Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 27 mins ago
AC
NAC Sales - SaaS Product
Azeus Convene
Remote, Canada
- $2,000 to $5,000 CAD / year
- Full-time
- Remote
Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for…
Added 4 hours ago
S
Talent Advisor, AI Labs
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is building the AI-powered future of enterprise software - and we need a world-class recruiter to help us win the most contested talent market in the industry. This isn’t a…
Added 4 hours ago
C
Sales Assistant - Contract
Colgate-Palmolive
Toronto, ON
- $69,300 to $80,850 CAD / year
- Full-time
The Sales Assistant provides administrative support to the Customer Development Team. Working with the different customer managers providing analytical, administrative and logistics support.
Added 8 hours ago
RC
Strategic Business Alliances Business Development Director - ServiceNow (Canada)
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a Strategic Business Alliances Business Development Director to join our Enterprise Sales team in Canada. This role is responsible for sales and revenue growth through the…
Added 9 hours ago
M
Brand Manager
Metrie
Halton Hills, ON
- Full-time
This role is required to work in-branch 4 days per week
Added 9 hours ago
A
Mid-Market Implementation Specialist - Americas
Ashby
Canada
- Full-time
…SaaS customers. You'll own each implementation from the moment Sales hands it off through go-live; part project manager, part technical expert, and part trusted advisor to the…
Added 10 hours ago
A
Senior Business Analytics Manager
Autodesk
Toronto, ON
- Full-time
…products ourselves when needed. We are looking for a Senior Manager, Business Analytics to own the integration of business performance data with our upstream GTM and finance…
Added 10 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Loan Sales & Trading: Provides support in the settlement of loan trades.
Added 10 hours ago
A
Senior Business Analytics Manager
Autodesk
Toronto, ON
- Full-time
…products ourselves when needed. We are looking for a Senior Manager, Business Analytics to own the integration of business performance data with our upstream GTM and finance…
Added 10 hours ago
PT
Marketing Manager
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
For a complete position description, please visit: Marketing Manager.
Added 11 hours ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs…
Added 11 hours ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 12 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Part-time
Must have valid SellSafe Certification
Added 12 hours ago
Z
Customer Success Manager
Zappix
Success, SK
- Full-time
We’re looking for a customer-facing Customer Success Manager (CSM) who enjoys talking to customers, understanding their needs, and solving problems. This position is for someone who loves…
Added 12 hours ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Loan Sales & Trading: Provides support in the settlement of loan trades.
Added 12 hours ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
3 to 5+ years in business development, account development, enterprise sales, fintech, financial services, consulting, enterprise software, or a related field
Added 12 hours ago
SC
Programmer Analyst
Spicers Canada
Vaughan, ON
- Full-time
We are currently looking for a Programmer Analyst located in Vaughan, Ontario reporting to the National Manager, IT Business Process and Development.
Added 13 hours ago
T
Enterprise Coordinator
Taiv
Winnipeg, MB
- Full-time
Own the rollout. From the moment a deal closes, you’re responsible for getting it live. You’ll coordinate between the Enterprise Sales Rep, the Account Manager, AV Operations, and the…
Added 13 hours ago
C
Field and Partner Marketing Manager
Cisco
Toronto, ON
- Full-time
The Field and Partner Marketing Manager, Canada, leads high-impact Field Marketing while providing strategic marketing guidance and co-marketing mentorship to Canadian Channel Partners.…
Added 13 hours ago
OT
Senior Product Marketing Manager
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
We are seeking a Senior Product Marketing Manager to support the OpenText Digital Fax portfolio and its go-to-market motion. This role will own and activate the market story for modern,…
Added 13 hours ago
AE
Senior Manager, Global Communications - Temporary
Arc'teryx Equipment
North Vancouver, BC
- Temporary
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 14 hours ago
A
Senior Manager, Global Communications - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 14 hours ago
V
Partner Marketing Programs Manager
Versapay
Canada
- Full-time
The Partner Marketing Programs Manager will work closely with Partner Marketing, Partner Sales, Events, Demand Generation, Content, Product Marketing, and other teams across Versapay.
Added 14 hours ago
ST
Senior Manager SAP Solution Architect (EAM / Plant Maintenance)
Sapsol Technologies Inc
Remote, Canada
- Remote
SAP Energy sector experience is desired, but not a must have
Added 14 hours ago
RU
Strategic Business Alliances Business Development Director - ServiceNow (Canada)
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Strategic Business Alliances Business Development Director to join our Enterprise Sales team in Canada. This role is responsible for sales and revenue growth through the…

Fours

Customer Success Manager - Enterprise

Vancouver, BC, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

First, What We’re Actually Doing

Fours (formerly Suger.io) helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers. We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.

