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Added 4 mins ago
Senior Security Architect
Medavie
AB · MB · Moncton, NB · NB · NL · NS · ON · PE · Montreal, QC · MBC NB Head Office Moncton
Full-time
The Senior Security Architect provides deep expertise across security domains - including cloud, identity, network, data protection, application security, and zero trust - and drives the…
Added 17 mins ago
Senior Quality Assurance Engineer
e-STORAGE
Kitchener, ON
Full-time
…readiness of leading-edge EMS software platforms used for energy solution digitalization and operating grid energy systems. With peers and architect, you will design and execute an…
Added 3 hours ago
Power Platform & Copilot Studio Architect
Softchoice
Calgary, AB · AB · NS · Oakville, ON · Ottawa, ON · Toronto, ON · Nova Scotia, Nova
…recurring judgment in Microsoft-centered engagements: when a solution belongs on low-code, when it belongs in fully custom development, and when the right answer is a hybrid of both - and…
Added 4 hours ago
Lead Architect – Warehouse & Inventory Solutions
Saputo Inc.
Georgetown, ON · Montreal, QC
Full-time
The IT Architect – Warehouse and Inventory Management is accountable for the solution architecture, design, and technical direction of Saputo’s warehousing solutions, with primary focus on…
Added 4 hours ago
Software Solution Architect
Embross
Richmond Hill, ON
$115,000 to $135,000 CAD / year
As a Solution Architect, you will play a critical role in shaping the future of our technology stack and solutions. This is more than a technical role, it is an opportunity to influence…
Added 6 hours ago
Senior Data Platform Engineer
Norton Rose Fulbright
Toronto, ON · Calgary, AB
Full-time
…collaborating closely with DevOps Engineers, Business Applications, Data Architect, Enterprise Architect, and Security Analysts teams to deliver reliable, secure, and highly available…
Added 6 hours ago
IT - Azure Applications Architect
Mohawk Medbuy Corporation (MMC)
London, ON · Burlington, ON
…redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 7 hours ago
Lead Solutions Architect, Enterprise Technology Services
Manulife
Toronto, ON
Full-time
The Lead Solutions Architect is a senior technical leader who partners with Manulife business, product, operations, and external partners to design and deliver secure, scalable, and…
Added 7 hours ago
Developer 3
Symcor
Mississauga, ON
Architect and design scalable, reliable, and secure technical solutions that meet business requirements.
Added 10 hours ago
Data Architect
Insight
Toronto, ON
Full-time
As a Data Architect, you will serve as a senior technical leader responsible for designing modern data strategies, target-state architectures, and scalable data platforms that enable…
Added 10 hours ago
Assistant Manager, Enterprise Platform Administration & Enablement
Carleton University
Ottawa, ON
Other
…cloud platforms that support Enterprise Application and digital solution delivery. This role ensures that platforms such as Microsoft Power Platform, Microsoft Fabric, SharePoint for…
Added 13 hours ago
Lead Engineer
Raymond James Ltd.
Vancouver, BC
Full-time
Develop and maintain automated control-evidence capabilities, including backup compliance reporting, ticket automation, certificate lifecycle reporting, and configuration-data accuracy.
Added 13 hours ago
Senior/Principal Enterprise Architect (Level 18 & Level 19) - EN 425
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Operating within a robust end-to-end architecture governance flow from strategy, objectives and key results to solution design review and strategic monitoring, the Senior Enterprise…
Added 13 hours ago
Data Architect
Insight Enterprises, Inc.
Toronto, ON
As a Data Architect, you will serve as a senior technical leader responsible for designing modern data strategies, target-state architectures, and scalable data platforms that enable…
Added 13 hours ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Montreal, QC
Full-time
…reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native…
Added 13 hours ago
Spécialiste principal.e DevOps // Senior DevOps Specialist
SSENSE
Montreal, QC
Full-time
…end-to-end while collaborating across Engineering, Security, and Data teams. This role directly improves platform uptime, reduces infrastructure cost, and increases engineering velocity…
Added 14 hours ago
Solution Integration Architect
Plan Group Inc.
Vaughan, ON
Full-time
As Our Solution Integration Architect You Will
Added 14 hours ago
Sr. Solution Manager, SAP Logistics
McKesson
Mississauga, ON
Full-time
This role operates as a hands-on, architect-level technology leader. It translates complex distribution and logistics needs into scalable solution designs, roadmaps, investment priorities,…
Added 14 hours ago
Solution Architect
BMO
Toronto, ON · SCC
Full-time
As a Solution Architect, you will design and architect enterprise technology solutions that seamlessly integrate business processes, applications, data, infrastructure, and security. You…
Added 14 hours ago
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
Full-time
…the underlying methodology (diagnostic rigor, cross-source data reconciliation, quantified business cases) designed to generalize to future transformation priorities as GTO's agenda…
Added 14 hours ago
E-Commerce & Dynamics 365 Integration SME Solution Architect (35292)
Myticas Consulting
Toronto, ON
Contract
E-Commerce Solution Architect with Microsoft Dynamics 365 integration expertise.
Added 14 hours ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
Added 14 hours ago
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
Contract
Own end-to-end solution design across application architecture, APIs, data flows, integrations, cloud infrastructure, security, observability, deployment, and production readiness.
Added 14 hours ago
SAP Solution Architect – Integrated Toolchain (35774)
Myticas Consulting
Toronto, ON
Contract
Myticas Consulting is seeking a senior SAP Solution Architect for an approved transformation project with a leading global systems integrator for our Toronto clinet. This is a HYBRID…
Added 14 hours ago
Product & Pricing Architect (35728)
Myticas Consulting
Toronto, ON
Full-time
We are seeking an experienced Product & Pricing Architect to provide senior functional and solution leadership for the implementation of SaaS-based banking product and pricing solutions.

