Leadership:
• Lead, manage, coach, and motivate a team of multidisciplinary Information Technology leaders and professionals; this includes providing direction, expertise and advice to employees, identifying employee training requirements, and formally managing the performance of employees.
• Work closely with Human Resources to manage all elements of employee relations, including hiring, terminations, training, performance appraisals for the employee file, administering progressive discipline, and resolving labour relations issues and/or grievances.
• Create an inclusive, high-performance culture grounded in safety, integrity, accountability, collaboration, service ownership, innovation, and continuous improvement.

Infrastructure, Cloud & Enterprise Architecture:
• Accountable for the strategy, architecture, roadmaps, service performance, and lifecycle management of enterprise infrastructure, cloud and hosting platforms, networks, telecommunications, end-user computing, collaboration technologies, storage, backup, and recovery services.
• Establish target-state architectures, technology standards, design guardrails, and technical debt priorities that support interoperability, scalability, maintainability, security, and responsible cloud adoption.
• Ensure critical technology services meet defined availability, capacity, performance, recoverability, and support requirements, with clear service ownership and measurable service-level objectives.
• Direct infrastructure modernization and lifecycle programs, including legacy risk reduction, platform currency, automation, observability, and the adoption of fit-for-purpose emerging technologies.
• Oversee the planning and delivery of major infrastructure and architecture initiatives, ensuring disciplined scope, schedule, budget, quality, risk, benefit, and change management.

Cybersecurity, Risk & Resilience:
• Provide senior leadership for the cybersecurity program, including cyber risk management, security architecture, identity and access management, vulnerability and exposure management, security operations, incident response, threat intelligence, and security awareness.
• Maintain a risk-informed cybersecurity strategy and multiyear roadmap aligned with corporate risk appetite, legal and regulatory obligations, recognized industry frameworks, and the requirements of a regulated electric utility.
• Ensure technology and cyber risks are identified, assessed, treated, monitored, and communicated through clear metrics, exception processes, and timely escalation of material exposures.
• Direct preparedness for significant technology and cyber incidents through tested response plans, executive exercises, recovery strategies, and coordination with business, physical security, legal, communications, and external partners.
• Oversee IT business continuity and disaster recovery capabilities, including recovery objectives, dependency mapping, backup integrity, recovery testing, and remediation of identified gaps.
• Promote security-by-design and resilience-by-design across projects, architecture decisions, technology procurement, and third-party services.

Service Delivery, Governance & Commercial Management:
• Set expectations for reliable, responsive, and customer-focused service delivery, supported by effective incident, problem, change, request, configuration, and knowledge management practices.
• Establish portfolio governance, performance measures, risk indicators, service reviews, and management reporting that provide clear accountability and support evidence-based decisions.
• Lead annual and multiyear business planning, budgeting, forecasting, resource allocation, and investment prioritization for the function; actively manage operating and capital expenditures and expected benefits.
• Govern strategic vendors, managed service providers, software and cloud partners, and contract resources to ensure performance, security, resilience, compliance, value, and alignment with FortisAlberta’s interests.
• Maintain audit and regulatory readiness through effective controls, records, testing, issue remediation, and transparent reporting.
• Advise the Vice President and senior leaders on technology strategy, service performance, investment priorities, material risks, and emerging issues requiring executive action.
• Build trusted partnerships across Operations, Customer Service, Engineering, Finance, Human Resources, Regulatory Affairs, Risk, Legal, Internal Audit, and other corporate functions.
• Represent the portfolio on enterprise committees and in regulatory, audit, insurance, and industry forums, as required.
• Perform other duties and lead special initiatives as required.

KNOWLEDGE, SKILLS & ABILITIES:
• Enterprise-level strategic thinking, including the ability to translate business strategy, operational risk, and regulatory requirements into pragmatic technology priorities and roadmaps.
• Demonstrated success leading leaders and multidisciplinary teams through operational accountability, organizational change, modernization, and continuous improvement.
• Proven working knowledge of enterprise infrastructure, hybrid cloud, networks and telecommunications, enterprise architecture, cybersecurity, identity, resilience, and technology lifecycle management.
• Sound understanding of cyber risk, security operations, incident response, disaster recovery, third-party risk, control design, and audit or regulatory expectations.
• Superior communication skills with the ability to communicate effectively with executives and senior leaders, exercise sound judgment, influence key stakeholders, explain complex technology and risk issues in clear business terms and provide recommendations.
• Demonstrated commercial and financial acumen, including business-case development, capital and operating budget management, sourcing, contract negotiation, and vendor performance management.
• Ability to make timely, risk-informed decisions during ambiguity, competing priorities, service disruption, or crisis conditions.
• High standards of integrity, discretion, objectivity, and accountability when handling confidential information and material corporate risks.
• Ability to define meaningful outcomes and use operational, financial, risk, and customer measures to drive performance and investment decisions.

EDUCATION & EXPERIENCE:
• A degree or diploma in Computer Science, Engineering, Information Systems, Business Administration, cybersecurity, or a related discipline plus a minimum of 10 years of progressively responsible technology experience, is required; an equivalent combination of relevant education and experience may be considered.
• At least five years of senior leadership experience with accountability for people leaders, enterprise technology services, budgets, vendors, and material operational or cyber risk is required.
• Demonstrated experience leading complex infrastructure, cloud, cybersecurity, architecture, resilience, or enterprise modernization programs is required.
• Demonstrated experience operating critical technology services and managing major incidents, recovery activities, or cyber events is required.
• Experience developing and executing multiyear strategies, roadmaps, business cases, sourcing decisions, and capital and operating plans is required.
• Experience in a regulated, critical-infrastructure, or utility environment would be an asset.
• Knowledge of Microsoft platforms, hybrid cloud, enterprise networking, security technologies, IT service management, and contemporary infrastructure automation and observability practices would be an asset.
• Relevant certifications such as CISSP, CISM, ITIL, TOGAF, PMP, cloud architecture, or equivalent credentials would be an asset.

SPECIAL CONDITIONS:
• Valid Class 5 driver’s permit.
• Travel, evening work and participation in weekend events are occasionally required.

TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply"

We thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted.

If you receive an error message when applying, please contact the system administrator at: Recruitment@fortisalberta.com

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More about this job

Responsibilities

The Director provides enterprise leadership for the strategy, delivery, security, and lifecycle management of technology infrastructure and cybersecurity functions. They are responsible for translating corporate strategy into technology roadmaps while building high-performing teams and managing operational risks.

Requirements

Candidates must have a degree in a relevant discipline and at least 10 years of progressively responsible technology experience. A minimum of five years in senior leadership roles managing enterprise technology services, budgets, and cyber risk is required.

Skills

Strategic leadership
Cybersecurity
IT infrastructure
Cloud services
Enterprise architecture
Risk management
Disaster recovery
Budget management
Vendor management
Team leadership
Incident response
Regulatory compliance
Business continuity
Identity and access management
Technology roadmaps
Change management

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure
Cybersecurity
Cloud
Enterprise Architecture
Network
Telecommunications
Identity and Access Management
Disaster Recovery
Risk Management
CISSP
CISM
ITIL
TOGAF
PMP
Utility
Critical Infrastructure
Budgeting
Vendor Management
Modernization
Compliance
Governance
Business Continuity
Security Operations
Vulnerability Management
Incident Response
Hybrid Cloud
IT Service Management
Automation
Observability
Strategic Planning

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