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Added 25 mins ago
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Resident Manager
Boardwalk
London, ON
- Full-time
Successful applicants must have a flexible schedule and be available to respond to all on-call needs outside of regular business hours
Added 40 mins ago
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Tech Lead - Fullstack
Xsolla
Canada
- Full-time
…full-stack architecture decisions, build scalable distributed systems, and drive shared platform strategies across backend, frontend, and cloud…
Added 40 mins ago
TL
Telephone Interviewer
The Logit Group, Inc.
ON · Ontario, Canada
- Part-time
Enter consumer and business professionals’ responses accurately into our systems.
Added 55 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…necessary for sustainable adoption of new policies, practices, systems, and…
Added 55 mins ago
MI
Actuarial Associate - Pricing
Millennium Insurance Corporation
Sherwood Park, AB
- Full-time
…and personal property (homeowners, tenants, condo) lines of…
Added 55 mins ago
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Senior Accountant, Indigenous External Financial Advisory Services
ACCA Careers
Prince George, BC
- Full-time
Work closely with Indigenous community and enterprise clients to assess their accounting systems and assist in delivering tailored capacity-building initiatives
Added 55 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce processes in a complex healthcare…
Added 55 mins ago
Q&
People & Culture Generalist, Programs
Quick & Easy Home and Auto Insurance
Welland, ON
- Full-time
…prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing…
Added 55 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 55 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 55 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with…
Added 55 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP…
Added 55 mins ago
AS
Senior Fiserv DNA Developer / Integration Consultant
Aequilibrium Software Inc.
Remote, Canada
- $70 to $90 CAD / hour
- Contract
- Remote
Project examples: One or two examples describing the business requirement, connected systems, your personal responsibilities and the production outcome.
Added 55 mins ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
…teams, you may partner closely with a product manager and lead developer to align member needs with business priorities and technical…
Added 1 hour ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Field of study: Accounting, Finance, Business Administration, or a related field.
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 1 hour ago
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General Manager
TOULA
Toronto, ON
- Full-time
…should excel in both the development and execution of strategic business plans while adeptly leading teams toward collective goals. We're seeking a dynamic, energetic leader, passionate…
Added 1 hour ago
TR
Journeyperson Millwright / Industrial Mechanic
The RMC Group of Companies
Edmonton, AB
- Full-time
…providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid…
Added 1 hour ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid…
Added 2 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…planning, resource allocation, cost and schedule estimation, business case development, public sector project management, and managing multiple projects concurrently. The successful…
Added 2 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Support execution of PHDU rollout and IIS delivery processes, identify barriers to progress, and ensure activities remain aligned with approved business objectives and analytics outcomes.
Added 2 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11617
Added 2 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 2 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 2 hours ago
SM
RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ10575

Fortra

Principal Professional Services Consultant

Canada

Expected Compensation: C$125,000 - C$155,000 · Full-time

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Job details

Pay: Expected Compensation: C$125,000 - C$155,000
Job type: Full-time
Experience: 6+ years of experience in Professional Services, Technical Consulting, Software Implementation, Solution Architecture, Systems Integration, or a related field.
Posting language: English
Posted: Oct 2, 2026

Original job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

We are seeking a highly experienced and collaborative Principal Professional Services Consultant to join our Services organization. In this role, you will work closely with customers and cross-functional teams to deliver successful implementations of Fortra's software solutions. You will serve as a technical leader, trusted advisor, and mentor, helping customers maximize the value of their investments while driving complex deployment and integration projects.

This position requires strong consulting expertise, advanced technical knowledge, and exceptional communication skills. The ideal candidate has a proven track record of leading enterprise software implementations, solving complex technical challenges, mentoring technical team members, and building strong customer relationships. Travel is required, and opportunities may include delivering formal training sessions for customers, partners, and internal teams.

What You'll Do

Customer Implementation & Solution Delivery

Lead the deployment and implementation of Fortra software solutions within customer environments.
Serve as a trusted technical advisor throughout the project lifecycle.
Support new and existing customers with complex implementation, configuration, integration, and usage scenarios.
Deliver consulting services and technical support both remotely and onsite.
Gather infrastructure and technical requirements to ensure successful deployment and interoperability with customer systems.
Develop implementation plans, deployment procedures, and production rollout strategies.
Identify and resolve technical issues through advanced troubleshooting and root cause analysis.
Develop custom scripts, utilities, integrations, and automation solutions to address customer requirements.
Translate complex technical concepts into clear, business-focused recommendations for customers and stakeholders.

