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Added 3 hours ago
Solution Architect / Sales Engineer
TRSB Inc.
Montreal, QC
Full-time
The Solution Architect is the technical backbone of the sales cycle. You'll partner directly with Account Executives and Customer Success to translate client requirements into validated…
Added 4 hours ago
AI Success Architect
Meltwater
Toronto, ON
Full-time
We're looking for an AI Success Architect to join our Solutions Consulting team and own a new, post-sales discipline at Meltwater: helping our most sophisticated customers get real,…
Added 5 hours ago
Amazon Connect Solution Architect
HCLTech
Vancouver, BC
$118,000 to $143,000 CAD / year
Full-time
We are seeking a Senior Amazon Connect Solution Architect to lead the architecture, modernization, integration, and technical governance of an enterprise contact-center platform.
Added 5 hours ago
Director, Product Management - Camera and Vision SoCs
Qualcomm
Canada
Full-time
As Director of Product Management, you will architect our IP camera SoC roadmap, steer global design wins with tier‑1 OEMs, and align silicon, software, ecosystem partners, and GTM motions…
Added 6 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization, integrations, automation, governance, and enterprise operational…
Added 6 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization, integrations, automation, governance, and enterprise operational…
Added 6 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization, integrations, automation, governance, and enterprise operational…
Added 6 hours ago
Digital Architect – Data - GOAPRDJP00000987
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a highly experienced Digital Architect – Data to support service innovation, program review, and digital transformation projects across the Government of Alberta (GoA). The…
Added 6 hours ago
Digital Architect – Data - GOAPRDJP00000987
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a highly experienced Digital Architect – Data to support service innovation, program review, and digital transformation projects across the Government of Alberta (GoA). The…
Added 6 hours ago
Digital Architect – Data - GOAPRDJP00000987
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a highly experienced Digital Architect – Data to support service innovation, program review, and digital transformation projects across the Government of Alberta (GoA). The…
Added 7 hours ago
Cloud Solution Architect - Data & AI
Microsoft
Toronto, ON
Full-time
We’re looking for a Cloud Solution Architect focused on Cloud & AI Data to help enterprise customers build unified, governed, secure, and AI-ready data estates on Microsoft Azure. In this…
Added 8 hours ago
Senior Director, Data Center Facilities Development
Oracle
Canada
$193,600 to $414,400 USD / year
Full-time
Professional licensure required as a Registered Architect (RA) or Professional Engineer (PE).
Added 8 hours ago
Cloud Analyst
Sun Life Québec
Montreal, QC
Full-time
…capabilities, enablement functions, and partnerships across Enterprise Services. As part of the CCoE, the team is seeking a Cloud Analyst to join a skilled team of engineers and contribute…
Added 9 hours ago
Data Engineer
GEI Consultants, Inc.
Vaughan, ON
Full-time
…maintaining the data pipelines and integrations that power GEI’s AI solutions and digital initiatives. This role focuses on ensuring enterprise data is accessible, reliable, and governed so…
Added 9 hours ago
Principal, Infrastructure Architecture
RBC
Toronto, ON · Mississauga, ON
Full-time
…direction and leading the development and support of infrastructure solutions globally for all RBC businesses including, Technology and Operations, Insurance, Investor & Treasury Services,…
Added 10 hours ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
Pair heavily with the Technical Architect to execute against their architectural roadmap, with dotted-line accountability for delivering their priorities through your team while retaining…
Added 10 hours ago
Principal Salesforce Consultant | Nonprofit
Plative
Canada
…designer, and trusted advisor, driving transformative Salesforce solutions for a diverse portfolio of Nonprofit clients. You will lead high-impact engagements from pre-sales scoping to…
Added 11 hours ago
Senior ServiceNow Developer
Symbiotic Digital
ON · Cornwall East, Ontario
Contract
solutions that meet business and operational requirements.
Added 11 hours ago
Java Developer Lead Analyst - Vice President
Citi
Mississauga, ON
Architect and lead the development of scalable, high-performance applications within Citi's Insight regulatory reporting framework, ensuring alignment with enterprise architecture standards.
Added 11 hours ago
Principal Architect, Compute & Storage Infrastructure
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are seeking a Principal Architect, Compute & Storage Infrastructure to own the Compute & Storage domain within the…
Added 11 hours ago
DevOps Engineer/Platform Engineer - Azure
Pet Valu
Markham, ON
Full-time
…and Azure cloud architecture, and is comfortable designing solutions that support multiple engineering…
Added 11 hours ago
Cloud Analyst
Sun Life
Toronto, ON · Montreal, QC · Sun Life Montreal Metcalfe
Full-time
…capabilities, enablement functions, and partnerships across Enterprise Services. As part of the CCoE, the team is seeking a Cloud Analyst to join a skilled team of engineers and contribute…
Added 11 hours ago
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · Calgary, AB
Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 11 hours ago
AI Architect
J&M Group
Toronto, ON
Full-time
We are seeking a highly experienced AI Architect to lead the design and implementation of an enterprise-scale AI-powered Bordereaux (BDX) Processing Framework for the Insurance MGA and…
Added 11 hours ago
Sr Implementation Consultant
Prophix
Remote, Canada
Remote
…end-to-end delivery of complex Prophix One implementations for enterprise finance clients - guiding them from initial scoping through to a successful go-live and beyond. You'll work closely…

Foundever

Lead Solutions Architect, AI Build & Delivery

Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

ABOUT FOUNDEVER

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for 750+ of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

ABOUT THIS ROLE

We are building an AI Professional Services practice from the ground up. We need a technically savy Lead Architect who can own the build end-to-end: from client brief to working prototype, from prototype to production, and from solo contributor to the technical anchor of a growing team.

