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Added 1 hour ago
Analyst, Business Systems
Fraser Health
Surrey, BC
Full-time
Are you passionate about improving healthcare through technology, collaboration, and innovation? Fraser Health is seeking a Business Systems Analyst to join the Enablement, Readiness and…
Added 1 hour ago
Analyst, Business Systems
Fraser Health
Surrey, BC
Full-time
The Analyst, Business Systems, Clinical Informatics – Direct Care, is responsible for providing a range of business and systems analysis and support services to direct care areas within…
Added 1 hour ago
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
Customer Energy Management & Partnerships Analyst
Toronto Hydro
Toronto, ON
The Customer Energy Management & Partnerships Analyst is responsible for analysis and research to support the Customer Energy Management & Partnerships team, including: analysis of customer…
Added 3 hours ago
Senior Coordinator, GIS & Data Management
GoodWork.ca
St. John's, NL · St Jones Within, NL
Full-time
Reporting to GIS / Database Analyst, the Senior Coordinator, GIS & Data Management will support the planning, implementation, monitoring, and reporting of restoration projects across…
Added 6 hours ago
IT Analyst
iA Financial Group (Industrial Alliance)
Montreal, QC
Full-time
As an IT Analyst, you will play a key role in supporting business partners, analyzing their needs, and delivering and evolving technology solutions for corporate sectors. You will also…
Added 6 hours ago
Data Analyst, Go-To-Market Sales Insights
CapitalG
Toronto, ON
Full-time
Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization…
Added 6 hours ago
Product Analyst
GamblingCareers.com
Montreal, QC
Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 7 hours ago
New Analyst Program
Clarity
Vancouver, BC
$65,000 to $85,000 CAD / year
Full-time
…learn quickly, and want to build a career where finance meets…
Added 7 hours ago
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
Full-time
Post-secondary education in Information Technology or a related field, or an equivalent combination of education, training, and experience may be considered.
Added 7 hours ago
Senior Analyst, Business Analysis And Insights - GIS
Walmart Canada
Mississauga, ON
Full-time
Position Summary...This role combines strong geospatial and technology expertise with structured problem solving to help the business address complex and ambiguous challenges. The role…
Added 7 hours ago
Strategic Finance Analyst
Actionstep
Remote, Canada
Full-time · Remote
The Strategic Finance Analyst is a core contributor to Actionstep’s Finance team. The role’s initial focus areas are core FP&A work, including forecasting and profitability analysis; gross…
Added 8 hours ago
Analyst, Pender Ventures (BC or Alberta)
Pender Ventures
Vancouver, BC
$90,000 to $110,000 CAD / year
Temporary
We are seeking an Analyst on a 24-month contract term, to join and grow with our team. In this role, you will support the investment team with identifying potential companies for…
Added 8 hours ago
Operations Support Analyst, eHealth -Internal Only
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
Full-time
Title: Operation Support Analyst, eHealth -Internal Only
Added 8 hours ago
Analyst, Pender Ventures (BC or Alberta)
Penderfund Capital Management
Vancouver, BC
Full-time · Temporary
We are seeking an Analyst on a 24-month contract term, to join and grow with our team. In this role, you will support the investment team with identifying potential companies for…
Added 8 hours ago
Business Systems Analyst
McCoy Corp
Edmonton, AB
The Business Systems Analyst partners with teams across the organization to improve business processes through effective use of technology. This role combines business analysis and…
Added 8 hours ago
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
Develop and maintain internal platforms, services, and RESTful APIs that support intelligence analysis, publication, and distribution.
Added 8 hours ago
Senior Security Analyst
Insight Global
Calgary, AB
Contract
Bachelor’s degree in Computer Science, Information Security, Information Technology, or a related field, or equivalent experience that demonstrates the same depth
Added 8 hours ago
Operations Process Analyst 1
FortisBC
Surrey, BC
Completion of a recognized post-secondary certificate in a business related field or computer technology, or equivalent education.
Added 9 hours ago
Data Analyst, Principal
Dayforce
Canada
As a Principal Data Analyst, you are a highly analytical, technically strong, forward-thinking problem solver who thrives on turning data into strategic insight and building modern decision…
Added 9 hours ago
Junior Cyber Security Analyst
JSI
Ottawa, ON
Full-time
As a Cyber Security Analyst, you will provide frontline monitoring, triage, and escalation support for JSI's cyber security program. This is an early-career individual contributor role with…
Added 9 hours ago
Senior Analyst, Technology Risk and Controls
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Our Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient, and leading solutions…
Added 10 hours ago
Senior AI Business Analyst
R Systems
Canada
Contract
We are seeking Senior AI Business Analyst serves as a strategic advisor, product analyst, and transformation leader responsible for identifying, shaping, and delivering Artificial…
Added 10 hours ago
QA Laboratory Systems Analyst
LCBO
Toronto, ON
Full-time
Do you want to use your outstanding business administration and laboratory systems analyst expertise to support product testing and safety functions, exploring new and innovative…
Added 10 hours ago
Business Analyst
Dexian
Toronto, ON
$45 to $50 CAD / hour
Contract
We are seeking a Business Analyst (IT) T3 to join our team in a partner-facing role, collaborating with Client Software Partners, ISVs, and System Integrators. The ideal candidate will have…

