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Fountain Tire

Service Manager, Edson

4619 - 2 Avenue, Edson, AB, T7E 1C1, Canada

Apply on careersen-fountaintire.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 1, 2027
Experience: 5+ years of automotive industry experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire Offer?

Competitive wages based on experience: $75,000 to $80,000 + Incentive Bonus
Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
Regular day shift schedules
Great discounts for you and your family on tires, parts, and mechanical services
The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

As a Service Manager, your duties will include:

Overseeing and managing mechanical and tire services
Setting quality standards and maintaining the quality of all shop activities
Creating work orders and arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
Recommend tire service, specialty tire service, wheel and mechanical service to customers
Ensuring completion of shop maintenance and repair work
Addressing customer complaints and inquiries in a courteous, professional manner
Advising technicians of work that must be completed
Ensuring technicians compliance with company standards regarding quality, safety, and customer service
Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
Maintaining the cleanliness of the shop

Our ideal candidate has/is:

5+ years of automotive industry experience
Must have an advanced knowledge of mechanical and tire services in a commercial automotive environment
Dedication to providing exceptional customer service
Proven leadership ability, with a strong focus on operations and business processes
Commercial vehicle inspection program and out of province inspection certifications
High level of integrity and accountability
Ability to develop and maintain effective relationships with team members and customers
Strong communication, and interpersonal skills
Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
Flexible, patient, and calm when working with tight schedules

Interested and qualified? Please apply on-line or in-store today!

Apply on careersen-fountaintire.icims.com About employer

More about this job

Responsibilities

The Service Manager oversees daily shop operations, including managing mechanical and tire services, quality standards, and technician performance. They are responsible for driving productivity, handling customer inquiries, and ensuring high levels of customer satisfaction.

Requirements

Candidates must have at least 5 years of automotive industry experience with advanced knowledge of mechanical and tire services. A strong focus on leadership, business processes, and relevant commercial vehicle inspection certifications is required.

Skills

Automotive industry knowledge
Mechanical services
Tire services
Leadership
Operations management
Customer service
Quality assurance
Work order management
Service quoting
Team management
Business ethics
Communication skills
Interpersonal skills
Problem solving
Safety compliance

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP matching program
Incentive bonus
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Manager
Mechanical Services
Tire Services
Quality Assurance
Operations Management
Customer Satisfaction
Work Orders
Technician Management
Commercial Vehicle Inspection
Out of Province Inspection
Leadership
Business Ethics
Shop Maintenance
Sales
Customer Follow-up

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Work requirements

Jobs in Alberta