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Added 3 mins ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 3 mins ago
O
Marketing Associate
O-HIVE.AI
Windsor, ON
- Full-time
Support email marketing campaigns and customer outreach activities.
Added 3 mins ago
H
Marketing Specialist
HockeyStickMan
Concord, ON
- Full-time
● Adapt messaging and creative across channels to support brand consistency, customer engagement, and campaign objectives.
Added 3 mins ago
S
store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
3 years retail / customer service management experience
Added 3 mins ago
Senior Manager - Program Management - Quebec Growth Program
Scotiabank
Montreal, QC
The Senior Program Manager, Program Management, Canadian Banking Transformation Office plays a key role in delivering complex, cross-functional programs that advance strategic priorities…
Added 3 mins ago
Portfolio Administrator, Scotia Jarislowsky Fraser - Montreal, QC
Scotiabank
Montreal, QC
The Portfolio Administrator works closely with the Relationship Manager(s) in the management of their overall book(s) of business, with a passion for providing client service excellence…
Added 3 mins ago
E
Administrator/General Manager/Executive Director
Extendicare
Maple, ON · Sherwood Court
- Full-time
Added 3 mins ago
G
Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Added 3 mins ago
SB
Warehouse Supervisor
Sleeman Breweries Ltd.
Vernon, BC
- Full-time
Reporting to the Warehouse Manager, the Warehouse Supervisor is responsible for leading a team of hourly employees to ensure warehouse operations run efficiently, safely, and on schedule.…
Added 3 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 18 mins ago
RP
Oncology Account Specialist - Western Canada - Vancouver
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…Columbia, Alberta & Saskatchewan. In this role, you will drive customer engagement, institutional account growth, and territory performance while collaborating with medical, marketing,…
Added 18 mins ago
W
Maintenance Manager (Manufacturing)
Wonderbrands
Calgary, AB
- Other
The Maintenance Leader - Manager assumes the role of a technical leader and has overall responsibility of the maintenance team for ensuring timely and quality repair of equipment, execution…
Added 18 mins ago
CH
Clinical Supervisor - Winnipeg/Portage La Prairie
CBI Home Health
Winnipeg, MB
- Full-time
Directs customer service inquiries to the appropriate personnel (e.g. manager).
Added 18 mins ago
Social Media Specialist
SALT XC
Toronto, ON
Work under the direction of the Social Media Manager to generate new social content ideas and craft community management guidelines that drive consumer engagement.
Added 18 mins ago
GD
COMBO - Seasonal Sales Associate - South Edmonton Common
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 18 mins ago
FL
Assistant Manager
Foot Locker
Surrey, BC
- Full-time
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the…
Added 33 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 33 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 34 mins ago
Inside Parts Salesperson - (Heavy Duty)
Velocity Vehicle Group
Edmonton, AB
Reporting directly to the Customer Experience Manager, the Inside Parts Sales position is responsible for providing centralized parts sales support and technical expertise to assist our…
Added 34 mins ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Role model and reinforce customer service expectations daily for all staff
Added 34 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 34 mins ago
BT
General Manager
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall…
Added 34 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Levis, QC · Montreal, QC
- Full-time
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Networks, Nimble learning, Strategic mindset, Teams
Added 34 mins ago
C
Branch Assistant
CIBC
London, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 34 mins ago
B
Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…

FortisBC

C&EM Program Specialist

Surrey, BC, Canada

Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes · Full-time

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Job details

Pay: Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes
Job type: Full-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

We’re always excited to meet talented people who are interested in joining FortisBC. We are recruiting year-round for this role and will have start dates at certain periods of the year. If your experience is a match, we’ll be in touch to start the conversation. Thanks for considering us - we’re looking forward to learning more about you!

Position Overview

You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off,

You are passionate about making an impact in a progressive energy industry, applying your skills to help advance sustainability initiatives while delivering meaningful outcomes for our customers and communities.

This may be the perfect opportunity for you as our Conservation and Energy Management department is looking to hire Program Specialists to work across a diverse portfolio of programs serving commercial, industrial, residential , and income-qualified customers.

Program Specialists work across a broad range of functions that support the successful delivery of conservation and energy management programs. Role responsibilities may range from rebate administration, marketing, evaluation and reporting, and process improvement to program development, innovation, and stakeholder engagement.

Regardless of the area of assignment, this role contributes to high-quality program delivery, drives participation and builds strong stakeholder and customer engagement.

In this role, you will:

Manage program operations from end to end, including application intake and approvals, customer support, escalations, invoice processing, rebate administration, compliance monitoring, and timely delivery of program incentives.
Consult with internal stakeholders (e.g. Key Account Managers, Energy Solutions Managers, Communications, Technical Advisors, etc.) to fulfill program/project delivery goals and training them on messaging, details and delivery tactics
Collaborate with contractors, vendors, and external partners to drive program awareness, participation, and successful delivery.
Prepare business cases for new programs, or modifications to existing programs, including substantiated justifications and cost-effectiveness analysis.
Build rapport with external and internal program partners and offer support as their industry expert
Manage program budgets, forecasts, performance metrics, reporting, and expenditure tracking to ensure effective use of resources.
Identify barriers and bottlenecks and implement customer feedback to evolve our program processes.
Support regulatory reporting, program evaluation, measurement and verification activities, and stakeholder presentations.

What it takes:

A Diploma in Marketing, Communications or a related discipline from a recognized program plus a minimum of three years of relevant experience with demonstrated success.
A Project Management Professional or Certified Energy Manager designation is considered an asset.
Previous experience with delivering and communicating DSM programs and experience working in a regulated utility would be an asset.
A proven track record in designing and delivering successful multi-stakeholder projects on time, budget and within scope.
Exceptional organizational, technical and analytical skills to support with measurement and verification activities and reporting.
A demonstrated ability to manage a team and to work independently to successfully execute projects.
A 'get it done right' and 'can do' perspective that fosters strengthened relationships through every engagement.

Additional Information

Applying now means you will begin our standard recruitment process - screening, interviews - so you’re ready for consideration when our hiring date approaches. Final hiring decisions will be confirmed closer to the start dates

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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More about this job

Responsibilities

The Program Specialist manages end-to-end program operations, including application intake, customer support, and rebate administration. They also collaborate with internal and external stakeholders to drive program participation, manage budgets, and implement process improvements.

Requirements

Candidates must have a diploma in Marketing, Communications, or a related discipline and at least three years of relevant experience. A proven track record in managing multi-stakeholder projects and strong analytical skills are required.

Skills

Program management
Customer journey mapping
Process improvement
Stakeholder engagement
Budget management
Data analysis
Regulatory reporting
Project management
Marketing
Communications
Energy management
Compliance monitoring
Business case development
Measurement and verification
Customer support

Benefits

Flexible work program
Competitive salary
Career development support
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Conservation and Energy Management
Renewable energy
Natural gas
Electricity
Propane
DSM programs
Regulated utility
Project Management Professional
Certified Energy Manager
Sustainability
Rebate administration
Stakeholder engagement
Budgeting
Forecasting
Compliance
Business cases
Process improvement
Customer engagement
Marketing
Communications

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