Today, we’re working 300 amazing customers, ranging from enterprises like Snowflake, Workday, Intel to the top AI-native companies like the main AI labs, Decagon, Glean, etc.

This position will be on a hybrid model, 4 days per week in our Vancouver office at 321 Water St.

Role Overview

We're hiring an Enterprise Customer Success Manager to join our growing CS team. You'll own a portfolio of strategic enterprise accounts, serving as the primary point of contact and driving onboarding, adoption, engagement, and retention across the full customer lifecycle.
This is a full-cycle role - you'll lead kickoff calls, manage implementations, partner closely with customers on their goals and use cases, handle day-to-day needs, and build long-term relationships with key stakeholders. You'll work closely with Sales, Product, and Engineering to ensure customers are successful and identify opportunities to expand their use of Suger.
You'll play a critical role in shaping our enterprise CS motion, balancing high-touch customer engagement with scalable processes and proactive account management.

What You'll Own

Account Ownership
- Own a book of Enterprise accounts from kickoff through renewal
- Be the primary point of contact for your accounts via Slack and our customer ticketing system
- Drive customer health, adoption, and retention across your book of business
- Identify upsell and expansion opportunities; proactively flag at-risk accounts
Ongoing Support & Success
- Serve as first responder for all inbound customer questions via Slack and our customer ticketing system
- Triage issues - resolve directly, loop in Product Support for bugs, or create Solutions Engineering requests in ClickUp
- Proactively introduce customers to new platform capabilities: funding portals, partner scoring, pipeline digests, automations
- Facilitate renewals and manage the renewal process in coordination with Account Management
- Maintain detailed account notes, implementation steps, and health tracking in our customer ticketing system
Knowledge Management & Scaled CS
- Contribute to internal documentation, playbooks, and help center content
- Respond to async customer questions with clear, thorough written guidance
- Participate in team syncs, CS biweeklies, and product feedback sessions

Who We’re Looking For

3+ years in Customer Success, Account Management, or a related customer-facing role - ideally in B2B SaaS or cloud
Experience managing enterprise customers and building relationships with multiple stakeholders
Excellent written and verbal English communication skills
Strong organizational and project management skills - able to manage complex customer relationships and implementations simultaneously
Proactive and strategic in identifying customer needs, risks, and opportunities before they become issues
Comfortable working cross-functionally with Sales, Product, and Engineering to solve customer needs

Why join us

Our salary range: CAD $100,000 - 120,000/year, depending on experience
Competitive compensation and equity plan.
Monthly office stipends for lunch and commute-related benefits
Full healthcare benefits - extended health care, dental, vision, and life insurance
High ownership and visibility across the company
Work closely with experienced startup operators and leadership
Top-notch team - You'll work with other top-tier talent, who have built large-scale enterprise SaaS products at top companies like Google, Meta, Microsoft, Salesforce, Confluent, Intuit, and more

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

The Enterprise Customer Success Manager will own a portfolio of strategic accounts, managing the full customer lifecycle from onboarding to renewal. They will serve as the primary point of contact, driving product adoption and identifying expansion opportunities while collaborating with internal teams.

Requirements

Candidates must have 3+ years of experience in Customer Success or Account Management, ideally within the B2B SaaS or cloud industry. Strong organizational skills and the ability to manage complex enterprise relationships are essential for this role.

Skills

Customer success
Account management
B2B SaaS
Cloud marketplaces
Stakeholder management
Project management
Onboarding
Retention
Upselling
Strategic planning
Cross-functional collaboration
Technical support
Communication
Problem solving

Benefits

Equity plan
Monthly office stipends
Commute-related benefits
Extended health care
Dental insurance
Vision insurance
Life insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
B2B SaaS
Cloud Marketplaces
AWS
Azure
Google Cloud
Alibaba
Oracle
Snowflake
Enterprise
Onboarding
Retention
Upselling
Slack
ClickUp
Solutions Engineering
Product Support
Stakeholder Management
Project Management
Strategic Planning
Customer Lifecycle
Workflow Automation
AI
Integrations

Report this job

Work requirements

Jobs in Canada