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Four Seasons Hotels and Resorts

Assistant(e) serveur(euse), Restaurant Marcus (temps plein) / Server Assistant, Marcus Restaurant (Full-time)

Montreal, QC, Canada
Four Seasons Montreal, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 30, 2027
Experience: Minimum 1 year of experience in a similar role, ideally in a luxury hotel environment.
Posting language: English · French
Posted: Oct 30, 2026

Original job description

English section of this bilingual listing.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Assistant(e) serveur(euse), Restaurant Marcus

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hôtel Montreal:

Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay - we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

Passionate about service and a true team player, the server assistant embodies elegance, warmth, and kindness. They build empathetic relationships with guests and colleagues while demonstrating strong organizational skills, contributing to the restaurant's commitment to excellence.

What you will do:

Ensure setup, clearing, and proper storage of linen, tableware, glassware, food, and beverages.
Provide attentive and refined service in line with Four Seasons standards.
Maintain thorough knowledge of menus and prepare condiments and garnishes.
Anticipate guest needs and assist with table service (delivering dishes, refilling items, etc.).
Collaborate effectively with the team and adapt to operational needs (rearranging tables, supporting colleagues).
Follow internal procedures, report incidents, and carry out any tasks assigned by management.

What you bring:

Minimum 1 year of experience in a similar role, ideally in a luxury hotel environment.
Good communication skills in French, both spoken and written.
An intermediate level of English is required to provide professional service to international customers, understand their specific requests, and respond effectively.
Strong customer service orientation and interpersonal skills.
Ability to manage stress positively and stay efficient in a fast-paced environment.
Comfortable standing, walking for extended periods, and lifting up to 13 kg
Flexible schedule with the ability to work all shifts: days, nights, weekends and holidays;
Discounts at MARCUS Restaurant and the Guerlain Spa.
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).
Complimentary meals per shift at Café 1440.
Employer-contributed retirement plan.
Paid vacation plus two additional floating holidays per year.
Strong training and development programs.
Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).
And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.

Read the full bilingual original

About Four Seasons:

About the location:

Assistant(e) serveur(euse), Restaurant Marcus

Le Four Seasons Hôtel Montréal est à la recherche d'une personne qui partage l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client.

À propos de Four Seasons Hôtel Montréal

Situé au cœur du Golden Square Mile de Montréal, le Four Seasons Hôtel Montréal offre bien plus qu’un simple séjour - nous proposons une véritable expérience de vie luxueuse. De la gastronomie de renommée mondiale au restaurant Marcus à la détente au spa Guerlain, classé cinq étoiles par Forbes, en passant par l’accès exclusif à Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d’élégance, d’hospitalité et de culture.

À propos du rôle :

Passionné par le service et doté d’un excellent esprit d’équipe, l’Assistant(e) serveur(se) se distingue par une attitude élégante, chaleureuse et bienveillante. Il entretient des relations empathiques avec les clients et ses collègues tout en faisant preuve de rigueur et de solides compétences organisationnelles pour contribuer à l’excellence du restaurant.

Ce que vous ferez :

Assurer la mise en place, le débarrassage et le rangement du matériel (linge, vaisselle, verrerie, nourriture, boissons).

Offrir un service attentionné et élégant, en respectant les standards Four Seasons.

Connaître parfaitement les menus et préparer condiments et garnitures.

Anticiper les besoins des clients et assister au service en salle (service des plats, réassort, etc.).

Collaborer efficacement avec l’équipe et s’adapter aux besoins opérationnels (changement de mise en place, soutien aux collègues).

Respecter les procédures internes, signaler les incidents et réaliser toute tâche assignée par la direction

Ce que vous apportez:

Minimum d’un an d’expérience dans un poste similaire, idéalement en hôtellerie de luxe.

Capacité à communiquer en français (niveau intermédiaire à l’oral et à l’écrit).