This is a rare founding opportunity. You will personally ship the first solutions, establish what great AI delivery looks like at Foundever, and grow into a Tech Lead role as the practice scales. You will work closely with Sales, Product, and client stakeholders - bringing engineering credibility and realistic delivery judgment to every engagement.

WHAT YOU'LL DO

1. Client Delivery & Technical Build

Be the primary builder in every early client engagement - take a scoped brief to a working prototype within days, not weeks
Design and deliver tailored AI solutions using LLMs, agents, RAG pipelines, and AI-assisted development workflows - from discovery through go-live
Build live demos and proof-of-concepts that directly support deal closure, working alongside commercial stakeholders
Own technical quality across all solutions: security, scalability, maintainability, and production readiness
Lead the transition of delivered solutions to production - including monitoring, cost control, reliability, and support handoff
Apply responsible AI delivery standards: data privacy, model selection, prompt and version management, and safeguards where required

2. Commercial & Scoping Judgment

Assess client needs and determine the best solution path: EverSuite capability, off-the-shelf tooling, or custom AI build
Estimate build costs with precision - time, infrastructure, tooling, and ongoing maintenance
Join client scoping sessions and technical discovery calls, bringing engineering credibility and realistic timelines
Flag reusable solution patterns that can evolve into packaged service offerings
Partner with Sales to scope, price, and validate new services opportunities from a technical standpoint

3. Product Feedback Loop

Identify recurring custom client requests that signal mid-term product opportunities
Communicate technical insights clearly and actionably to Product Managers
Define what "productizable" looks like technically - providing the feasibility foundation for roadmap decisions
Feed client insights back into the EverSuite roadmap through structured cross-functional collaboration

4. Practice Building

Document architecture patterns, reusable components, and build playbooks from day one
Establish delivery methodologies and quality standards for AI implementations
Create repeatable offerings: AI discovery workshops, rapid prototyping packages, paid pilots, and managed AI solution support
As the team grows, step into a Tech Lead role - setting technical standards, reviewing work, and mentoring junior architects and engineers
Define technical hiring criteria for future team members

WHAT WE'RE LOOKING FOR

Must-Haves

7+ years in solutions architecture, software engineering, or technical consulting - ideally in an AI, data, or SaaS context
Strong hands-on track record building and shipping solutions - not just designing them
Deep fluency with AI-assisted development workflows (Cursor, Copilot, Claude, v0, Replit, etc.) - you build with these tools daily
Solid understanding of LLM application patterns: RAG, agents, prompt engineering, tool use, and fine-tuning
Strong engineering judgment - you know when to move fast and when production readiness requires slowing down
Ability to present your own work clearly to both technical teams and non-technical client stakeholders
Proven ability to estimate, scope, and defend technical build decisions commercially
Demonstrated ability to operate autonomously and lead without a fully formed team around you

Nice-to-Haves

Background in enterprise software, cloud platforms, or AI/ML infrastructure
Experience in a startup, scale-up, or zero-to-one environment - comfortable building without a playbook
Familiarity with MLOps, vector databases, or AI safety considerations
Prior experience influencing a product roadmap from field or client insights
Exposure to P&L ownership, SOW management, or professional services revenue models
Background in BPO, CX, or contact center technology
Experience in regulated industries where responsible AI is non-negotiable

WHAT "AI BUILD FLUENCY" MEANS HERE

This isn't an architecture-on-paper role. We expect our Lead Architect to personally ship working software - not just produce diagrams and hand off to others. You use AI-assisted development tools as a force multiplier, not a crutch. You review AI-generated code critically, make real-time architecture decisions without committee alignment, and have a clear point of view on where these tools accelerate delivery and where they introduce risk.

You should be able to demonstrate all of the following:

Spin up a working prototype within hours of a client brief
Critically review AI-generated code - not just prompt and ship
Make real-time architecture decisions without waiting for committee sign-off
Scaffold, ship, and iterate on real solutions under commercial pressure
Coach clients on integrating AI-assisted workflows into their development culture
Maintain engineering rigor around security, scalability, and maintainability

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More about this job

Responsibilities

Build and deliver client-specific AI solutions from discovery and prototypes through production, ensuring security, reliability, cost control, and responsible AI practices. Partner with Sales and Product on technical scoping and product feedback, while establishing reusable delivery methods and growing into a technical leadership role.

Requirements

Requires 7+ years in solutions architecture, software engineering, or technical consulting, with a hands-on record of building and shipping solutions and strong fluency in AI-assisted development and LLM application patterns. Candidates should be able to scope and estimate work commercially, communicate with technical and non-technical stakeholders, and operate autonomously; enterprise, cloud, MLOps, and CX experience are advantageous.

Skills

Solutions Architecture
Software Engineering
AI Solution Development
Large Language Models
Retrieval-Augmented Generation
AI Agents
Prompt Engineering
AI-Assisted Development
Technical Scoping
Cost Estimation
Cloud Platforms
MLOps
Vector Databases
Responsible AI
Production Readiness
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

AI Professional Services
Solutions Architecture
Software Engineering
Large Language Models
AI Agents
Retrieval-Augmented Generation
Prompt Engineering
Fine-Tuning
AI-Assisted Development
Cursor
Copilot
Claude
V0
Replit
EverSuite
Proof Of Concept
Production Readiness
Data Privacy
Model Selection
Prompt Management
Version Management
Responsible AI
MLOps
Vector Databases
Cloud Platforms
AI Safety
Product Roadmap
Statement Of Work Management
BPO
Contact Center Technology

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