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Added 13 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Part-time
…under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in…
Added 13 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Full-time
…under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in…
Added 13 mins ago
T
Manager, Launch and Growth Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
As the Manager, Partner Operations, you will lead a portfolio of strategic programs that help grow and scale Thumbtack’s partnerships business. Reporting to the Senior Manager of…
Added 13 mins ago
Social Media Specialist
SALT XC
Toronto, ON
…are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our…
Added 13 mins ago
Creator Specialist
SALT XC
Toronto, ON
You will work closely with the Manager, Creator and broader team to support creator outreach, campaign execution, and content coordination - helping translate strategy into action under the…
Added 13 mins ago
A
Guest Service Agent - Night Auditor (Full Time)
AccorHotel
Edmonton, AB
- Full-time
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Added 28 mins ago
IC
Sales Account Manager
Infotek Consulting Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
Account Manager – Technology Sales | Career Transition Opportunity
Added 28 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 28 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 28 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
…the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking…
Added 28 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 58 mins ago
GE
Field Talent Acquisition Partner
GFL Environmental Inc.
Vaughan, ON
- Full-time
Hiring Manager Partnership: Act as a consultative talent advisor to district leadership and operations managers, aligning recruitment efforts with local workforce planning goals.
Added 1 hour ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Work closely with operations, professional practice, risk management, human resources, medical staff, and executive leadership to identify and mitigate legal risks.
Added 1 hour ago
Senior Manager, Learning, Growth & Experience
Bayshore
Mississauga, ON
If you are passionate about helping people grow, lead and thrive, the Senior Manager, Learning, Growth & Experience offers an opportunity to make an impact across Bayshore. This role is a…
Added 1 hour ago
T
Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Personal Banking Associate
TD
Barrie, ON
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Represent the broader Operations function while addressing complex customer and business issues across end-to-end processes.
Added 1 hour ago
T
Personal Banking Associate
TD
Prescott, ON
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Personal Banking Associate
TD
Waterford, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…serves as a trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee…
Added 1 hour ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Summerside, PE
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 1 hour ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- Full-time
Work closely with operations, professional practice, risk management, human resources, medical staff, and executive leadership to identify and mitigate legal risks.
Added 1 hour ago
FH
Bilingual Royal Service Supervisor (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
Learning programs through our Academies designed to sharpen your skills
Added 1 hour ago
C&EM Program Specialist
FortisBC
Surrey, BC
We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are…

FortisBC

C&EM Program Specialist

Surrey, BC, Canada

Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes · Full-time

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Job details

Pay: Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes
Job type: Full-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $81,300.00 to $95,600.00 Short-term Incentive Eligible: Yes Workplace Flexibility: Yes

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

We’re always excited to meet talented people who are interested in joining FortisBC. We are recruiting year-round for this role and will have start dates at certain periods of the year. If your experience is a match, we’ll be in touch to start the conversation. Thanks for considering us - we’re looking forward to learning more about you!

Position Overview

You're a master of workflows, and you know how to guide clients through an effortless customer journey. You're at your best when you collaborate and can harness others' insights to produce tangible process improvements and remarkable results. To top it all off,

You are passionate about making an impact in a progressive energy industry, applying your skills to help advance sustainability initiatives while delivering meaningful outcomes for our customers and communities.

This may be the perfect opportunity for you as our Conservation and Energy Management department is looking to hire Program Specialists to work across a diverse portfolio of programs serving commercial, industrial, residential , and income-qualified customers.

Program Specialists work across a broad range of functions that support the successful delivery of conservation and energy management programs. Role responsibilities may range from rebate administration, marketing, evaluation and reporting, and process improvement to program development, innovation, and stakeholder engagement.

Regardless of the area of assignment, this role contributes to high-quality program delivery, drives participation and builds strong stakeholder and customer engagement.

In this role, you will:

Manage program operations from end to end, including application intake and approvals, customer support, escalations, invoice processing, rebate administration, compliance monitoring, and timely delivery of program incentives.
Consult with internal stakeholders (e.g. Key Account Managers, Energy Solutions Managers, Communications, Technical Advisors, etc.) to fulfill program/project delivery goals and training them on messaging, details and delivery tactics
Collaborate with contractors, vendors, and external partners to drive program awareness, participation, and successful delivery.
Prepare business cases for new programs, or modifications to existing programs, including substantiated justifications and cost-effectiveness analysis.
Build rapport with external and internal program partners and offer support as their industry expert
Manage program budgets, forecasts, performance metrics, reporting, and expenditure tracking to ensure effective use of resources.
Identify barriers and bottlenecks and implement customer feedback to evolve our program processes.
Support regulatory reporting, program evaluation, measurement and verification activities, and stakeholder presentations.

What it takes:

A Diploma in Marketing, Communications or a related discipline from a recognized program plus a minimum of three years of relevant experience with demonstrated success.
A Project Management Professional or Certified Energy Manager designation is considered an asset.
Previous experience with delivering and communicating DSM programs and experience working in a regulated utility would be an asset.
A proven track record in designing and delivering successful multi-stakeholder projects on time, budget and within scope.
Exceptional organizational, technical and analytical skills to support with measurement and verification activities and reporting.
A demonstrated ability to manage a team and to work independently to successfully execute projects.
A 'get it done right' and 'can do' perspective that fosters strengthened relationships through every engagement.

Additional Information

Applying now means you will begin our standard recruitment process - screening, interviews - so you’re ready for consideration when our hiring date approaches. Final hiring decisions will be confirmed closer to the start dates

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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More about this job

Responsibilities

The Program Specialist manages end-to-end program operations, including application intake, customer support, and rebate administration. They also collaborate with internal and external stakeholders to drive program participation, manage budgets, and implement process improvements.

Requirements

Candidates must have a diploma in Marketing, Communications, or a related discipline and at least three years of relevant experience. A proven track record in managing multi-stakeholder projects and strong analytical skills are required.

Skills

Program management
Customer journey mapping
Process improvement
Stakeholder engagement
Budget management
Data analysis
Regulatory reporting
Project management
Marketing
Communications
Energy management
Compliance monitoring
Business case development
Measurement and verification
Customer support

Benefits

Flexible work program
Competitive salary
Career development support
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Conservation and Energy Management
Renewable energy
Natural gas
Electricity
Propane
DSM programs
Regulated utility
Project Management Professional
Certified Energy Manager
Sustainability
Rebate administration
Stakeholder engagement
Budgeting
Forecasting
Compliance
Business cases
Process improvement
Customer engagement
Marketing
Communications

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