Supervisor Field Operations

DESCRIPTION:

Reporting to the Manager Field Operations, the Supervisor Field Operations is responsible for overseeing the planning, scheduling, and coordinating of all distribution operations, construction, and asset management work in a safe and timely manner. The Supervisor Field Operations is expected to build an effective team through effective leadership and communication, planning, organization, and coaching.

DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):

Leadership:

• Build an effective team that performs and assists in the construction, operations, and maintenance of the distribution system.

• Responsible for all elements of employee relations, including hiring, training, performance appraisals, terminations, and resolving labour relations issues.

• Ensure all direct reports (including apprentices) receive proper training and development opportunities, sign Blue Book task sheets, identify training requirements, and review or manage individual performance on a regular basis.

Field Operations:

• Oversee the efficient utilization of resources to meet customer requirements.

• Ensure adequate resourcing levels through time approval, vacation/leave requests and on call resourcing.

• Approve and maintain the call schedule.

• Provide direction and communication to staff on changes to standards, practices and policies.

• Prioritize, schedule and complete work within required timelines in consultation with Supervisor Projects, Supervisor Field Scheduling and Supervisor Dispatch.

• Work with staff to ensure the electrical distribution system and all buildings/vehicles etc. are kept safe and reliable.

• Assist the Manager Field Operations in the management of capital and operating budgets.

• Build and maintain excellent working relationships with local customers, landowners, business owners, and community leaders.

• Complete required reports for the Manager Field Operations.

• Ensure employees adhere to work methods, safe work practices/policies; this includes investigating incidents or accidents and following up as required.

• Complete monthly site observations to ensure work is completed in a safe manner and that quality standards are adhered to.

• Special projects and other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

• Demonstrated effective written and verbal communication skills.

• Excellent decision making and problem-solving skills.

• Proven leadership skills in operations, construction, safety, planning, organization, building relationships, conflict resolution and the ability to deliver customer satisfaction.

• Proven ability to build relationships and lead effective teams.

• Ability to interpret and explain FortisAlberta safe work practices, safety regulations, and external regulations.

• Demonstrated writing abilities, organizational skills, competency with intermediate business computer applications (i.e., Microsoft Office; familiarity with SAP or mobile/field work applications would be an asset.)

• Working knowledge of FortisAlberta’s operations and construction practices and processes.

EDUCATION & EXPERIENCE

• Journeyman Power Line Technician, and 7 years of experience with the construction and operation of an electric distribution system are required.

• Minimum of 3 years of progressive supervisory/leadership experience is required.

• Project and/or budget management experience would be an asset.

• Experience working in a regulated environment, preferably within the electrical utility industry, would be an asset.

SPECIAL CONDITIONS:

• Frequent travel or overnight absences may be required.

• Valid Class 5 drivers permit.