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Added 14 mins ago
Senior Account Executive, Strategic Accounts
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
Added 26 mins ago
Gestionnaire de comptes, Ventes internes
Cellcom Communications - Cellcom.ca
Montreal, QC
Full-time
Expérience avec les systèmes CRM (Salesforce, Dynamics ou équivalent) : un atout.
Added 26 mins ago
Senior Commercial Underwriter
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Toronto, ON · Scarborough, ON
Full-time
✔️ CIP, CRM, or related industry designation considered an asset
Added 26 mins ago
Learning Ecosystem Support Specialist
Canadian Red Cross
Canada
Full-time
…administration portal, eCommerce platform, Brightspace LMS, CRM integrations, identity services, and related applications. The role serves as the primary technical escalation point for…
Added 26 mins ago
Account Sales Specialist
Team Power Solutions
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Full-time
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Added 26 mins ago
Sales Representative
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…rental and purchase program, a customer relationship management (CRM) system, an intranet, a newsletter service, and remote technical support,…
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JobsMedia.io
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Industry designations (CAIB, CIP, FCIP, CRM) considered an asset.
Added 27 mins ago
Sales Manager
Convoy Supply
Toronto, ON · Etobicoke, ON
Full-time
Proficiency with CRM systems, preferably Salesforce, and Microsoft Office applications including Excel.
Added 27 mins ago
Business Development Representative in Personal Finance
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
Full-time
Utilize customer relationship management (CRM) tools to track client interactions and manage leads.
Added 27 mins ago
Commercial Lines Account Executive
JobsMedia.io
Toronto, ON
Full-time
Willing to complete CAIB, CIP, and/or CRM designations (completed designations are an asset).
Added 27 mins ago
Sales Development Representative
Odyssey Global
Toronto, ON
Full-time
This role is ideal for someone who is process-driven, comfortable with outbound motions, and able to work across lead lists, inbound signals, and CRM-based workflows.
Added 27 mins ago
Amazon Connect Engineer
Epsilon Solutions Ltd.
Toronto, ON
Full-time
Experience with CRM integrations such as Salesforce, Zendesk, or similar platforms.
Added 27 mins ago
Outside Sales Representative, Industrial Automation & Electrical
Manufacturers Automation (ManuAuto)
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Strong organizational, time-management, and CRM skills, with a data-driven approach to tracking activities and results
Added 27 mins ago
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
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Added 28 mins ago
Marketing Operations Analyst - 12 Month Contract
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Support data quality assurance and reporting by ensuring the accuracy, integrity, and consistency of marketing and CRM data through routine audits, validation, and cleanup activities.…
Added 28 mins ago
Data Analyst
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Experience working with enterprise applications such as Salesforce, Dayforce, Greenhouse, or similar CRM, ATS, HRIS, or SaaS platforms.
Added 28 mins ago
Development Coordinator or Director
L'Arche Canada Inc.
London, ON
Full-time
Experience using or learning CRM/database systems (e.g. DonorPerfect).
Added 44 mins ago
Client Relationship Manager, Commercial Banking - Edmonton
Scotiabank
Edmonton, AB
As a Client Relationship Manager (CRM) within Canadian Commercial Banking at Scotiabank, you will play a key role in supporting the success of Canadian businesses in the growth segment with…
Added 44 mins ago
Event and Fundraising Specialist
Halton Women s Place
Burlington, ON
$55,000 to $61,000 CAD / year
Temporary
Experience with event fundraising or CRM platforms is an asset.
Added 44 mins ago
Outside Sales Representative
Britespan Building Systems Inc
Wingham, ON
$75,000 to $140,000 CAD / year
Full-time
Experience using CRM software and Microsoft Office
Added 44 mins ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 44 mins ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 44 mins ago
Business Development Manager
Fire safety and protection LLC
Ottawa, ON
$75,000 to $95,000 CAD / year
Full-time
· Proficiency with CRM systems and standard business software applications.
Added 44 mins ago
Employment Counsellor
VPI INC.
Ajax, ON
Up to $50,282 CAD / year
Full-time · Contract
Maintain complete and up-to-date client files across multiple CRM databases and internal portals, including case notes, action plan items, and calendar entries.
Added 44 mins ago
Product Owner (Field Services)
Xplore Inc
Fredericton, NB · Woodstock, NB · Cornwall, ON · Markham, ON · Calgary, AB
Full-time
…order management, dispatch, scheduling, and technicians, with CRM and related customer engagement technologies as closely connected, secondary platforms. You'll work cross-functionally to…

Fortrea

Clinical Operations Manager (COM) - Montreal, Canada - Hybrid

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Fortrea's FSP team is hiring a Clinical Operations Manager in Montreal, Canada

Must be bilingual in French & English

Candidates with strong organizational skills, attention to details, and the ability to manage financial processes effectively will be particularly well suited for the role

