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IF
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FW
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HF
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BA
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FX
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OT
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Added 20 mins ago
SE
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CT
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Fountain Tire

Service Advisor - Burnaby

5850 Kingsway, Burnaby, BC, V5J 1G9, Canada

Competitive compensation: $28 to $32 per hour (based on experience)

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Job details

Pay: Competitive compensation: $28 to $32 per hour (based on experience)
Apply by: Oct 9, 2027
Posting language: English
Posted: Oct 9, 2026

Original job description

Overview

Fountain Tire Burnaby (5850 Kingsway), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!

What is in it for you?

Competitive compensation: $28 to $32 per hour (based on experience)
Health, dental, and vision benefit programs for you and your family
RRSP program with company matching
We will develop your skills and certifications with our excellent training program & opportunity for advancement
The opportunity to work with an excellent team and great customers
Regular day shifts
Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

Creating work orders and arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Provide proactive calls to customers to determine their satisfaction level with the service they have received
Recommend tire service, specialty tire service, wheel and mechanical service to customers
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Keep promotional material updated in the showroom.
Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

Experience in the automotive repair industry or tire industry is preferred
Effective listening skills with the ability to identify customer needs and provide recommendations
Working knowledge of passenger, light truck and, specialty tires and mechanical services
Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
Excellent customer service and a great attitude are a must
A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

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More about this job

Responsibilities

The Service Advisor is responsible for creating work orders, providing service quotes, and communicating effectively with both technicians and customers. They also manage inventory, maintain showroom promotional materials, and ensure all safety initiatives are followed.

Requirements

Candidates should have experience in the automotive or tire repair industry and possess a valid driver's license. Excellent customer service skills, a positive attitude, and the ability to identify customer needs are essential for this role.

Skills

Customer service
Automotive repair knowledge
Tire industry knowledge
Work order creation
Sales
Inventory management
Communication
Active listening
Computer systems
Safety compliance

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP program with company matching
Training program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive Repair
Tire Industry
Work Orders
Customer Service
Sales
Inventory Management
Safety Initiatives
E-learning
Mechanical Services
Passenger Tires
Light Truck Tires
Driver's Abstract
Retail

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