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Added 22 mins ago
Systems Analyst, Application Development
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.
Added 3 hours ago
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
Sr. Analyst, Investment Accounting & Reporting (14 months)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
Reporting to the Senior Manager, Investment Accounting and Reporting, the Senior Analyst, Investment Accounting & Reporting is responsible for the General Ledger and performing accounting…
Added 4 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 4 hours ago
Customer Energy Management & Partnerships Analyst
Toronto Hydro
Toronto, ON
The Customer Energy Management & Partnerships Analyst is responsible for analysis and research to support the Customer Energy Management & Partnerships team, including: analysis of customer…
Added 4 hours ago
Asset Investment Analyst - Contract (18 Months)
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering, the Asset Investment Analyst provides engineering, analytical, and business planning support to advance the safe, reliable, and cost-effective…
Added 7 hours ago
Associate Director, AI Products Development Lead
Royal Bank of Canada
Halifax, NS
Full-time
…understanding of how AI can enhance detection accuracy and analyst…
Added 7 hours ago
System Analyst (Level 3)
Donna Cona
Ottawa, ON
Full-time
Donna Cona Inc. is currently seeking a Java Developer/Web Application Developer (Level 3), for one of our key government clients.
Added 9 hours ago
Senior Programmer Analyst (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
The Senior Programmer Analyst maintains business continuity for existing applications while progressively migrating business processes, data and functionality to sustainable enterprise…
Added 9 hours ago
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
Full-time
Reporting to the DTS Service Manager, the Technical Analyst supports the implementation, maintenance, and optimization of infrastructure services, including servers, networks, cloud…
Added 9 hours ago
Applications Support Senior Analyst - Asst Vice President
Citi
Mississauga, ON
Full-time
As a Senior Application Support Analyst, Assistant Vice President at Citi, you will take ownership of mission-critical production applications, ensuring the stability, performance, and…
Added 10 hours ago
Associate Director, AI Products Development Lead
RBC
Toronto, ON · Halifax, NS
Full-time
…understanding of how AI can enhance detection accuracy and analyst…
Added 10 hours ago
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
Contribute to internal documentation for both technical (DevOps, engineering) and non-technical (analyst, client) audiences.
Added 10 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 10 hours ago
Operations Process Analyst 1
FortisBC
Surrey, BC
Working knowledge of the fundamentals of computer systems, software development lifecycle, system and application software, protocols and standards.
Added 10 hours ago
Business Systems Analyst III
TD
Toronto, ON
Full-time
The ARCS pod within the Finance and Risk Platform is looking for a Business Systems Analyst. This role has a focus on delivering technology solutions for the ARCS application & delivery…
Added 10 hours ago
Business Application Analyst III
TD
Toronto, ON
Full-time
Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices
Added 11 hours ago
Senior System Analyst – Information Technology
Alberta Blue Cross
AB · Hybrid
Full-time
…business services at Alberta Blue Cross®. We are seeking a Senior System Analyst professional to join our Identity Solutions…
Added 12 hours ago
QA Laboratory Systems Analyst
LCBO
Toronto, ON
Full-time
…developmental support to Laboratory Information Management System (LIMS) and apply your thorough knowledge of Business Analysis and Quality Assurance operations to assist with furthering…
Added 12 hours ago
Enterprise Support Analyst
City of Windsor
Windsor, ON
Temporary
…support resource for an Enterprise Resource Planning (ERP) application (e.g., PeopleSoft, SAP, JD Edwards, Amanda, etc.), including responsibility for system troubleshooting, configuration,…
Added 12 hours ago
Process Plant Analyst
Agnico Eagle Mines Limited
Cochrane, ON
Full-time
…Detour Lake Mine are encouraged to self-identify during the job application process. This ensures that we can consider your application appropriately in line with our dedication to…
Added 12 hours ago
Business Analyst
PeopleToGo Inc.
Calgary, AB
Contract
Job Title: Business Analyst – SharePoint Migration/Microsoft 365
Added 12 hours ago
Corporate Coverage Graduate Analyst
BNP Paribas
Montreal, QC
Other
Throughout the 24-month rotational program, the analyst will spend some time within the corporate credit management teams ensuring they build the essential credit skills needed to become a…
Added 12 hours ago
Support Analyst
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
Full-time
Looking for a rewarding career where you can share your expertise in a Support Analyst capacity? Seize this opportunity to embody our organizational values within our Technology Services…
Added 12 hours ago
Applications Development Senior Programmer Analyst
Citi
Mississauga, ON
Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…

