Mine Service Billing Associate

Overview

Fountain Tire is looking for an energetic and motivated individual to join the Mine Services team as a Billing Associate at our South Edmonton Corporate Head Office!

Purpose:

The purpose of this role is to support Mine Service operations with billing and invoice processing to ensure accurate recording of sales, while providing exceptional customer service

What do we offer?

At Fountain Tire, we’re committed to supporting our Associates’ well-being and financial future. Together, these benefits reflect our core purpose: helping people get there – safely, sustainably, and successfully.

Benefits include:

• Competitive compensation: $55,000 - $61,000 per year
• Comprehensive benefits including health, dental, and vision care, along with Life Insurance and Short/Long Term Disability programs
• Competitive RRSP Matching Program, helping you plan for a secure and successful retirement
• Policies and programs that support a balanced lifestyle, with an easy commute to our office located close to Calgary Trail and Southside Anthony Henday
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

Duties and Responsibilities:

• Prepare invoices and credit memos to clients on a timely basis
• Investigate and resolve external and internal billings inquiries, margin issues, missing product pricing, and inventory discrepancies
• Liaison with associates and clients to ensure that invoicing is done in proper formats: purchase orders, quotes, work orders.
• Collaborate with customers on obtaining purchase orders and escalate any issues as needed to Operations and Sales team.
• Ensure the accuracy and completeness of workorders by validating the workorder sequencing and coordinating with sites on any discrepancies
• Assist with the monthly and yearly finance sales accrual process as directed on a timely basis
• Maintain accurate filing system of invoice backup, purchase orders, and any other documentation
• Prepare invoice documentation for proper liens to be enacted by Credit team
• Complete weekly billing reviews, informing the team of current state and where issues are outstanding

Who are we looking for?

• Completion of a High School Diploma and Secondary school courses in Accounting, Business, and/or Administration with 2+ years of related experience. A combination of education and experience may be considered.
• Experience with and/or high proficiency level of Microsoft Office Suites (Word, Excel, Outlook, and OneNote) and Dynamics AX would be considered a definite asset.
• Experience working in medium to large enterprise and ERP systems is preferred.
• Strong computer skills and the ability to accurately enter data; this includes intermediate proficiency in Excel (knowledge of pivot tables and formulas within Excel an asset).
• Excellent communication, interpersonal, and problem-solving skills with a “do it right the first time” approach.

• A customer service focus supported by excellent organizational and time management skills in order to manage independent work and customer inquiries

• Analytical skills with a keen attention to detail; this includes investigating problems and evaluating possible solutions.

At Fountain Tire, you would have a great place to work! If you’re looking to make a difference in a supportive and dynamic environment, we encourage you to apply online today!We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.