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Fox Group Canada Inc.

Flying Tiger Copenhagen - Shift Lead - Square One

Mississauga, ON, L5B 2C9, Canada

Pay: Pay range: $18.95/hr
Job type: Part-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Who are we?

Fox Group, a leading and fast-growing retailer with over 10,000 employees globally, is proud to partner with Flying Tiger Copenhagen to bring this unique shopping experience to Canada. As part of our expansion, we aim to establish Flying Tiger Copenhagen as a key player in the Canadian retail landscape, complementing our existing operations of Mango, Laline, Fox Home, and Nike (operated by Retailors). This collaboration marks an exciting chapter in our journey to become the number one leading group in the retail industry in Canada. With numerous growth opportunities and expansions on the horizon, now is the perfect time to join our team and turn your retail job into your dream career.

Flying Tiger Copenhagen is a Danish lifestyle retail chain that began in 1995 with a single store in Copenhagen, where every item was priced at 10 Danish kroner. The name "Tiger" plays on the Danish word "tier" (pronounced tee-uh), meaning ten kroner, which phonetically resembles the English word "tiger" . Over the past three decades, the brand has expanded to over 1,000 stores across 42 countries, with its largest markets in Denmark, the United Kingdom, Italy, and Spain. Flying Tiger Copenhagen offers a wide array of products, primarily focusing on accessories and toys, all designed to bring a sense of fun and surprise to everyday life. The store layout is intentionally maze-like, encouraging customers to embark on a "treasure hunt" experience, with at least 300 new items introduced each month

Job Description – Store Manager

Who are we looking for?

We are looking for a Shift Lead who is a motivated and hands-on leader, passionate about retail and customer experience. This person thrives in a dynamic environment and can support, inspire, and guide the team on the floor and in back-of-house operations, while delivering a fun and engaging in-store experience.

Key Responsibilities

Deliver a fun, engaging, and memorable customer experience aligned with Flying Tiger Copenhagen’s brand
Act as a role model on the sales floor, supporting the team in driving sales and customer engagement
Coach and support team members to achieve individual and store sales targets
Set clear expectations and ensure team accountability during shifts
Maximize sales opportunities by guiding behaviors on both the sales floor and in the back-of-house (BOH)
Support team development through ongoing coaching and on-the-job training
Assist in analyzing store performance and contribute to action plans to improve results
Communicate effectively with the team and management to ensure alignment on priorities
Support the execution of company policies, procedures, and operational standards
Assist with inventory management, stock flow, and back-of-house organization
Ensure visual merchandising standards are maintained and aligned with brand guidelines
Help maintain a clean, safe, and welcoming store environment
Support loss prevention, safety, and compliance with company policies
Assist in controlling store expenses and optimizing resources
Process transactions accurately and efficiently using POS systems

Required Skills & Experience

Minimum 1 year of retail experience (fast-paced or high-volume environment preferred)
Previous experience in a supervisory or leadership role is an asset
Strong ability to drive sales and achieve KPIs
Solid understanding of retail metrics, with the ability to respond to business needs
Comfortable making decisions and supporting conflict resolution within a team
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and interpersonal skills
Passion for customer service and team development
Ability to identify and support the growth of top talent
Basic proficiency in Microsoft Office (Excel, Word, Outlook)
Flexible availability (evenings, weekends, and holidays)
Ability to lift and move merchandise (up to ~50 lbs) as needed
Comfortable using ladders or step stools
Ability to perform physical tasks such as bending, reaching, and carrying items

Why Join Flying Tiger Copenhagen?

Join a unique and creative retail environment where no two days are the same. Be part of a brand that values fun, teamwork, and customer experience, while giving you opportunities to grow and develop your leadership skills.

Pay range: $18.95/hr

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. Accommodations are available upon request throughout the recruitment process and will be handled confidentially.

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More about this job

Responsibilities

The Shift Lead is responsible for driving sales and customer engagement while coaching team members to meet store targets. They also oversee daily operations, including inventory management, visual merchandising, and ensuring compliance with company policies.

Requirements

Candidates must have at least one year of retail experience, with supervisory experience considered an asset. Strong communication skills, the ability to lift up to 50 lbs, and flexible availability for evenings and weekends are required.

Skills

Retail operations
Customer experience
Team leadership
Sales target achievement
Coaching
Inventory management
Visual merchandising
POS systems
Conflict resolution
Communication
KPI management
Operational standards
Stock flow
Loss prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Shift Lead
Customer Service
Sales
KPIs
Inventory Management
Visual Merchandising
POS
Team Leadership
Coaching
Operations
Loss Prevention
Microsoft Excel
Microsoft Word
Microsoft Outlook
Fast-paced environment
Stock flow
Compliance
Safety
Retail management

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