Foundever

Lead Solutions Architect, AI Build & Delivery

Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

ABOUT FOUNDEVER

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for 750+ of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

ABOUT THIS ROLE

We are building an AI Professional Services practice from the ground up. We need a technically savy Lead Architect who can own the build end-to-end: from client brief to working prototype, from prototype to production, and from solo contributor to the technical anchor of a growing team.

This is a rare founding opportunity. You will personally ship the first solutions, establish what great AI delivery looks like at Foundever, and grow into a Tech Lead role as the practice scales. You will work closely with Sales, Product, and client stakeholders - bringing engineering credibility and realistic delivery judgment to every engagement.

WHAT YOU'LL DO

1. Client Delivery & Technical Build

Be the primary builder in every early client engagement - take a scoped brief to a working prototype within days, not weeks
Design and deliver tailored AI solutions using LLMs, agents, RAG pipelines, and AI-assisted development workflows - from discovery through go-live
Build live demos and proof-of-concepts that directly support deal closure, working alongside commercial stakeholders
Own technical quality across all solutions: security, scalability, maintainability, and production readiness
Lead the transition of delivered solutions to production - including monitoring, cost control, reliability, and support handoff
Apply responsible AI delivery standards: data privacy, model selection, prompt and version management, and safeguards where required

2. Commercial & Scoping Judgment

Assess client needs and determine the best solution path: EverSuite capability, off-the-shelf tooling, or custom AI build
Estimate build costs with precision - time, infrastructure, tooling, and ongoing maintenance
Join client scoping sessions and technical discovery calls, bringing engineering credibility and realistic timelines
Flag reusable solution patterns that can evolve into packaged service offerings
Partner with Sales to scope, price, and validate new services opportunities from a technical standpoint

3. Product Feedback Loop

Identify recurring custom client requests that signal mid-term product opportunities
Communicate technical insights clearly and actionably to Product Managers
Define what "productizable" looks like technically - providing the feasibility foundation for roadmap decisions
Feed client insights back into the EverSuite roadmap through structured cross-functional collaboration