FortisBC

Operations Process Analyst 1

Surrey, BC, Canada

Pay: Branch: Gas Affiliation: MoveUP Employment Status: Full-Time Regular Salary: $2,926.00 Bi-weekly Short-term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

Branch: Gas Affiliation: MoveUP Employment Status: Full-Time Regular Salary: $2,926.00 Bi-weekly Short-term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Investigates reported process breakdowns and works collaboratively to analyze processes and procedures, perform gap analysis and determine root cause.
Researches, observes and identifies opportunities for process improvement.
Works with managers and users to document and design consistent, effective, and efficient process flow charts and maps.
Analyses and investigates system maintenance problems with existing operations systems and makes recommendations or takes action to resolve problems.
Verifies changes/additions and maintains control of system business parameter tables.
Manages the priority of corrective and adaptive system maintenance modifications for non-SAP applications and assists in the prioritization of corrective and adaptive system maintenance for SAP.
Documents system changes, prepares test scripts and conducts user acceptance testing of all changes.
Maintains records of test results for verification.
Provides direction to outsourced system maintenance providers programming corrective and adaptive system changes.
Researches system enhancement requirements based on business needs.
Works collaboratively with Managers and users to create consistent, effective, and efficient processes and makes recommendation to resolve process breakdowns.
Manages small assignments.
Develops, maintains and publishes user documentation and training materials with respect to both systems and processes.
Communicates both systems and process changes to users and other affected parties.
Coaches users in the effective and consistent use of Operations systems and processes
Provides end user system training, support, guidance and advice on existing operations systems and processes.
Coordinates and conducts training sessions.

Responsibilities

Completion of a recognized post-secondary certificate in a business related field or computer technology, or equivalent education.
Minimum of three years directly related experience.
Strong analytical and problem solving skills including ability to perform root cause analysis.
Good interpersonal & organizational skills.
Ability to work in unstructured team environments
Competence in managing small-sized assignments
Oral and written communications, presentation skills and adult training delivery ability.
Working knowledge of the fundamentals of computer systems, software development lifecycle, system and application software, protocols and standards.
Working knowledge of data processing, spreadsheet, statistical and specialized software in use in the department.
Knowledge of process improvement models.
Valid BC Driver’s license.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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More about this job

Responsibilities

The Operations Process Analyst investigates process breakdowns, performs root cause analysis, and identifies opportunities for process improvement. They also manage system maintenance, document process flows, and provide training and support to end users.

Requirements

Candidates must have a recognized post-secondary certificate in a business or computer-related field and at least three years of directly related experience. Strong analytical, problem-solving, and communication skills are required, along with a valid BC Driver's license.

Skills

Process analysis
Root cause analysis
Gap analysis
Process improvement
System maintenance
User acceptance testing
Test scripts
Documentation
Training delivery
Analytical skills
Problem solving
Interpersonal skills
Organizational skills
Data processing
Statistical software
Communication skills

Benefits

Competitive salary
Career development
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Operations Process Analyst
Process improvement
Root cause analysis
Gap analysis
System maintenance
SAP
User acceptance testing
Test scripts
Business parameter tables
Data processing
Statistical software
Process flow charts
Training materials
Energy provider
Renewable energy
Natural gas
Electricity
Propane
BC's Top Employers
Operations systems
Business analysis
Computer technology
Analytical skills
Problem solving
Interpersonal skills
Organizational skills
Communication skills
Presentation skills
Adult training

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