Customer service jobs in Canada (4,155 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 9, 2026

Hiring at a glance

View jobs

Open jobs: 4,155
Employers: 816

Advertised starting pay

Average starting payCAD / hour: $18.79Across 614 listings
Average starting payCAD / year: $48,397Across 97 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%233 listings
On-site: 93%3,884 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (517), Farm Boy Inc. (465), Shoppers Drug Mart (388).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
Customer Service Representative
U-Haul
Newmarket, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 1 month ago
C
Contact Centre Representative (Mutual Funds, Remote)
CIBC
Toronto, ON
- Full-time
Added 5 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
- Part-time
Added 5 months ago
BI
Customer Service Representative
Billyard Insurance Group Inc.
Etobicoke, Ontario
- Full-time
Job Posting – Customer Service Representative
Added 2 months ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- From $17.6 CAD / hour
- Part-time
Added 3 months ago
TS
Call Centre Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Customer Service Agent (Hiring Immediately)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector s
Added 3 months ago
TS
Contact Center Customer Service Representative
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Call Center Customer Service Representative
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
TS
Customer Service Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Kelowna, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
DI
Customer Service Representative - Ocean + Air Import
Delmar International Inc.
Montreal, QC
- Full-time
Reporting to the Director of CRM, North America, the Customer Service Representative - Ocean + Air Import plays an important role in supporting customer relationships and connecting our…
Added 2 months ago
B
Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
WS
Customer Service Representative
Waterplay Solutions Corp
Kelowna, BC
- $50,000 to $60,000 CAD / year
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Chilliwack, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Agassiz, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Yorkton, SK
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Full Time Afternoon
Shoppers Drug Mart
Yorkton, SK
- Full-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
FF
Customer Service Representative 1
Fox Factory
Burnaby, BC · CA BC, Burnaby
- Full-time
Added 2 months ago
Customer Service Representative
U-Haul
Edmonton, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…

Fox Factory

Customer Service Representative 1

Burnaby, BC, Canada
CA BC, Burnaby, Canada

$37,960.00 - $51,547.86 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $37,960.00 - $51,547.86 CAD
Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Original job description

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

Position Summary:

As a Customer Service Representative in the bike industry, your role will guide customers and dealers through the FOX experience. Provides professional assistance over the phone, email, Chat with orders, product inquiries, provides lead times, troubleshoots products, and provides basic order management information.

Position Responsibilities:

Team Collaboration: Collaborate with other departments to resolve issues and improve overall customer experience.
Understanding customer needs and requirements and provide solutions for product, process, or services
Communicate effectively with customers via phone, email, web chat
Use expert product knowledge to offer product advice and alternatives to customers in their preferred choice of product based on their needs and desired outcomes
Establish positive relations with customers and maintain ongoing relations with current customers
Manage and process customer and dealer orders and provide any information related to accounts including specials and promotions.
Assists with managing new dealer applications/ accounts
Potential to work at local bike events and races

Specific Knowledge, Skills or Abilities Required:

Product Knowledge: In-depth knowledge of bikes, accessories, and the cycling industry.
Clear communication skills, effective listening, shows empathy, ability to use positive language, displays self-control & patience
Ability to multi-task, prioritize and manage time effectively
Attentiveness and attention to detail required. Basic to advanced MS Office expertise (emphasis on Excel).
Understanding of bicycle suspension and bicycle parts

Position Qualifications:

Education:

High school diploma

Experience:

Experience in and an understanding of the bicycle industry is a plus

Work Environment and Physical Requirements:

Office environment

Ability to sit for long periods of time

Focused period working on computer and telephone

Ability to lift up to 50 lbs. if working an event

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations, and social/recreational programs – on merit and the principles of equal employment opportunity.

Compensation Range

$37,960.00 - $51,547.86 CAD

The compensation range for this position is specific to the locations listed above and is the range Fox reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Apply About employer

More about this job

Responsibilities

Provide professional assistance to customers and dealers via phone, email, and chat regarding orders and product inquiries. Collaborate with other departments to resolve issues and manage dealer accounts and applications.

Requirements

Requires a high school diploma and in-depth knowledge of the cycling industry and bicycle suspension. Candidates must possess strong communication skills and proficiency in MS Office, particularly Excel.

Skills

Customer Service
Order Management
Product Troubleshooting
MS Office
Excel
Communication Skills
Time Management
Attention To Detail
Bicycle Industry Knowledge
Conflict Resolution
Empathy
Multi-tasking

Benefits

Competitive Wages
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Bicycle Industry
Customer Service
Order Management
Bicycle Suspension
MS Office
Excel
Dealer Relations
Product Advice
Retail Support
FOX Factory

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