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Added 2 hours ago
Field Operator
Techmation Electric & Controls Ltd.
Fort St. John, BC
Full-time
Techmation Electric & Controls is looking for an experienced Field Operator to join for our Fort St John branch. Individuals must be knowledgeable about current OH&S legislation, and…
Added 2 hours ago
Support Loader and Wheeled Dozer Operator
Equinox Gold Corp.
Geraldton, ON
Full-time
We are seeking a Support Loader and Wheeled Dozer Operator to join our team. Reporting to the Mine Operations Supervisor, the Support Loader and Wheeled Dozer Operator is responsible for…
Added 8 hours ago
Centralized Operations Reservations (CORE) Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
Full-time
1-2 years previous experience as a Telecommunication Operator, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Added 8 hours ago
Ticketed Operator – Sportsplex
Municipality of East Hants, Nova Scotia, Canada
NS · East Hants, NS
Part-time
We are recruiting for a Ticketed Operator to join our team. Our Operators are responsible for day-to-day maintenance at the East Hants Sportsplex, maintenance of the ice rink, and ensuring…
Added 14 hours ago
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…technically strong power systems professional who combines field commissioning expertise with leadership, project coordination, and continuous improvement…
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Added 1 day ago
Heavy Duty Mechanic
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Monitoring Operator (Full Time Nights)
GardaWorld
Hamilton, ON
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A post-secondary education or equivalent experience, in any field.
Added 1 day ago
Monitoring Operator (Part Time - Weekends - 12 Hour Day Shifts)
GardaWorld
Hamilton, ON
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A post-secondary education or equivalent experience, in any field.
Added 1 day ago
Monitoring Operator (Part Time Weekends -12 Hour Night Shifts)
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Hamilton, ON
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A post-secondary education or equivalent experience, in any field.
Added 1 day ago
Monitoring Operators (Full Time - French Bilingual)
GardaWorld
Hamilton, ON
Full-time
A post-secondary education or equivalent experience, in any field.
Added 1 day ago
Class 1 Fuel Truck Operator
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Completion of daily documentation including but not limited to paper or electronic logbooks, customer work orders, field level risk assessment, pre/post trip inspections.
Added 1 day ago
Plastics machine operator
JobsMedia.io
Marieville, QC
Full-time
Do you have experience working in this field?
Added 1 day ago
Coordinator, Business Management
Potentia Renewables Inc.
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
Potentia Renewables Inc. (Potentia) is a Canadian, fully integrated developer, asset manager, and operator of renewable energy and energy storage facilities. Potentia manages over 1.5 GW…
Added 1 day ago
Jr. Manager Business Development
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Calgary, AB
…Operations team, you will help identify, onboard, and manage local operator partners that contribute to expanding and strengthening the FlixBus network. This role is ideal for a motivated…
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Grade Foreperson
BA Blacktop Group of Companies
Surrey, BC
Full-time
Ability to organize all field aspects needed on-site to begin and complete a job
Added 1 day ago
Grade Foreperson
VINCI Construction
North Vancouver, BC · Westview, BC
Full-time
Ability to organize all field aspects needed on-site to begin and complete a job
Added 1 day ago
Grade Foreperson
VINCI Construction
Surrey, BC
Full-time
Ability to organize all field aspects needed on-site to begin and complete a job
Added 1 day ago
Grade Foreperson
VINCI Construction
Sechelt, BC
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Added 2 days ago
Operations and Maintenance Coordinator (Chief Engineer) – East Hants Sportsplex
Municipality of East Hants, Nova Scotia, Canada
NS · East Hants, NS
Full-time
High school diploma or equivalent plus a one (1) year certificate in a related field such as mechanical, facilities management, building systems or electronics.
Added 2 days ago
Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
Full-time · Remote
You'll be the hands-on operator of our marketing systems: the person actually in Marketo day-to-day, configuring, maintaining, and optimising it, and diagnosing and fixing what breaks…
Added 2 days ago
Process operator - food and beverage processing
Oxford Frozen Foods Limited
Oxford, NS
Full-time
Do you have experience working in this field?

Four Seasons Hotels and Resorts

Centralized Operations Reservations (CORE) Agent

Toronto, ON, Canada
Four Seasons Toronto, Canada

Pay: Starting rate of pay of $24.64CAD and full rate of pay to $28.75CAD.
Job type: Full-time
Apply by: Oct 3, 2026
Experience: 1-2 years previous experience as a Telecommunication Operator, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Posting language: English
Posted: Sep 27, 2026

Apply About employer

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Original job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Full-Time Centralized Operations Reservations (CORE) Agent who shares our passion for excellence and who infuses enthusiasm into everything they do!

About the role

As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel, the Core Agent ensures that all communication channels operate flawlessly, including the hotel’s phone and paging system. Our Core Agents are responsible for: selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service. As well, the individual is responsible for ensuring our guests are well looked after from the start. They are also responsible for providing general information about the hotel and assisting callers as well as responding to emergencies by connecting the appropriate individuals by phone or radio. Due to the central core nature of this position, the Core Agent also acts as the friendly and courteous voice of Room Service and Housekeeping Team.

What you bring

We are looking for candidates who have excellent communication and problem solving skills. Attention to detail and the ability to multitask are required. This position requires candidates to possess strong computer literacy, knowledge of phone operations, have a high degree of patience and work with discretion. The ideal candidate will have an outgoing personality and a can-do approach to any task. This position requires an applicant with an open availability and the ability to work all shifts including weekends, overnights, and holidays.

Smart Serve Certification is required.

Additional preferred qualifications & skills:

1-2 years previous experience as a Telecommunication Operator, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Previous experience with OPERA PMS is an asset
This position involves a heavy volume of guest contact and fluency in reading, writing, and spoken English is required.
Additional language a definite asset for career growth
Completion of Post Secondary Education in Hospitality or related field.
This position requires a willing team player, comfortable with computer systems as well as communicating over the telephone.

What we offer:

Paid time off, including vacation days, floating days, and sick days
Employee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location
Excellent Training and Development opportunities
Educational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees.
Complimentary Employee Meals
A robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, DPSP/RRSP and paid time off.
...and more!

Starting rate of pay of $24.64CAD and full rate of pay to $28.75CAD.

Schedule & Hours

The ideal candidate will have an open availability and able to work weekdays, weekends, overnights and holidays

We look forward to receiving your application!

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Apply About employer

More about this job

Responsibilities

The CORE Agent acts as the primary voice of the hotel, managing all communication channels and coordinating reservations for rooms, spa, and dining services. They are responsible for providing guest information, handling sales inquiries, and responding to emergencies via phone or radio.

Requirements

Candidates must possess excellent communication skills, computer literacy, and the ability to multitask in a fast-paced environment. A post-secondary education in hospitality or a related field is preferred, along with 1-2 years of relevant experience and Smart Serve certification.

Skills

Communication
Problem solving
Attention to detail
Multitasking
Computer literacy
Phone operations
Patience
Discretion
Customer service
Sales
Opera PMS
Hospitality

Benefits

Paid time off
Vacation days
Floating days
Sick days
Employee travel program
Complimentary room nights
Employee experience rates
Discounted meals
Training and development opportunities
Educational assistance
E-Cornell university online courses
In-house training workshops
Complimentary employee meals
Extended flex benefit plan
Medical insurance
HCSA
Dental insurance
Vision insurance
Life insurance
DPSP/RRSP

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Customer Service
Hospitality
Opera PMS
Telecommunications
Sales
Hotel Operations
Smart Serve
Front Office
Guest Experience
Communication
Multitasking
Computer Literacy
Emergency Response
Concierge
Luxury Hospitality

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