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Forward Insurance Managers Ltd.

Senior Personal Lines Underwriter

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Salary Range: CAD $60,000-$75,000 · Full-time

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Job details

Pay: Salary Range: CAD $60,000-$75,000
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 5 years in the personal lines insurance industry with hands-on underwriting or broker experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

As an independently owned InsurTech MGA, Forward Insurance Managers Ltd. fuses traditional underwriting expertise with next-generation technology to deliver what brokers want: underwriting expertise and service that doesn't disappoint. If you're passionate about customer experience and happen to appreciate the colour fuchsia, you've found your people.

Location: Downtown Vancouver, BC | 100% In-Office

Key Accountabilities:

Assess and underwrite specialty personal lines risks with precision, applying your authority level to make confident decisions that drive business growth.
Be the go-to resource for our brokers - answering inquiries with expertise, solving problems proactively, and building relationships that turn one-time quotes into long-term partnerships.
Execute underwriting instructions for renewals, endorsements, cancellations, and new business.
Champion Forward's culture, values, and brand promise.

Qualifications:

Minimum 5 years in the personal lines insurance industry with hands-on underwriting or broker experience.
CAIB, CIP, or other relevant industry designations (or active progression toward completion).
Exceptional written and verbal communication skills - you can explain coverage nuances clearly and build rapport with brokers.
Customer service instincts that go beyond the transactional - you genuinely care about solving problems and exceeding expectations.
Advanced proficiency with MS Office and comfort learning new underwriting platforms - tech-savvy is essential in our environment.
Proven ability to perform under pressure and consistently deliver without compromising quality.
Collaborative, inclusive, and transparent working style - you thrive in team environments and believe the best ideas come from open dialogue.
Successful completion of a criminal record check.

Salary Range: CAD $60,000-$75,000

*Actual pay may be below or above range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

Ready to move Forward?

Apply here or send your resume to careers@forwardinsurance.ca

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More about this job

Responsibilities

Assess and underwrite specialty personal lines risks within assigned authority, making sound decisions that support business growth. Support brokers by responding to inquiries, resolving problems, building lasting relationships, and processing renewals, endorsements, cancellations, and new business.

Requirements

Candidates need at least five years of personal lines insurance experience, with hands-on underwriting or broker experience, and a CAIB, CIP, or other relevant designation or active progress toward one. They should have strong communication and customer service skills, advanced Microsoft Office proficiency, comfort learning underwriting platforms, the ability to perform under pressure, a collaborative working style, and must pass a criminal record check.

Skills

Personal Lines Underwriting
Risk Assessment
Customer Service
Written Communication
Verbal Communication
Problem Solving
Renewals
Endorsements
Cancellations
New Business Underwriting
Microsoft Office
Underwriting Platforms
Decision-Making
Team Collaboration
Working Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
Specialty Personal Lines
Underwriting
Risk Assessment
Underwriting Authority
Broker Support
Broker Relationships
Customer Experience
Customer Service
Renewals
Endorsements
Cancellations
New Business
CAIB
CIP
Microsoft Office
Underwriting Platforms
Insurance
InsurTech
Managing General Agent
Criminal Record Check

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