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Added 33 mins ago
GM
2027 Winter Co-op Infotainment Software Developer
General Motors
Markham, ON
- Full-time
Design, development and implementation of Infotainment requirements to continuously improve software functions and user experience using embedded software development frameworks in Android,…
Added 1 hour ago
NP
Project Manager
Newmar Power LLC
Burnaby, BC
- $120,000 to $138,000 USD / year
- Full-time
Experience in the development of electronic and software products, particularly for industrial and commercial applications.
Added 1 hour ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity, and rewards innovation, with competitive pay and great employee…
Added 1 hour ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 1 hour ago
AI
Mechanical Project Manager
Ainsworth Inc
Calgary, AB
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 1 hour ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 2 hours ago
VT
Sales Executive / Business Development Executive
Vareli Trexim Private Limited
NB · Chiasson Office, NB
- Full-time
Lead Generation, Closing sales, Daily Reporting
Added 2 hours ago
E
Intermediate/Senior Instrumentation & Controls Engineer
Engcomp
Saskatoon, SK
- Full-time
Design and Development: Lead the design and development of instrumentation and control systems, components, and products from concept through to production. Utilize industry-standard…
Added 3 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
Added 3 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of data lifecycle and hands-on experience with application development and AI tooling.
Added 3 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
Added 3 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 3 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
Added 3 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 3 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 3 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 3 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 4 hours ago
EL
Key Holder - 12 hours - The Cosmetics Company Store - Toronto Premium Outlets - Halton Hills, ON
Estée Lauder Companies
ON
- Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 4 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…communication skills, customer-centric leadership, and the ability to lead virtual teams across Microsoft, partner organizations, and customer stakeholders. The Copilot Cloud Solution…

Fortra

Principal Professional Services Consultant

Canada

Expected Compensation: C$125,000 - C$155,000 · Full-time

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Job details

Pay: Expected Compensation: C$125,000 - C$155,000
Job type: Full-time
Experience: 6+ years of experience in Professional Services, Technical Consulting, Software Implementation, Solution Architecture, Systems Integration, or a related field.
Posting language: English
Posted: Oct 2, 2026

Original job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

We are seeking a highly experienced and collaborative Principal Professional Services Consultant to join our Services organization. In this role, you will work closely with customers and cross-functional teams to deliver successful implementations of Fortra's software solutions. You will serve as a technical leader, trusted advisor, and mentor, helping customers maximize the value of their investments while driving complex deployment and integration projects.

This position requires strong consulting expertise, advanced technical knowledge, and exceptional communication skills. The ideal candidate has a proven track record of leading enterprise software implementations, solving complex technical challenges, mentoring technical team members, and building strong customer relationships. Travel is required, and opportunities may include delivering formal training sessions for customers, partners, and internal teams.

What You'll Do

Customer Implementation & Solution Delivery

Lead the deployment and implementation of Fortra software solutions within customer environments.
Serve as a trusted technical advisor throughout the project lifecycle.
Support new and existing customers with complex implementation, configuration, integration, and usage scenarios.
Deliver consulting services and technical support both remotely and onsite.
Gather infrastructure and technical requirements to ensure successful deployment and interoperability with customer systems.
Develop implementation plans, deployment procedures, and production rollout strategies.
Identify and resolve technical issues through advanced troubleshooting and root cause analysis.
Develop custom scripts, utilities, integrations, and automation solutions to address customer requirements.
Translate complex technical concepts into clear, business-focused recommendations for customers and stakeholders.

Technical Leadership & Mentorship

Serve as a technical subject matter expert for one or more Fortra products, technologies, or specialized consulting disciplines.
Provide technical education, mentorship, and coaching to members of the Professional Services Technical Consulting team.
Promote best practices, operational efficiencies, and continuous learning across the team.
Share expertise related to software development, troubleshooting, DevOps methodologies, database technologies, and industry-leading platforms.
Assist with onboarding and development of new consulting team members.
Provide constructive feedback and guidance to support team growth and performance.

Project Leadership

Lead complex customer engagements with minimal supervision.
Manage project communications and stakeholder expectations throughout engagements.
Apply project management fundamentals, including: Risk management Communication planning Task tracking Issue escalation Change management
Ensure projects are delivered on time, within scope, and aligned to customer requirements.
Execute high-quality deliverables with minimal revisions.

Business Development & Customer Success

Build strong relationships with customers and partner organizations.
Identify opportunities to expand customer value and support additional service engagements.
Collaborate with Sales and Customer Success teams to identify solution expansion opportunities.
Contribute to Services revenue objectives while maintaining high billable utilization and customer satisfaction.
Drive continuous improvement through lessons learned and best-practice development.

Process Improvement & Operational Excellence

Continuously improve consulting methodologies, implementation processes, and delivery standards.
Recommend enhancements to business analysis and service delivery practices to improve outcomes and efficiency.
Contribute to the ongoing evolution of Professional Services tools, documentation, and operational processes.

Qualifications

6+ years of experience in Professional Services, Technical Consulting, Software Implementation, Solution Architecture, Systems Integration, or a related field.
Proven experience delivering enterprise software implementations and customer-facing technical consulting engagements.
Advanced technical expertise in one or more software platforms, technologies, or specialized solution areas.
Experience troubleshooting complex technical issues and driving resolution in customer environments.
Ability to develop scripts, integrations, automations, or technical utilities.
Strong understanding of software deployment, infrastructure, system integration, and application interoperability.
Excellent verbal, written, and presentation communication skills.
Demonstrated ability to work independently and manage competing priorities.
Strong leadership and mentoring capabilities.
Experience supervising, coaching, or guiding technical team members.
Exceptional customer engagement and relationship management skills.
Strong analytical and problem-solving skills with high attention to detail.
Ability to effectively explain technical concepts to non-technical audiences.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

We are an equal opportunity employer and encourage applications from candidates of all backgrounds.

We do not require Canadian work experience; all relevant experience will be considered. This posting is for a new position.

Expected Compensation: C$125,000 - C$155,000

At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

Apply About employer

More about this job

Responsibilities

Lead complex customer implementations of Fortra software, including deployment, configuration, integration, troubleshooting, and rollout planning, while serving as a trusted technical advisor. Mentor consulting team members, manage project delivery and stakeholder expectations, support customer success and service growth, and improve consulting processes and standards.

Requirements

Requires at least six years of experience in professional services, technical consulting, software implementation, solution architecture, systems integration, or a related field, with a proven record of enterprise implementations and customer-facing technical work. Candidates should bring advanced technical expertise, scripting or automation ability, strong communication and problem-solving skills, and demonstrated leadership, mentoring, and customer relationship capabilities.

Skills

Enterprise Software Implementation
Technical Consulting
Solution Architecture
Systems Integration
Software Deployment
Infrastructure Requirements Gathering
Configuration
Advanced Troubleshooting
Root Cause Analysis
Scripting
Automation
Project Leadership
Risk Management
Technical Mentoring
Communication

Benefits

Competitive Benefits
Competitive Salaries
Personal and Professional Development Opportunities
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Fortra Software
Enterprise Software
Professional Services
Technical Consulting
Software Implementation
Solution Architecture
Systems Integration
Deployment
Configuration
Infrastructure
Application Interoperability
Technical Requirements
Custom Scripts
Integrations
Automation
Troubleshooting
Root Cause Analysis
DevOps Methodologies
Database Technologies
Project Management
Risk Management
Change Management
Stakeholder Communication
Customer Success
Business Development
Service Delivery
Continuous Improvement
Technical Mentoring
Customer Training

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