4. Practice Building

Document architecture patterns, reusable components, and build playbooks from day one
Establish delivery methodologies and quality standards for AI implementations
Create repeatable offerings: AI discovery workshops, rapid prototyping packages, paid pilots, and managed AI solution support
As the team grows, step into a Tech Lead role - setting technical standards, reviewing work, and mentoring junior architects and engineers
Define technical hiring criteria for future team members

WHAT WE'RE LOOKING FOR

Must-Haves

7+ years in solutions architecture, software engineering, or technical consulting - ideally in an AI, data, or SaaS context
Strong hands-on track record building and shipping solutions - not just designing them
Deep fluency with AI-assisted development workflows (Cursor, Copilot, Claude, v0, Replit, etc.) - you build with these tools daily
Solid understanding of LLM application patterns: RAG, agents, prompt engineering, tool use, and fine-tuning
Strong engineering judgment - you know when to move fast and when production readiness requires slowing down
Ability to present your own work clearly to both technical teams and non-technical client stakeholders
Proven ability to estimate, scope, and defend technical build decisions commercially
Demonstrated ability to operate autonomously and lead without a fully formed team around you

Nice-to-Haves

Background in enterprise software, cloud platforms, or AI/ML infrastructure
Experience in a startup, scale-up, or zero-to-one environment - comfortable building without a playbook
Familiarity with MLOps, vector databases, or AI safety considerations
Prior experience influencing a product roadmap from field or client insights
Exposure to P&L ownership, SOW management, or professional services revenue models
Background in BPO, CX, or contact center technology
Experience in regulated industries where responsible AI is non-negotiable

WHAT "AI BUILD FLUENCY" MEANS HERE

This isn't an architecture-on-paper role. We expect our Lead Architect to personally ship working software - not just produce diagrams and hand off to others. You use AI-assisted development tools as a force multiplier, not a crutch. You review AI-generated code critically, make real-time architecture decisions without committee alignment, and have a clear point of view on where these tools accelerate delivery and where they introduce risk.

You should be able to demonstrate all of the following:

Spin up a working prototype within hours of a client brief
Critically review AI-generated code - not just prompt and ship
Make real-time architecture decisions without waiting for committee sign-off
Scaffold, ship, and iterate on real solutions under commercial pressure
Coach clients on integrating AI-assisted workflows into their development culture
Maintain engineering rigor around security, scalability, and maintainability

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More about this job

Responsibilities

Build and deliver client-specific AI solutions from discovery and prototypes through production, ensuring security, reliability, cost control, and responsible AI practices. Partner with Sales and Product on technical scoping and product feedback, while establishing reusable delivery methods and growing into a technical leadership role.

Requirements

Requires 7+ years in solutions architecture, software engineering, or technical consulting, with a hands-on record of building and shipping solutions and strong fluency in AI-assisted development and LLM application patterns. Candidates should be able to scope and estimate work commercially, communicate with technical and non-technical stakeholders, and operate autonomously; enterprise, cloud, MLOps, and CX experience are advantageous.

Skills

Solutions Architecture
Software Engineering
AI Solution Development
Large Language Models
Retrieval-Augmented Generation
AI Agents
Prompt Engineering
AI-Assisted Development
Technical Scoping
Cost Estimation
Cloud Platforms
MLOps
Vector Databases
Responsible AI
Production Readiness
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

AI Professional Services
Solutions Architecture
Software Engineering
Large Language Models
AI Agents
Retrieval-Augmented Generation
Prompt Engineering
Fine-Tuning
AI-Assisted Development
Cursor
Copilot
Claude
V0
Replit
EverSuite
Proof Of Concept
Production Readiness
Data Privacy
Model Selection
Prompt Management
Version Management
Responsible AI
MLOps
Vector Databases
Cloud Platforms
AI Safety
Product Roadmap
Statement Of Work Management
BPO
Contact Center Technology

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