FortisBC

Operations Process Analyst 1

Surrey, BC, Canada

Pay: Branch: Gas Affiliation: MoveUP Employment Status: Full-Time Regular Salary: $2,926.00 Bi-weekly Short-term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

Branch: Gas Affiliation: MoveUP Employment Status: Full-Time Regular Salary: $2,926.00 Bi-weekly Short-term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Investigates reported process breakdowns and works collaboratively to analyze processes and procedures, perform gap analysis and determine root cause.
Researches, observes and identifies opportunities for process improvement.
Works with managers and users to document and design consistent, effective, and efficient process flow charts and maps.
Analyses and investigates system maintenance problems with existing operations systems and makes recommendations or takes action to resolve problems.
Verifies changes/additions and maintains control of system business parameter tables.
Manages the priority of corrective and adaptive system maintenance modifications for non-SAP applications and assists in the prioritization of corrective and adaptive system maintenance for SAP.
Documents system changes, prepares test scripts and conducts user acceptance testing of all changes.
Maintains records of test results for verification.
Provides direction to outsourced system maintenance providers programming corrective and adaptive system changes.
Researches system enhancement requirements based on business needs.
Works collaboratively with Managers and users to create consistent, effective, and efficient processes and makes recommendation to resolve process breakdowns.
Manages small assignments.
Develops, maintains and publishes user documentation and training materials with respect to both systems and processes.
Communicates both systems and process changes to users and other affected parties.
Coaches users in the effective and consistent use of Operations systems and processes
Provides end user system training, support, guidance and advice on existing operations systems and processes.
Coordinates and conducts training sessions.

Responsibilities

Completion of a recognized post-secondary certificate in a business related field or computer technology, or equivalent education.
Minimum of three years directly related experience.
Strong analytical and problem solving skills including ability to perform root cause analysis.
Good interpersonal & organizational skills.
Ability to work in unstructured team environments
Competence in managing small-sized assignments
Oral and written communications, presentation skills and adult training delivery ability.
Working knowledge of the fundamentals of computer systems, software development lifecycle, system and application software, protocols and standards.
Working knowledge of data processing, spreadsheet, statistical and specialized software in use in the department.
Knowledge of process improvement models.
Valid BC Driver’s license.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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More about this job

Responsibilities

The Operations Process Analyst investigates process breakdowns, performs root cause analysis, and identifies opportunities for process improvement. They also manage system maintenance, document process flows, and provide training and support to end users.

Requirements

Candidates must have a recognized post-secondary certificate in a business or computer-related field and at least three years of directly related experience. Strong analytical, problem-solving, and communication skills are required, along with a valid BC Driver's license.

Skills

Process analysis
Root cause analysis
Gap analysis
Process improvement
System maintenance
User acceptance testing
Test scripts
Documentation
Training delivery
Analytical skills
Problem solving
Interpersonal skills
Organizational skills
Data processing
Statistical software
Communication skills

Benefits

Competitive salary
Career development
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Operations Process Analyst
Process improvement
Root cause analysis
Gap analysis
System maintenance
SAP
User acceptance testing
Test scripts
Business parameter tables
Data processing
Statistical software
Process flow charts
Training materials
Energy provider
Renewable energy
Natural gas
Electricity
Propane
BC's Top Employers
Operations systems
Business analysis
Computer technology
Analytical skills
Problem solving
Interpersonal skills
Organizational skills
Communication skills
Presentation skills
Adult training

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