Un niveau d’anglais intermédiaire est requis pour offrir un service professionnel à une clientèle internationale, comprendre leurs demandes spécifiques et répondre de manière efficace.

Excellentes aptitudes pour le service à la clientèle et le contact humain.

Capacité à gérer le stress de manière positive et efficace dans un environnement dynamique.

Être à l’aise pour rester debout, marcher de longues heures et soulever des charges jusqu’à 13 kg.

Travailler des horaires atypiques et être disponible les jours, soirs, nuits, fin de semaines et fériés;

Ce que nous offrons :

Couverture maladie complémentaire (dentaire, vision, assurance vie, médicaments, etc.)

Rabais au restaurant MARCUS et au spa

Journées de reconnaissance (employé du mois, anniversaires, années de service, etc.)

Repas offerts sur place (Café 1440)

Régime de retraite avec contribution de l’employeur

Congés payés incluant 2 jours fériés flottants par an

Programme de formation et de développement

Programme de voyage pour employés incluant des nuitées gratuites dans d'autres établissements Four Seasons (selon ancienneté et disponibilité)

Et plus encore !

La liste des tâches cidessus n’est pas exhaustive et peut évoluer selon les besoins de l’hôtel et les situations opérationnelles.

Notre organisation est un employeur engagé en matière d’équité et de diversité. Le masculin est utilisé uniquement pour alléger le texte.

---------------------------------------------------------------------------------------

Server Assistant, MARCUS Restaurant

About Four Seasons Hôtel Montreal:

About the role:

What you will do:

Ensure setup, clearing, and proper storage of linen, tableware, glassware, food, and beverages.

Provide attentive and refined service in line with Four Seasons standards.

Maintain thorough knowledge of menus and prepare condiments and garnishes.

Anticipate guest needs and assist with table service (delivering dishes, refilling items, etc.).

Collaborate effectively with the team and adapt to operational needs (rearranging tables, supporting colleagues).

Follow internal procedures, report incidents, and carry out any tasks assigned by management.

What you bring:

Minimum 1 year of experience in a similar role, ideally in a luxury hotel environment.

Good communication skills in French, both spoken and written.

An intermediate level of English is required to provide professional service to international customers, understand their specific requests, and respond effectively.

Strong customer service orientation and interpersonal skills.

Ability to manage stress positively and stay efficient in a fast-paced environment.

Comfortable standing, walking for extended periods, and lifting up to 13 kg

Flexible schedule with the ability to work all shifts: days, nights, weekends and holidays;

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).

Discounts at MARCUS Restaurant and the Guerlain Spa.

Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).

Complimentary meals per shift at Café 1440.

Employer-contributed retirement plan.

Paid vacation plus two additional floating holidays per year.

Strong training and development programs.

Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).

And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.

Apply About employer

More about this job

Responsibilities

The server assistant is responsible for setting up and clearing tables, maintaining the cleanliness of the dining area, and ensuring all service equipment is properly stocked. They also provide attentive, refined service to guests while collaborating with the team to meet operational standards.

Requirements

Candidates must have at least one year of experience in a similar role, preferably within a luxury hotel environment. Proficiency in both French and English is required to effectively communicate with an international clientele.

Skills

Customer service
Table service
Communication
Teamwork
Attention to detail
Stress management
Interpersonal skills
Menu knowledge
Cultural awareness
Hospitality

Benefits

Comprehensive health benefits
Dental insurance
Vision insurance
Life insurance
Prescription drug coverage
Discounts at MARCUS Restaurant
Discounts at Guerlain Spa
Employee recognition programs
Complimentary meals
Paid vacation
Floating holidays
Training and development programs
Employee travel program

Visa sponsorship

Not detected in the job text

Keywords

Luxury hospitality
Fine dining
Four Seasons
Restaurant operations
Guest experience
Tableware
Service standards
Food and beverage
Customer satisfaction
Team collaboration
Operational support
Professional service

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