Technical Leadership & Mentorship

Serve as a technical subject matter expert for one or more Fortra products, technologies, or specialized consulting disciplines.
Provide technical education, mentorship, and coaching to members of the Professional Services Technical Consulting team.
Promote best practices, operational efficiencies, and continuous learning across the team.
Share expertise related to software development, troubleshooting, DevOps methodologies, database technologies, and industry-leading platforms.
Assist with onboarding and development of new consulting team members.
Provide constructive feedback and guidance to support team growth and performance.

Project Leadership

Lead complex customer engagements with minimal supervision.
Manage project communications and stakeholder expectations throughout engagements.
Apply project management fundamentals, including: Risk management Communication planning Task tracking Issue escalation Change management
Ensure projects are delivered on time, within scope, and aligned to customer requirements.
Execute high-quality deliverables with minimal revisions.

Business Development & Customer Success

Build strong relationships with customers and partner organizations.
Identify opportunities to expand customer value and support additional service engagements.
Collaborate with Sales and Customer Success teams to identify solution expansion opportunities.
Contribute to Services revenue objectives while maintaining high billable utilization and customer satisfaction.
Drive continuous improvement through lessons learned and best-practice development.

Process Improvement & Operational Excellence

Continuously improve consulting methodologies, implementation processes, and delivery standards.
Recommend enhancements to business analysis and service delivery practices to improve outcomes and efficiency.
Contribute to the ongoing evolution of Professional Services tools, documentation, and operational processes.

Qualifications

6+ years of experience in Professional Services, Technical Consulting, Software Implementation, Solution Architecture, Systems Integration, or a related field.
Proven experience delivering enterprise software implementations and customer-facing technical consulting engagements.
Advanced technical expertise in one or more software platforms, technologies, or specialized solution areas.
Experience troubleshooting complex technical issues and driving resolution in customer environments.
Ability to develop scripts, integrations, automations, or technical utilities.
Strong understanding of software deployment, infrastructure, system integration, and application interoperability.
Excellent verbal, written, and presentation communication skills.
Demonstrated ability to work independently and manage competing priorities.
Strong leadership and mentoring capabilities.
Experience supervising, coaching, or guiding technical team members.
Exceptional customer engagement and relationship management skills.
Strong analytical and problem-solving skills with high attention to detail.
Ability to effectively explain technical concepts to non-technical audiences.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

We are an equal opportunity employer and encourage applications from candidates of all backgrounds.

We do not require Canadian work experience; all relevant experience will be considered. This posting is for a new position.

Expected Compensation: C$125,000 - C$155,000

At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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More about this job

Responsibilities

Lead complex customer implementations of Fortra software, including deployment, configuration, integration, troubleshooting, and rollout planning, while serving as a trusted technical advisor. Mentor consulting team members, manage project delivery and stakeholder expectations, support customer success and service growth, and improve consulting processes and standards.

Requirements

Requires at least six years of experience in professional services, technical consulting, software implementation, solution architecture, systems integration, or a related field, with a proven record of enterprise implementations and customer-facing technical work. Candidates should bring advanced technical expertise, scripting or automation ability, strong communication and problem-solving skills, and demonstrated leadership, mentoring, and customer relationship capabilities.

Skills

Enterprise Software Implementation
Technical Consulting
Solution Architecture
Systems Integration
Software Deployment
Infrastructure Requirements Gathering
Configuration
Advanced Troubleshooting
Root Cause Analysis
Scripting
Automation
Project Leadership
Risk Management
Technical Mentoring
Communication

Benefits

Competitive Benefits
Competitive Salaries
Personal and Professional Development Opportunities
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Fortra Software
Enterprise Software
Professional Services
Technical Consulting
Software Implementation
Solution Architecture
Systems Integration
Deployment
Configuration
Infrastructure
Application Interoperability
Technical Requirements
Custom Scripts
Integrations
Automation
Troubleshooting
Root Cause Analysis
DevOps Methodologies
Database Technologies
Project Management
Risk Management
Change Management
Stakeholder Communication
Customer Success
Business Development
Service Delivery
Continuous Improvement
Technical Mentoring
Customer Training

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