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Added 11 mins ago
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Fountain Tire

Service Advisor

Unit 1, 2061 Malaview Ave W., Sidney, BC, V8L 5X6, Canada

Pay: Competitive compensation: $22 to $30 per hour
Apply by: Sep 23, 2027
Posting language: English
Posted: Sep 23, 2026

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Original job description

Overview

Fountain Tire Sidney, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!

Now under new management, we are strengthening our commitment to building a positive and supportive work environment while delivering exceptional customer service!

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

What is in it for you?

Competitive compensation: $22 to $30 per hour
Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
Regular day shifts: Tuesday to Saturday
We will develop your skills and certifications with our excellent training program & opportunity for advancement
The opportunity to work with an excellent team and great customers
Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities:

Creating work orders and arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Provide proactive calls to customers to determine their satisfaction level with the service they have received
Recommend tire service, specialty tire service, wheel and mechanical service to customers
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Keep promotional material updated in the showroom.
Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

Experience in the automotive repair industry or tire industry is preferred but we are ready to train motivated individuals who are willing to learn
Effective listening skills with the ability to identify customer needs and provide recommendations
Working knowledge of passenger, light truck and, specialty tires and mechanical services
Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
Excellent customer service and a great attitude are a must
A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

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More about this job

Responsibilities

The Service Advisor is responsible for creating work orders, communicating with technicians, and providing service quotes to customers. They also manage customer follow-ups, handle billing, and assist with inventory management and showroom maintenance.

Requirements

Candidates should have experience in the automotive or tire industry, though training is available for motivated individuals. A valid driver's license and the ability to provide a satisfactory driver's abstract are required.

Skills

Customer service
Automotive repair knowledge
Sales
Work order management
Communication
Inventory management
Tire service knowledge
Active listening
Computer systems proficiency

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP program with company matching
Training program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive repair
Service Advisor
Tire industry
Customer service
Work orders
Sales
Inventory management
Safety initiatives
E-learning
Mechanical services
Driver's license
Driver's abstract
Retail
Customer satisfaction

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