Client Experience Assistant (Trinity Bellwoods - Dundas West)
- Toronto, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a part-time Client Experience Assistant at Trinity Bellwoods (Dundas/Bathurst). This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!
Company
Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun!
Position Overview
We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality.
The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing, invoicing, collections and creating email communication would be an asset. The ideal candidate should have availability on Tuesdays and Thursdays (12pm - 8pm) and Saturdays (9am-5pm).
Responsibilities include:
Company
Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun!
Position Overview
We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality.
The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing, invoicing, collections and creating email communication would be an asset. The ideal candidate should have availability on Tuesdays and Thursdays (12pm - 8pm) and Saturdays (9am-5pm).
Responsibilities include:
- High quality interactions with clients of the facility
- Delivering client services such as inquiries, bookings, payments
- Administrative tasks as assigned
- Maintenance and upkeep of the facility
- Understanding and selling related health care services and products
- Preparing and implementing marketing events
- Developing and delivering company promotions and onsite marketing events
- Smiling, laughing and having a good time!
- Leadership
- Multitasking
- Detail and process oriented
- Meet deadlines
- Creative and energetic
- Telephone AND in-person communication skills
More about this job
Responsibilities
Engage with clients and provide high-quality service, including handling inquiries, bookings, and payments. Support clinic administration and upkeep, promote related services and products, and help plan and deliver promotions and marketing events.
Requirements
The role calls for an enthusiastic, service-oriented candidate with customer service experience, ideally in fitness, retail, catering, or hospitality. Availability is requested on Tuesdays and Thursdays from 12 p.m. to 8 p.m. and Saturdays from 9 a.m. to 5 p.m.; billing, invoicing, collections, and email communication experience are assets.
Skills
- Leadership
- Multitasking
- Attention To Detail
- Process Orientation
- Deadline Management
- Creativity
- Energy
- Telephone Communication
- In-Person Communication
- Customer Service
- Client Engagement
- Billing
- Invoicing
- Collections
- Marketing
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Healthcare
- Marketing
Keywords
- Physiotherapy
- Chiropractic
- Massage Therapy
- Client Experience
- Customer Service
- Client Engagement
- Inquiries
- Bookings
- Payments
- Billing
- Invoicing
- Collections
- Email Communication
- Clinic Administration
- Facility Maintenance
- Health Care Services
- Health Care Products
- Marketing Events
- Promotions
- Telephone Communication
- In-Person Communication
- Leadership
- Multitasking
- Deadline Management