Hybrid role in Montreal office 2-3 days per week

Job Overview

Accountable for execution and oversight of local operational clinical trial activities and has ownership, oversight, and impact on local regulatory and financial compliance, at a country operations level at the client. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up. The ability to indirectly influence investigators, vendors, external partners, and country managers to deliver these commitments is a must. This includes adhering to budget targets and agreed payment timelines, addressing and resolving issues, maintaining expertise in country-based regulations, laws and procedures with minimal support from the client management. Requires skilled knowledge of budget and contract negotiations, the local ethics, legislation and regulatory environment, submission and approval processes, development of local Informed Consent as well as other site ready and ongoing study deliverables. Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally.

Summary Of Responsibilities

FINANCIAL (as applicable):
Assistance with the ownership of country and site budgets.
Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.
Oversight and tracking of clinical research-related payments.
Payment reconciliation at study close-out.
COUNTRY SUBMISSIONS and LOCAL LANGUAGE MATERIALS (as applicable):
Responsible for execution and oversight of clinical trial country submissions and approvals for assigned protocols.
Development of local language materials including local language Informed Consents and translations.
Works in partnership with IRB/IEC and Regulatory Authority in submission and approval related interactions for assigned protocols.
MANAGEMENT and QUALITY OVERSIGHT:
Responsible for managing country deliverables, timelines, and results for assigned protocols to meet country commitments.
Contributes to the development of local SOPs.
COLLABORATION:
Works in close collaboration internally with Clinical country operations (CRD, CRM, CTC, CRA), Country Quality Manager (CQM), Finance, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Business Compliance, Legal and regional operations, Head Quarter functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones.
Collaborates closely with Regional Operations to align country timelines for assigned protocols. Provides support and oversight to local vendors as applicable.
LOCAL PROCESS OVERSIGHT: (as applicable):
Responsible for clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management.
Enters and updates country information in clinical, regulatory, safety and finance systems.
And all other duties as needed or assigned.

Qualifications (Minimum Required)

University/college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution, nursing certification, medical or laboratory technology.
Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
In lieu of the above requirement, candidates with a minimum of four (4) or more years of relevant clinical research experience in pharmaceutical or CRO industries or experience in a health care setting will be considered.
Thorough knowledge of ICH Guidelines and GCP including a basic understanding of regulatory requirements in other countries
Thorough understanding of the drug development process
Fluent in local office language and in English, both written and verbal

Experience (Minimum Required)

Good organizational and time management skills.
Working knowledge of ICH, FDA, local regulatory requirements, IRB/IEC and other applicable regulations/guidelines; familiarity with investigator start up documents; previous interaction with operational project team and investigative sites preferred.
Excellent communication skills, oral and written.
Self-motivation with the ability to work under pressure to meet deadlines. Works well independently and in a team environment.
Detail and process oriented.
Positive attitude and approach.
Interact with internal and external customers with a high degree of professionalism and discretion.
Multi-tasking capability.
Good computer skills with good working knowledge of a range of computer packages.
Ability to lead and develop junior staff.
Flexible and adaptable to a developing work environment.
Minimum of four-six (4-6) years of clinical research experience.

Learn more about our EEO & Accommodations request here.

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More about this job

Responsibilities

Oversee country-level clinical trial operations, submissions, approvals, budgets, contracts, payments, timelines, and regulatory compliance. Coordinate with internal teams, sites, vendors, ethics committees, and regulatory authorities to deliver country commitments and manage local processes and risks.

Requirements

Requires a degree or relevant equivalent experience, at least 4–6 years of clinical research experience, and thorough knowledge of ICH, GCP, and applicable regulatory requirements. Candidates must be fluent in French and English and demonstrate strong organization, communication, time management, attention to detail, and the ability to work independently and lead junior staff.

Skills

Clinical Trial Operations
Country Submissions and Approvals
Financial Oversight
ICH Guidelines
Good Clinical Practice
Regulatory Compliance
Informed Consent Development
Risk Management
Project and Timeline Management
Vendor Oversight
Payment Reconciliation
Cross-Functional Collaboration
Local Language Materials
Staff Leadership
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Clinical Research
Clinical Trials
ICH Guidelines
Good Clinical Practice
Regulatory Requirements
Country Submissions
Regulatory Approvals
IRB/IEC
Informed Consent
Budget Management
Contract Negotiation
Fair Market Value
Clinical Research Payments
Payment Reconciliation
Risk Management
Standard Operating Procedures
Study Start-Up
Investigator Start-Up Documents
Vendor Management
Site Management
Clinical Trial Agreements
Local Language Translations
Clinical Supplies Management
Import and Export Requirements
Archiving and Retention
Regulatory Compliance
Pharmaceutical Industry
CRO
French and English

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