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Added 4 mins ago
Marketing Lead
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Added 4 mins ago
Stage - Hiver 2027 - Administration des contrats, analyse des ventes et marketing / Internship - Winter 2027 - Contract Administration, Sales Analysis & Marketing
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Solutions Designer – Senior - RQ11310
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Solutions Designer – Senior - RQ11310
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Software Developer – CRM – Senior - RQ11661
S M Software Solutions Inc
Toronto, ON
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Added 1 hour ago
Software Developer – CRM – Senior - RQ11660
S M Software Solutions Inc
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Internship
We are looking for a highly experienced Senior Software Developer – CRM to support the configuration, development, integration, and implementation of Microsoft Dynamics 365 solutions for…
Added 1 hour ago
Software Developer – CRM – Senior - RQ11661
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced Senior Software Developer – CRM to support the configuration, development, integration, and implementation of Microsoft Dynamics 365 solutions for…
Added 1 hour ago
Software Developer – CRM – Senior - RQ11660
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced Senior Software Developer – CRM to support the configuration, development, integration, and implementation of Microsoft Dynamics 365 solutions for…
Added 1 hour ago
Software Developer – CRM – Senior - RQ11660
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced Senior Software Developer – CRM to support the configuration, development, integration, and implementation of Microsoft Dynamics 365 solutions for…
Added 1 hour ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Solutions Designer with strong experience in Oracle Siebel CRM and Adobe AEM technologies. The successful candidate will be responsible for designing technology…
Added 1 hour ago
Marketing Coordinator
Marcon
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$65,000 to $85,000 CAD / year
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Added 1 hour ago
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Experience working with CRM, finance, document management or other business software.
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Regional Sales Manager
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Project Manager IT - SaaS
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Experience in implementation project of CRM and/or ERP
Added 2 hours ago
Clinical Operations Manager (COM) - Montreal, Canada - Hybrid
Fortrea
Canada
Full-time
Works in close collaboration internally with Clinical country operations (CRD, CRM, CTC, CRA), Country Quality Manager (CQM), Finance, Medical Affairs, Regulatory Affairs,…
Added 2 hours ago
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Contract
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Added 2 hours ago
Product Manager, Salesforce Platform
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Fortrea

Clinical Operations Manager (COM) - Montreal, Canada - Hybrid

Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Fortrea's FSP team is hiring a Clinical Operations Manager in Montreal, Canada

Must be bilingual in French & English

Candidates with strong organizational skills, attention to details, and the ability to manage financial processes effectively will be particularly well suited for the role

Hybrid role in Montreal office 2-3 days per week

Job Overview

Accountable for execution and oversight of local operational clinical trial activities and has ownership, oversight, and impact on local regulatory and financial compliance, at a country operations level at the client. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up. The ability to indirectly influence investigators, vendors, external partners, and country managers to deliver these commitments is a must. This includes adhering to budget targets and agreed payment timelines, addressing and resolving issues, maintaining expertise in country-based regulations, laws and procedures with minimal support from the client management. Requires skilled knowledge of budget and contract negotiations, the local ethics, legislation and regulatory environment, submission and approval processes, development of local Informed Consent as well as other site ready and ongoing study deliverables. Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally.

Summary Of Responsibilities

FINANCIAL (as applicable):
Assistance with the ownership of country and site budgets.
Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.
Oversight and tracking of clinical research-related payments.
Payment reconciliation at study close-out.
COUNTRY SUBMISSIONS and LOCAL LANGUAGE MATERIALS (as applicable):
Responsible for execution and oversight of clinical trial country submissions and approvals for assigned protocols.
Development of local language materials including local language Informed Consents and translations.
Works in partnership with IRB/IEC and Regulatory Authority in submission and approval related interactions for assigned protocols.
MANAGEMENT and QUALITY OVERSIGHT:
Responsible for managing country deliverables, timelines, and results for assigned protocols to meet country commitments.
Contributes to the development of local SOPs.
COLLABORATION:
Works in close collaboration internally with Clinical country operations (CRD, CRM, CTC, CRA), Country Quality Manager (CQM), Finance, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Business Compliance, Legal and regional operations, Head Quarter functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones.
Collaborates closely with Regional Operations to align country timelines for assigned protocols. Provides support and oversight to local vendors as applicable.
LOCAL PROCESS OVERSIGHT: (as applicable):
Responsible for clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management.
Enters and updates country information in clinical, regulatory, safety and finance systems.
And all other duties as needed or assigned.

Qualifications (Minimum Required)

University/college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution, nursing certification, medical or laboratory technology.
Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
In lieu of the above requirement, candidates with a minimum of four (4) or more years of relevant clinical research experience in pharmaceutical or CRO industries or experience in a health care setting will be considered.
Thorough knowledge of ICH Guidelines and GCP including a basic understanding of regulatory requirements in other countries
Thorough understanding of the drug development process
Fluent in local office language and in English, both written and verbal

Experience (Minimum Required)

Good organizational and time management skills.
Working knowledge of ICH, FDA, local regulatory requirements, IRB/IEC and other applicable regulations/guidelines; familiarity with investigator start up documents; previous interaction with operational project team and investigative sites preferred.
Excellent communication skills, oral and written.
Self-motivation with the ability to work under pressure to meet deadlines. Works well independently and in a team environment.
Detail and process oriented.
Positive attitude and approach.
Interact with internal and external customers with a high degree of professionalism and discretion.
Multi-tasking capability.
Good computer skills with good working knowledge of a range of computer packages.
Ability to lead and develop junior staff.
Flexible and adaptable to a developing work environment.
Minimum of four-six (4-6) years of clinical research experience.

Learn more about our EEO & Accommodations request here.

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More about this job

Responsibilities

Oversee country-level clinical trial operations, regulatory submissions, budgets, contracts, payments, timelines, and local compliance for assigned protocols. Coordinate with internal teams, sites, vendors, ethics committees, and regulatory authorities, while managing local processes and mitigating operational risks.

Requirements

Requires a relevant university or college degree, or equivalent experience, and at least 4–6 years of clinical research experience. Candidates must be fluent in French and English and have knowledge of ICH, GCP, local regulatory requirements, and clinical trial operations.

Skills

Clinical Trial Operations
Country-Level Regulatory Compliance
Budget Management
Contract Negotiation
Clinical Trial Submissions
Informed Consent Development
Risk Management
ICH Guidelines
Good Clinical Practice
Project Management
Payment Reconciliation
Vendor Management
Stakeholder Collaboration
Quality Oversight
Team Leadership
French and English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Clinical Research
Clinical Trial Operations
ICH Guidelines
Good Clinical Practice
Regulatory Compliance
Country Submissions
Regulatory Authority
IRB/IEC
Informed Consent
Clinical Trial Budgets
Contract Negotiation
Fair Market Value
Payment Reconciliation
Study Start-Up
Risk Management
Vendor Management
Clinical Trial Agreements
Local Standard Operating Procedures
Clinical Supplies Management
Import and Export Requirements
Document Filing and Archiving
Pharmacovigilance
Finance Systems
Regulatory Systems
French
English

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