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MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - Pointe Claire
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Fox Group Canada Inc.

MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - Pointe Claire

Pointe-Claire, QC, Canada
Point Claire, QC, H9R 5J2, Canada

Full-time

Apply on foxgroupcanada.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Nov 11, 2026

Original job description

English section of this bilingual listing.

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Recruit, hire and staff
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety

Required Skills/Experience

Minimum of (1) three years of specialty, luxury goods or a comparable retail environment
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

Read the full bilingual original

Qui sommes-nous?

Fox Group (plus de 10 000 employé(e)s à l’échelle mondiale) est un détaillant de premier plan, en forte croissance, et un partenaire de choix pour l’exploitation de plusieurs bannières de détail bien connues en Israël, en Europe et au Canada. Nous sommes enthousiastes d’annoncer que nous travaillons à devenir le groupe numéro un de l’industrie du commerce de détail au Canada!

Au Canada, nous exploitons actuellement Mango, Laline et Fox Home. Nike fait également partie de Fox Group Canada et est exploitée par Retailors. Nous ne pourrions pas être plus emballés - c’est un moment idéal pour vous joindre à notre groupe. Avec toutes les occasions de croissance et les expansions à venir, nous ferons de votre emploi en vente au détail une véritable carrière de rêve.

Mango, fondée à Barcelone en Espagne, est une marque de mode internationalement reconnue qui conçoit, fabrique et commercialise des vêtements et accessoires pour femmes, hommes et enfants, et compte plus de 2 220 magasins à travers le monde.

Description du poste

Qui recherchons-nous?

Nous sommes à la recherche d’un(e) Assistant(e) gérant(e) de magasin, un(e) leader exceptionnel(le) capable de motiver, d’inspirer et de développer l’équipe du magasin.

RESPONSABILITÉS DU POSTE

Offrir et assurer en tout temps une expérience client exceptionnelle.
• Favoriser un haut niveau de satisfaction de la clientèle.
• Encadrer, développer et maximiser la réussite de tous les associé(e)s.
• Établir des attentes claires et assurer le suivi de la performance.
• Maximiser le potentiel de vente en coachant les comportements des associé(e)s sur le plancher et à l’arrière-boutique.
• Construire une équipe solide et collaborative selon les besoins du magasin.
• Recruter, embaucher et assurer un effectif adéquat.
• Assurer la formation de l’équipe d’associé(e)s.
• Analyser les résultats d’affaires et élaborer des plans d’action.
• Communiquer efficacement avec l’équipe.
• Appliquer et faire respecter les politiques et pratiques de l’entreprise.
• Superviser le flux de marchandises.
• Maintenir les normes de présentation visuelle et de marchandisage, ainsi qu’une expérience positive en magasin.
• Gérer les dépenses contrôlables.
• Maintenir les procédures Mango.
• Assurer la prévention des pertes et la sécurité.

COMPÉTENCES / EXPÉRIENCE REQUISES

Minimum de trois (3) ans d’expérience dans un environnement de détail spécialisé, de biens de luxe ou un secteur comparable.
• Expérience préalable en gestion des ventes.
• Capacité démontrée à atteindre les objectifs de vente individuels et les indicateurs de performance.
• Aptitude avérée à stimuler les résultats de vente, analyser les rapports de ventes, identifier les tendances et réagir rapidement aux besoins de l’entreprise.
• Aisance dans la prise de décisions et la gestion des conflits au sein d’une équipe.
• Capacité à traiter des enjeux complexes et à gérer plusieurs tâches et priorités changeantes.
• Compétences exceptionnelles en communication, en relations interpersonnelles et en service à la clientèle.
• Capacité à identifier et évaluer les talents, ainsi qu’à former, développer et retenir d’excellents employés.
• Maîtrise des logiciels Windows tels qu’Excel, Word et Outlook.

Fox Group souscrit au principe d’égalité des chances et est déterminé à favoriser la diversité et l’inclusion. Nous encourageons toutes les personnes qualifiées, y compris les personnes en situation de handicap, à présenter leur candidature. Nous répondrons aux besoins en matière d’adaptation sur demande, à toutes les étapes du processus de recrutement. Toute information reçue à ce sujet sera traitée de façon confidentielle.

Nous remercions tous les candidat(e)s de leur intérêt pour cette opportunité; toutefois, seules les personnes qualifiées seront contactées.

BRAND: Mango

POSITION: Assistant Store Manager

Who are we?

Job Description

Who are we looking for?

We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Recruit, hire and staff
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety

Required Skills/Experience

Minimum of (1) three years of specialty, luxury goods or a comparable retail environment
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

Apply on foxgroupcanada.bamboohr.com About employer

More about this job

Responsibilities

The Assistant Store Manager is responsible for driving sales performance, coaching associates, and ensuring an exceptional customer experience. They also oversee daily store operations, including visual merchandising, inventory flow, and staff recruitment.

Requirements

Candidates must have a minimum of three years of experience in a specialty or luxury retail environment with prior sales management success. Proficiency in Windows-based software and strong interpersonal and leadership skills are required.

Skills

Sales management
Customer service
Team leadership
Staff training
Visual merchandising
Loss prevention
Inventory management
Conflict resolution
Business analysis
Recruitment
Performance management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication
Decision making

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Store Management
Sales Targets
KPIs
Visual Merchandising
Loss Prevention
Team Development
Recruitment
Inventory Management
Customer Satisfaction
Business Analysis
Microsoft Office
Leadership
Operations Management
Specialty Retail
Luxury Goods
Staffing
Performance Tracking
Conflict Management

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Work requirements

Jobs in Canada